Assessor Resource

CPPCLO3029
Inspect sites prior to carpet cleaning

Assessment tool

Version 1.0
Issue Date: March 2024


This unit of competency specifies the outcomes required to complete an initial analysis of a site prior to the carpet-cleaning process to ensure proper assessment of carpet or fabric cleaning needs. The unit requires the ability to analyse potential hazards and risks, assess the condition of the carpet or upholstery, and communicate with the client to confirm client needs and expectations.

The unit supports carpet cleaners who work alone or in teams. It applies in a range of commercial and residential work sites.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Conduct pre-work site assessment.

1.1.

Approval to access and inspect premises is gained from client.

1.2.

Hazards are assessed, and risks are controlled and communicated to client.

1.3.

Future access requirements are identified and negotiated with client.

2.

Assess condition of carpet and upholstery.

2.1.

Age, usage patterns, and history of carpet or upholstery care are confirmed with client.

2.2.

Level of wear and tear, soil type, and carpet or fabric fading are identified and documented.

2.3.

Age, mobility and needs of people and pets on premises are identified to determine potential impact of work, which is then communicated to client.

3.

Determine and communicate approach to cleaning.

3.1.

Cleaning approach for carpet or upholstery is identified according to manufacturer specifications.

3.2.

Cleaning techniques that achieve desired outcomes and satisfy company procedures and legislative requirements are identified following analysis of gathered information.

3.3.

Cleaning technique, limitations of achievable results, and requirements for care after cleaning process are determined and communicated to client.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also inspect and assess the condition of two different types of carpet and one upholstered piece of furniture, and provide recommendations on suitable cleaning care for each.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

communicate with customers to obtain required information and negotiate access

diagnose textile condition and determine cleaning techniques to be used

communicate recommended cleaning approach to client.

A person demonstrating competency in this unit must demonstrate knowledge of:

carpet characteristics, including:

carpet construction

carpet types

dying methods

features of fibres, piles and yarns

installation methods

cleaning options for carpet, including:

drying times

low-moisture cleaning methods

pre-spotting and stain-removal methods

water-efficient cleaning methods.

The following must be present and available to learners during assessment activities:

physical conditions:

suitable work site or venue with carpets and upholstery

relationships with team members and supervisor:

work may be conducted alone or as part of a team

relationship with client:

communication with the client is required to negotiate site access, gather information and communicate recommendations.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Conduct pre-work site assessment.

1.1.

Approval to access and inspect premises is gained from client.

1.2.

Hazards are assessed, and risks are controlled and communicated to client.

1.3.

Future access requirements are identified and negotiated with client.

2.

Assess condition of carpet and upholstery.

2.1.

Age, usage patterns, and history of carpet or upholstery care are confirmed with client.

2.2.

Level of wear and tear, soil type, and carpet or fabric fading are identified and documented.

2.3.

Age, mobility and needs of people and pets on premises are identified to determine potential impact of work, which is then communicated to client.

3.

Determine and communicate approach to cleaning.

3.1.

Cleaning approach for carpet or upholstery is identified according to manufacturer specifications.

3.2.

Cleaning techniques that achieve desired outcomes and satisfy company procedures and legislative requirements are identified following analysis of gathered information.

3.3.

Cleaning technique, limitations of achievable results, and requirements for care after cleaning process are determined and communicated to client.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Soil types must include at least five of the following:

beverage

blood

candle wax

chewing gum

cigarette butts

dust

dye stuffs

food

grease

heavy dirt build-up

hospital waste

hydrocarbons

industrial and chemical waste

lipstick

nail polish

oil

paper

plant stains

rainwater

shoe polish

tar.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also inspect and assess the condition of two different types of carpet and one upholstered piece of furniture, and provide recommendations on suitable cleaning care for each.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

communicate with customers to obtain required information and negotiate access

diagnose textile condition and determine cleaning techniques to be used

communicate recommended cleaning approach to client.

A person demonstrating competency in this unit must demonstrate knowledge of:

carpet characteristics, including:

carpet construction

carpet types

dying methods

features of fibres, piles and yarns

installation methods

cleaning options for carpet, including:

drying times

low-moisture cleaning methods

pre-spotting and stain-removal methods

water-efficient cleaning methods.

The following must be present and available to learners during assessment activities:

physical conditions:

suitable work site or venue with carpets and upholstery

relationships with team members and supervisor:

work may be conducted alone or as part of a team

relationship with client:

communication with the client is required to negotiate site access, gather information and communicate recommendations.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Approval to access and inspect premises is gained from client. 
Hazards are assessed, and risks are controlled and communicated to client. 
Future access requirements are identified and negotiated with client. 
Age, usage patterns, and history of carpet or upholstery care are confirmed with client. 
Level of wear and tear, soil type, and carpet or fabric fading are identified and documented. 
Age, mobility and needs of people and pets on premises are identified to determine potential impact of work, which is then communicated to client. 
Cleaning approach for carpet or upholstery is identified according to manufacturer specifications. 
Cleaning techniques that achieve desired outcomes and satisfy company procedures and legislative requirements are identified following analysis of gathered information. 
Cleaning technique, limitations of achievable results, and requirements for care after cleaning process are determined and communicated to client. 

Forms

Assessment Cover Sheet

CPPCLO3029 - Inspect sites prior to carpet cleaning
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPCLO3029 - Inspect sites prior to carpet cleaning

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: