Assessor Resource

CPPCLO3008
Mitigate carpet water damage

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency specifies the outcomes required to mitigate water damage to residential or commercial carpets by stopping the inflow of water, extracting water and drying out the carpet, and making the site safe before carpets are restored or replaced. It requires assessing the category of water ingress and selecting equipment and methods to perform tasks safely and efficiently.

The unit supports carpet cleaners who work alone or in teams. It applies in a range of commercial and residential work sites, and to water ingress caused by an overflow of water from bathrooms and laundries, toilet backflows, overflowing gutters, roof leaks, and rising external waters.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to mitigate water damage.

1.1.

Area of water damage is assessed, category and extent of water damage are determined, and issues are clarified.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Suitable water extraction method is determined and technique for pumping extracted water is identified and confirmed.

1.4.

Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.6.

Tasks are sequenced to ensure maximum efficiency for completion.

1.7.

Signs and barricades are selected and installed according to health and safety, and company requirements.

2.

Undertake water mitigation processes.

2.1.

Furniture and fittings are moved or removed according to job, health and safety, and company requirements.

2.2.

Water source is eliminated or contained according to health and safety and company requirements.

2.3.

Excess water is extracted and disposed of safely using required equipment and according to health and safety and company requirements.

2.4.

In-structure drying equipment is activated as required and drying progress is monitored according to company requirements.

2.5.

Work area is treated with antimicrobial chemicals as required.

2.6.

Options for carpet restoration or replacement are identified and discussed with client.

3.

Secure work site.

3.1.

Furniture and fittings are returned to original position according to client requests, and health and safety requirements.

3.2.

Site is assessed as safe for access, and level of access allowed is communicated to client and required personnel.

3.3.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also mitigate water damage at two different sites where one site contains black or grey water and one contains clean water.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

correctly classify the category of water damage as being:

clean water

black water

grey water

identify source of water damage and prevent further damage

select and use cleaning equipment, including personal protective equipment (PPE), required for the task

identify and implement water mitigation methods suited to each task

comply with company, health and safety, environmental and legislative requirements.

A person demonstrating competency in this unit must demonstrate knowledge of:

environmental requirements relating to mitigating water damage, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to mitigating carpet water damage

hazardous materials handling

carpet characteristics, including:

carpet construction

features of fibres

sub-flooring structures

underlay types

correct techniques for extracting water and drying carpets

key requirements of legislation, regulations, codes of practice and standards relating to mitigating water damage to carpets, including IICRC S500 Water Damage Restoration

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS)

types, characteristics and processes to identify different water categories:

clean

black

grey.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

specifications:

equipment operating manuals

IICRC S500 Water Damage Restoration

product labels

SDS

safety instructions

physical conditions:

work site or venue with water ingress

relationships with team members and supervisor:

work may be conducted alone or as part of a team

relationship with client:

verbal and written communication with the client to clarify job requirements and communicate plans and costs.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to mitigate water damage.

1.1.

Area of water damage is assessed, category and extent of water damage are determined, and issues are clarified.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Suitable water extraction method is determined and technique for pumping extracted water is identified and confirmed.

1.4.

Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.6.

Tasks are sequenced to ensure maximum efficiency for completion.

1.7.

Signs and barricades are selected and installed according to health and safety, and company requirements.

2.

Undertake water mitigation processes.

2.1.

Furniture and fittings are moved or removed according to job, health and safety, and company requirements.

2.2.

Water source is eliminated or contained according to health and safety and company requirements.

2.3.

Excess water is extracted and disposed of safely using required equipment and according to health and safety and company requirements.

2.4.

In-structure drying equipment is activated as required and drying progress is monitored according to company requirements.

2.5.

Work area is treated with antimicrobial chemicals as required.

2.6.

Options for carpet restoration or replacement are identified and discussed with client.

3.

Secure work site.

3.1.

Furniture and fittings are returned to original position according to client requests, and health and safety requirements.

3.2.

Site is assessed as safe for access, and level of access allowed is communicated to client and required personnel.

3.3.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Category must include at least two of the following types of water:

contaminated water:

black

grey

non-contaminated water:

clean.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Equipment must include:

air filtration device

carpet-drying equipment

dehumidification equipment

extraction tools and units

moisture detection tools.

Personal protective equipment must include at least two of the following:

gloves

eye protection

protective clothing

respirators

safety shoes

wet-work clothing.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also mitigate water damage at two different sites where one site contains black or grey water and one contains clean water.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

correctly classify the category of water damage as being:

clean water

black water

grey water

identify source of water damage and prevent further damage

select and use cleaning equipment, including personal protective equipment (PPE), required for the task

identify and implement water mitigation methods suited to each task

comply with company, health and safety, environmental and legislative requirements.

A person demonstrating competency in this unit must demonstrate knowledge of:

environmental requirements relating to mitigating water damage, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to mitigating carpet water damage

hazardous materials handling

carpet characteristics, including:

carpet construction

features of fibres

sub-flooring structures

underlay types

correct techniques for extracting water and drying carpets

key requirements of legislation, regulations, codes of practice and standards relating to mitigating water damage to carpets, including IICRC S500 Water Damage Restoration

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS)

types, characteristics and processes to identify different water categories:

clean

black

grey.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

specifications:

equipment operating manuals

IICRC S500 Water Damage Restoration

product labels

SDS

safety instructions

physical conditions:

work site or venue with water ingress

relationships with team members and supervisor:

work may be conducted alone or as part of a team

relationship with client:

verbal and written communication with the client to clarify job requirements and communicate plans and costs.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Area of water damage is assessed, category and extent of water damage are determined, and issues are clarified. 
Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements. 
Suitable water extraction method is determined and technique for pumping extracted water is identified and confirmed. 
Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work. 
Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements. 
Tasks are sequenced to ensure maximum efficiency for completion. 
Signs and barricades are selected and installed according to health and safety, and company requirements. 
Furniture and fittings are moved or removed according to job, health and safety, and company requirements. 
Water source is eliminated or contained according to health and safety and company requirements. 
Excess water is extracted and disposed of safely using required equipment and according to health and safety and company requirements. 
In-structure drying equipment is activated as required and drying progress is monitored according to company requirements. 
Work area is treated with antimicrobial chemicals as required. 
Options for carpet restoration or replacement are identified and discussed with client. 
Furniture and fittings are returned to original position according to client requests, and health and safety requirements. 
Site is assessed as safe for access, and level of access allowed is communicated to client and required personnel. 
Signs and barricades are removed according to health and safety, and company requirements. 
Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements. 
Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements. 

Forms

Assessment Cover Sheet

CPPCLO3008 - Mitigate carpet water damage
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPCLO3008 - Mitigate carpet water damage

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: