List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Conduct pre-work site assessment. | 1.1. | Approval to access and inspect premises is gained from client. |
| 1.2. | Hazards are assessed, and risks are controlled and communicated to client. |
| 1.3. | Future access requirements are identified and negotiated with client. |
2. | Assess condition of carpet and upholstery. | 2.1. | Age, usage patterns, and history of carpet or upholstery care are confirmed with client. |
| 2.2. | Level of wear and tear, soil type, and carpet or fabric fading are identified and documented. |
| 2.3. | Age, mobility and needs of people and pets on premises are identified to determine potential impact of work, which is then communicated to client. |
3. | Determine and communicate approach to cleaning. | 3.1. | Cleaning approach for carpet or upholstery is identified according to manufacturer specifications. |
| 3.2. | Cleaning techniques that achieve desired outcomes and satisfy company procedures and legislative requirements are identified following analysis of gathered information. |
| 3.3. | Cleaning technique, limitations of achievable results, and requirements for care after cleaning process are determined and communicated to client. |
A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also inspect and assess the condition of two different types of carpet and one upholstered piece of furniture, and provide recommendations on suitable cleaning care for each.
In doing the above work, the person must:
identify site hazards and control risks before commencing the task
communicate with customers to obtain required information and negotiate access
diagnose textile condition and determine cleaning techniques to be used
communicate recommended cleaning approach to client.
A person demonstrating competency in this unit must demonstrate knowledge of:
carpet characteristics, including:
carpet construction
carpet types
dying methods
features of fibres, piles and yarns
installation methods
cleaning options for carpet, including:
drying times
low-moisture cleaning methods
pre-spotting and stain-removal methods
water-efficient cleaning methods.
The following must be present and available to learners during assessment activities:
physical conditions:
suitable work site or venue with carpets and upholstery
relationships with team members and supervisor:
work may be conducted alone or as part of a team
relationship with client:
communication with the client is required to negotiate site access, gather information and communicate recommendations.
Timeframe:
as specified by the task.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.