Assessor Resource

CPPCLO3013
Clean window coverings

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency specifies the outcomes required to assess the condition of blinds, curtains, screens and associated fixtures, and select required equipment, chemicals and methods to remove dirt and grime from a range of window coverings.

The unit supports cleaners who work alone or in teams. It applies to a range of window coverings, including blinds, curtains and screens in commercial and residential work sites.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to clean window coverings.

1.1.

Work instructions are obtained and window coverings and fixtures to be cleaned are assessed for type, fixture method and scope of cleaning required.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Soil type is identified by observation and required cleaning chemicals are selected and prepared.

1.4.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety, and company requirements.

1.6.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.7.

Locations of washing and drying sites are selected according to health and safety, and legislative requirements.

1.8.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean and refit window coverings.

2.1.

Window coverings and fixtures are removed according to health and safety and company requirements and loose fittings are tagged to ensure correct refit.

2.2.

Window coverings are sorted according to washing method and company requirements.

2.3.

Window coverings are washed, rinsed, and excess water is removed using equipment, chemicals and cleaning techniques, and according to health and safety requirements.

2.4.

Window coverings are dried, checked and spot cleaned according to company requirements.

2.5.

Window coverings are refitted and checked to be in working order according to manufacturer specifications.

3.

Tidy work site.

3.1.

Wash area is cleaned according to company requirements.

3.2.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.3.

Signs and barricades are removed according to health and safety, and legislative requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also clean one fixed awning and:

two of the following blinds:

holland blinds

roman blinds

venetian blinds

vertical blinds

two of the following curtains:

lined curtains

unlined curtains

pelmet systems

two of the following screens:

flywire screens

securing screens

shutter screens.

In doing the above work, the person must select and prepare required cleaning chemicals to clean each window covering. By the end of the whole task, the person must have removed three of the following soil types:

adhered soil

cobwebs

dust

mould and mildew

nicotine stains

oil

paint

road grime.

In doing the above work, the person must demonstrate six of the following cleaning techniques:

air blowing

dusting

low-water cleaning methods, such as using microfibre cleaning products

pressure washing

rinsing

scrubbing

spot cleaning

water extraction

wiping.

During the above work, the person must also:

identify type and characteristics of window coverings and fixtures

select and prepare cleaning equipment, including personal protective equipment (PPE)

select and apply safe and efficient cleaning methods

remove, clean and refit window coverings according to specified requirements.

A person demonstrating competency in this unit must demonstrate knowledge of:

environmental requirements relating to the use of chemicals and cleaning equipment when cleaning window coverings, including:

clean-up, containment and isolation procedures

low-energy cleaning methods

low environmental impact chemicals

low-moisture cleaning methods

low water-use equipment and water-efficient cleaning methods

non-chemical cleaning methods

types of different window covering surfaces and their suitability for either wet or dry cleaning

range of techniques and methods to clean window coverings, including:

basic wash-down

full immersion wash

spot cleaning

cleaning chemicals and equipment suitable for cleaning window coverings, and their application for different window covering surfaces

cleaning techniques for safely removing different soil types from different window coverings

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to cleaning window coverings

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

obsolete equipment

packaging

used containers

used or contaminated PPE

used or unused chemicals

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS)

types of window coverings and fixtures, their characteristics and methods of operation.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

materials:

acid cleaners

alkaline cleaners

low environmental impact chemicals

neutral cleaners

solvent cleaners

specifications:

equipment operating manuals

product labels

SDS

physical conditions:

work site or venue with a range of window covering types listed in the performance evidence

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to clean window coverings.

1.1.

Work instructions are obtained and window coverings and fixtures to be cleaned are assessed for type, fixture method and scope of cleaning required.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Soil type is identified by observation and required cleaning chemicals are selected and prepared.

1.4.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety, and company requirements.

1.6.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.7.

Locations of washing and drying sites are selected according to health and safety, and legislative requirements.

1.8.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean and refit window coverings.

2.1.

Window coverings and fixtures are removed according to health and safety and company requirements and loose fittings are tagged to ensure correct refit.

2.2.

Window coverings are sorted according to washing method and company requirements.

2.3.

Window coverings are washed, rinsed, and excess water is removed using equipment, chemicals and cleaning techniques, and according to health and safety requirements.

2.4.

Window coverings are dried, checked and spot cleaned according to company requirements.

2.5.

Window coverings are refitted and checked to be in working order according to manufacturer specifications.

3.

Tidy work site.

3.1.

Wash area is cleaned according to company requirements.

3.2.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.3.

Signs and barricades are removed according to health and safety, and legislative requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Soil types must include at least three of the following:

adhered soil

cobwebs

dust

mould or mildew

nicotine stains

oil

paint

road grime.

Equipment must include at least two of the following:

access equipment

brushes

chamois

cleaning cloths

garbage bins

hoses

hot air dryers

microfibre products

pressure-washing equipment

scourers

soft brooms

water extraction machines.

Personal protective equipment must include at least two of the following:

gloves

eye protection

safety shoes

sun protection

wet-work clothing.

Cleaning techniques must include at least six of the following:

air blowing

dusting

low-water cleaning methods, such as using microfibre cleaning products

pressure washing

rinsing

scrubbing

spot cleaning

water extraction

wiping.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also clean one fixed awning and:

two of the following blinds:

holland blinds

roman blinds

venetian blinds

vertical blinds

two of the following curtains:

lined curtains

unlined curtains

pelmet systems

two of the following screens:

flywire screens

securing screens

shutter screens.

In doing the above work, the person must select and prepare required cleaning chemicals to clean each window covering. By the end of the whole task, the person must have removed three of the following soil types:

adhered soil

cobwebs

dust

mould and mildew

nicotine stains

oil

paint

road grime.

In doing the above work, the person must demonstrate six of the following cleaning techniques:

air blowing

dusting

low-water cleaning methods, such as using microfibre cleaning products

pressure washing

rinsing

scrubbing

spot cleaning

water extraction

wiping.

During the above work, the person must also:

identify type and characteristics of window coverings and fixtures

select and prepare cleaning equipment, including personal protective equipment (PPE)

select and apply safe and efficient cleaning methods

remove, clean and refit window coverings according to specified requirements.

A person demonstrating competency in this unit must demonstrate knowledge of:

environmental requirements relating to the use of chemicals and cleaning equipment when cleaning window coverings, including:

clean-up, containment and isolation procedures

low-energy cleaning methods

low environmental impact chemicals

low-moisture cleaning methods

low water-use equipment and water-efficient cleaning methods

non-chemical cleaning methods

types of different window covering surfaces and their suitability for either wet or dry cleaning

range of techniques and methods to clean window coverings, including:

basic wash-down

full immersion wash

spot cleaning

cleaning chemicals and equipment suitable for cleaning window coverings, and their application for different window covering surfaces

cleaning techniques for safely removing different soil types from different window coverings

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to cleaning window coverings

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

obsolete equipment

packaging

used containers

used or contaminated PPE

used or unused chemicals

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS)

types of window coverings and fixtures, their characteristics and methods of operation.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

materials:

acid cleaners

alkaline cleaners

low environmental impact chemicals

neutral cleaners

solvent cleaners

specifications:

equipment operating manuals

product labels

SDS

physical conditions:

work site or venue with a range of window covering types listed in the performance evidence

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Work instructions are obtained and window coverings and fixtures to be cleaned are assessed for type, fixture method and scope of cleaning required. 
Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements. 
Soil type is identified by observation and required cleaning chemicals are selected and prepared. 
Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work. 
Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety, and company requirements. 
Signs and barricades are selected and installed according to health and safety, and company requirements. 
Locations of washing and drying sites are selected according to health and safety, and legislative requirements. 
Pre-existing damage is identified and reported according to company requirements. 
Window coverings and fixtures are removed according to health and safety and company requirements and loose fittings are tagged to ensure correct refit. 
Window coverings are sorted according to washing method and company requirements. 
Window coverings are washed, rinsed, and excess water is removed using equipment, chemicals and cleaning techniques, and according to health and safety requirements. 
Window coverings are dried, checked and spot cleaned according to company requirements. 
Window coverings are refitted and checked to be in working order according to manufacturer specifications. 
Wash area is cleaned according to company requirements. 
Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements. 
Signs and barricades are removed according to health and safety, and legislative requirements. 
Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements. 
Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements. 

Forms

Assessment Cover Sheet

CPPCLO3013 - Clean window coverings
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPCLO3013 - Clean window coverings

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: