Assessor Resource

CPPCLO3017
Clean wet areas

Assessment tool

Version 1.0
Issue Date: March 2024


This unit of competency specifies the outcomes required to clean wet areas, including bathrooms, toilets, change rooms and laundries and their associated fixtures and fittings, so that they are free from soil, odour and hazards. The unit covers assessing the extent of cleaning required; selecting required equipment, chemicals and methods; and performing the cleaning task safely and efficiently.

The unit supports cleaners who work alone or in teams. It applies in a range of commercial and residential work sites.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to clean wet area.

1.1.

Wet areas to be cleaned are assessed, soiltypes are identified by observation, and areas requiring special treatment, including graffiti, are identified and reported according to company requirements.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Operation and condition of fixtures and fittings are checked and pre-existing damage at work site is reported according to company requirements.

1.4.

Cleaning chemicals and techniques for wet areas are selected according to company requirements.

1.5.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.6.

Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements.

1.7.

Signs and barricades are selected and installed according to health and safety and company requirements.

2.

Clean work site.

2.1.

Loose soil is removed before commencing surface cleaning according to health and safety, and company requirements.

2.2.

Fixtures, fittings and surfaces are cleaned using equipment, chemicals and cleaning techniques according to company requirements.

2.3.

Remaining heavy soil, graffiti and stained surfaces are treated or reported for follow-up action according to company requirements.

2.4.

Soiled items are despatched for laundering according to company requirements.

3.

Replenish consumables and tidy work site.

3.1.

Consumables are replenished according to client requests and company requirements.

3.2.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.3.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also clean three of the following wet areas, and their fixtures and fittings:

bathroom

change rooms

laundry

shower facilities

toilet.

During the above work, the person must select and use three of the following cleaning techniques:

buffing

cobwebbing

dusting

hosing

mopping

polishing

pre-spraying

scrubbing

spot cleaning

sweeping

wet wiping.

During the above work, the person must also:

identify site hazards and control risks before commencing task

identify fittings, surfaces and soil types found in wet areas

select and prepare cleaning equipment and chemicals required for the task

use safe and efficient cleaning methods

correctly and safely handle waste, including contaminated materials

replenish three of the following consumables in each wet area:

air fresheners

bin liners

cloth towels and tea towels

deodorant blocks

hand towels, such as cloth, rolls and sheets

liquid and bar soap

personal toiletries

toilet paper.

A person demonstrating competency in this unit must demonstrate knowledge of:

range, application and limitation of cleaning chemicals and equipment available for wet areas

cleaning chemicals and methods suitable for wet area surfaces, including:

ceramics and porcelain

chrome

concrete

glass

laminate

metal

paint

plastic

stainless steel

stone

terracotta

vinyl

environmental requirements relating to cleaning wet areas, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to using and disposing of cleaning chemicals

hazardous materials handling

use of low water-use equipment and other water-efficient cleaning methods to clean wet areas

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

contaminated waste

obsolete equipment

used cleaning cloths

used containers

used or contaminated PPE

used or unused chemicals

routes of entry and potential symptoms of exposure to chemicals.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

personal protective equipment (PPE) as listed in the range of conditions

materials:

cleaning chemicals as listed in the range of conditions

consumables as listed in the range of conditions

specifications:

equipment operating manuals

product labels

safety data sheets (SDS)

physical conditions:

suitable work site or venue with wet areas as listed in the performance evidence

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to clean wet area.

1.1.

Wet areas to be cleaned are assessed, soiltypes are identified by observation, and areas requiring special treatment, including graffiti, are identified and reported according to company requirements.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Operation and condition of fixtures and fittings are checked and pre-existing damage at work site is reported according to company requirements.

1.4.

Cleaning chemicals and techniques for wet areas are selected according to company requirements.

1.5.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.6.

Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements.

1.7.

Signs and barricades are selected and installed according to health and safety and company requirements.

2.

Clean work site.

2.1.

Loose soil is removed before commencing surface cleaning according to health and safety, and company requirements.

2.2.

Fixtures, fittings and surfaces are cleaned using equipment, chemicals and cleaning techniques according to company requirements.

2.3.

Remaining heavy soil, graffiti and stained surfaces are treated or reported for follow-up action according to company requirements.

2.4.

Soiled items are despatched for laundering according to company requirements.

3.

Replenish consumables and tidy work site.

3.1.

Consumables are replenished according to client requests and company requirements.

3.2.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.3.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Soil types must include at least five of the following:

blood

cobwebs

dust

food and residue

grease

human and animal waste

litter

mould and mildew

mud and dirt

pen, texta and pencil

rust

soap scum.

Hazards that must be assessed include:

biological contaminants

chemical exposure via absorption and ingestion

chemical reactivity

contaminated waste material

dust and fibre particulates

electrocution

environmental allergens

fatigue

loud and repeated noise levels

respiratory hazards and poor ventilation

slips and falls from wet or uneven surfaces

strains or injury from damaged, heavy or awkward equipment

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Fixtures and fittings must include at least ten of the following:

baths

bidets

bins

cleaner’s sluices

hand basins

hand dryers

mirrors

paper dispensers

personal item product dispensers

racks

showers

sinks

soap dispensers

spas

taps

toilet bowls, seats and cisterns

troughs

urinal trough and wall

vanity units.

Cleaning chemicals must include at least one of the following:

acid cleaners

alkaline cleaners

low environmental impact chemicals

neutral cleaners

solvent cleaners.

Cleaning techniques must include at least three of the following:

buffing

cobwebbing

dusting

hosing

mopping

polishing

pre-spraying

scrubbing

spot cleaning

sweeping

wet wiping.

Equipment must include at least six of the following:

absorbent cleaning cloths

brooms

buckets

damp cloths

doodle bugs

dry cloths

microfibre products

hoses and nozzles

lint-free cloths

long-handled brushes and dustpan tongs

mops

sharps disposal units

nylon scourers

scrapers

scrubbing brushes

scrubbing and polishing machines

toilet brushes

squeegees

wringer buckets.

Personal protective equipment must include at least three of the following:

safety shoes

gloves

eye protection

masks

tongs

wet-work clothing.

Surfaces must include at least five of the following:

ceramics and porcelain

chrome

concrete

glass

laminate

metal

paint

plastic

stainless steel

stone

terracotta

vinyl.

Consumables must include at least three of the following:

air fresheners

bin liners

cloth towels and tea towels

deodorant blocks

hand towels, such as cloth, rolls and sheets

liquid and bar soap

personal toiletries

toilet paper.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also clean three of the following wet areas, and their fixtures and fittings:

bathroom

change rooms

laundry

shower facilities

toilet.

During the above work, the person must select and use three of the following cleaning techniques:

buffing

cobwebbing

dusting

hosing

mopping

polishing

pre-spraying

scrubbing

spot cleaning

sweeping

wet wiping.

During the above work, the person must also:

identify site hazards and control risks before commencing task

identify fittings, surfaces and soil types found in wet areas

select and prepare cleaning equipment and chemicals required for the task

use safe and efficient cleaning methods

correctly and safely handle waste, including contaminated materials

replenish three of the following consumables in each wet area:

air fresheners

bin liners

cloth towels and tea towels

deodorant blocks

hand towels, such as cloth, rolls and sheets

liquid and bar soap

personal toiletries

toilet paper.

A person demonstrating competency in this unit must demonstrate knowledge of:

range, application and limitation of cleaning chemicals and equipment available for wet areas

cleaning chemicals and methods suitable for wet area surfaces, including:

ceramics and porcelain

chrome

concrete

glass

laminate

metal

paint

plastic

stainless steel

stone

terracotta

vinyl

environmental requirements relating to cleaning wet areas, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to using and disposing of cleaning chemicals

hazardous materials handling

use of low water-use equipment and other water-efficient cleaning methods to clean wet areas

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

contaminated waste

obsolete equipment

used cleaning cloths

used containers

used or contaminated PPE

used or unused chemicals

routes of entry and potential symptoms of exposure to chemicals.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

personal protective equipment (PPE) as listed in the range of conditions

materials:

cleaning chemicals as listed in the range of conditions

consumables as listed in the range of conditions

specifications:

equipment operating manuals

product labels

safety data sheets (SDS)

physical conditions:

suitable work site or venue with wet areas as listed in the performance evidence

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Wet areas to be cleaned are assessed, soiltypes are identified by observation, and areas requiring special treatment, including graffiti, are identified and reported according to company requirements. 
Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements. 
Operation and condition of fixtures and fittings are checked and pre-existing damage at work site is reported according to company requirements. 
Cleaning chemicals and techniques for wet areas are selected according to company requirements. 
Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work. 
Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements. 
Signs and barricades are selected and installed according to health and safety and company requirements. 
Loose soil is removed before commencing surface cleaning according to health and safety, and company requirements. 
Fixtures, fittings and surfaces are cleaned using equipment, chemicals and cleaning techniques according to company requirements. 
Remaining heavy soil, graffiti and stained surfaces are treated or reported for follow-up action according to company requirements. 
Soiled items are despatched for laundering according to company requirements. 
Consumables are replenished according to client requests and company requirements. 
Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements. 
Signs and barricades are removed according to health and safety, and company requirements. 
Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements. 
Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements. 

Forms

Assessment Cover Sheet

CPPCLO3017 - Clean wet areas
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPCLO3017 - Clean wet areas

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: