Assessor Resource

CPPCLO3010
Apply odour control to carpets

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency specifies the outcomes required to remove odours from carpets by identifying the type of odour, and selecting and applying odour control methods according to the odour and carpet type.

The unit supports carpet cleaners who work alone or in teams. It applies in a range of commercial and residential work sites. The source of carpet odours can be due to factors such as animal or human body odour, animal waste, chemicals, decaying matter, faeces, fire damage, mould, urine, vomit and water damage.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to apply odour control.

1.1.

Carpet type and condition are assessed, cause of odour is identified, and odour treatment techniques are confirmed according to job requirements.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.4.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.5.

Cleaning chemicals are selected and prepared according to manufacturer specifications, and health and safety and company requirements.

1.6.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.7.

Pre-existing damage is identified and reported according to company requirements.

2.

Apply treatment.

2.1.

Furniture and fittings are removed to allow cleaning tasks to be performed.

2.2.

Soiled carpet is cleaned using required cleaning methods, in preparation for odour control.

2.3.

Odour control treatment is applied to carpet using equipment and chemicals, according to manufacturer specifications and company requirements.

2.4.

Odour control chemicals are left to dwell according to manufacturer specifications.

2.5.

Chemical residue is removed from treated carpet area and odour of treated area is compared with surrounding surface to determine need for further action according to work order and company requirements.

2.6.

Results are reported according to company requirements.

3.

Tidy work site.

3.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.2.

Furniture and fittings are returned to original position according to client requests, work order, and health and safety requirements.

3.3.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also remove three different odours from each of the following carpet types, where:

one carpet type must be a natural fibre selected from:

organic (plant) fibres, such as cotton and sisal

wool

one carpet type must be a synthetic fibre selected from:

acrylic

nylon

polyester

polypropylene.

The odour types to be removed from each of the above carpets, must include three of the following:

animal or human body odour

animal waste

chemicals

decaying matter

faeces

fire damage

mould

urine

vomit

water damage.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

correctly identify type and characteristics of carpet to be treated

correctly and safely classify the type of odour

select and prepare equipment, including personal protective equipment (PPE), and chemicals required for the task

prepare the work site

comply with company, legislative and environmental requirements relating to applying odour control to carpets.

A person demonstrating competency in this unit must demonstrate knowledge of:

environmental requirements relating to applying odour control to carpets, including:

clean-up, containment and isolation procedures

environmental protection agency requirements relating to applying odour control to carpets

types and characteristics of carpets and fibres

cleaning options for carpet, including:

low environmental impact chemicals

low moisture

water-efficient methods

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to applying odour control to carpets, including AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting

range and application of different odour treatment techniques:

chemical treatment followed by:

extraction spot cleaning

heat application process

transfer method using hand application

sealing floor

lifting and refitting carpet

removing and replacing pad

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS).

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

materials:

cleaning chemicals as listed in the range of conditions

specifications:

AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting

SDS

physical conditions:

work site or venue with carpets as listed in the range of conditions

relationships with team members and supervisor:

work may be conducted alone or as part of a team

relationship with client:

communications with the client to confirm and clarify job requirements.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to apply odour control.

1.1.

Carpet type and condition are assessed, cause of odour is identified, and odour treatment techniques are confirmed according to job requirements.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.4.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.5.

Cleaning chemicals are selected and prepared according to manufacturer specifications, and health and safety and company requirements.

1.6.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.7.

Pre-existing damage is identified and reported according to company requirements.

2.

Apply treatment.

2.1.

Furniture and fittings are removed to allow cleaning tasks to be performed.

2.2.

Soiled carpet is cleaned using required cleaning methods, in preparation for odour control.

2.3.

Odour control treatment is applied to carpet using equipment and chemicals, according to manufacturer specifications and company requirements.

2.4.

Odour control chemicals are left to dwell according to manufacturer specifications.

2.5.

Chemical residue is removed from treated carpet area and odour of treated area is compared with surrounding surface to determine need for further action according to work order and company requirements.

2.6.

Results are reported according to company requirements.

3.

Tidy work site.

3.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.2.

Furniture and fittings are returned to original position according to client requests, work order, and health and safety requirements.

3.3.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Carpet types must include:

natural fibre:

organic (plant) fibres, such as cotton and sisal

wool

synthetic fibre:

acrylic

nylon

polyester

polypropylene.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Equipment must include at least two of the following:

air scrubber

carpet groomer

carpet repair kit

chemical hand spray unit

cleaning cloths

eye dropper

fogger

hair dryer

nylon bristle brush

ozone machine

scraper or spatula

sponge

steam generator

steam iron.

Personal protective equipment must include at least two of the following:

gloves

eye protection

disposable respirators

protective clothing

safety shoes

splash-proof face masks

tongs.

Cleaning chemicals must include at least one of the following:

acid cleaners

alkaline cleaners

antimicrobial

low environmental impact chemicals

neutral cleaners

odour neutralising, masking and destruction agents

ozone gas

sealers

solvent cleaner.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also remove three different odours from each of the following carpet types, where:

one carpet type must be a natural fibre selected from:

organic (plant) fibres, such as cotton and sisal

wool

one carpet type must be a synthetic fibre selected from:

acrylic

nylon

polyester

polypropylene.

The odour types to be removed from each of the above carpets, must include three of the following:

animal or human body odour

animal waste

chemicals

decaying matter

faeces

fire damage

mould

urine

vomit

water damage.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

correctly identify type and characteristics of carpet to be treated

correctly and safely classify the type of odour

select and prepare equipment, including personal protective equipment (PPE), and chemicals required for the task

prepare the work site

comply with company, legislative and environmental requirements relating to applying odour control to carpets.

A person demonstrating competency in this unit must demonstrate knowledge of:

environmental requirements relating to applying odour control to carpets, including:

clean-up, containment and isolation procedures

environmental protection agency requirements relating to applying odour control to carpets

types and characteristics of carpets and fibres

cleaning options for carpet, including:

low environmental impact chemicals

low moisture

water-efficient methods

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to applying odour control to carpets, including AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting

range and application of different odour treatment techniques:

chemical treatment followed by:

extraction spot cleaning

heat application process

transfer method using hand application

sealing floor

lifting and refitting carpet

removing and replacing pad

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS).

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

materials:

cleaning chemicals as listed in the range of conditions

specifications:

AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting

SDS

physical conditions:

work site or venue with carpets as listed in the range of conditions

relationships with team members and supervisor:

work may be conducted alone or as part of a team

relationship with client:

communications with the client to confirm and clarify job requirements.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Carpet type and condition are assessed, cause of odour is identified, and odour treatment techniques are confirmed according to job requirements. 
Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements. 
Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work. 
Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements. 
Cleaning chemicals are selected and prepared according to manufacturer specifications, and health and safety and company requirements. 
Signs and barricades are selected and installed according to health and safety, and company requirements. 
Pre-existing damage is identified and reported according to company requirements. 
Furniture and fittings are removed to allow cleaning tasks to be performed. 
Soiled carpet is cleaned using required cleaning methods, in preparation for odour control. 
Odour control treatment is applied to carpet using equipment and chemicals, according to manufacturer specifications and company requirements. 
Odour control chemicals are left to dwell according to manufacturer specifications. 
Chemical residue is removed from treated carpet area and odour of treated area is compared with surrounding surface to determine need for further action according to work order and company requirements. 
Results are reported according to company requirements. 
Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements. 
Furniture and fittings are returned to original position according to client requests, work order, and health and safety requirements. 
Signs and barricades are removed according to health and safety, and company requirements. 
Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements. 
Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements. 

Forms

Assessment Cover Sheet

CPPCLO3010 - Apply odour control to carpets
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

CPPCLO3010 - Apply odour control to carpets

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

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