List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Access and prepare site for inspection. | 1.1. | Client and insurance company contact details are obtained and confirmed, reporting requirements are determined, and approval to access and inspect site is gained. |
| 1.2. | Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements. |
| 1.3. | Health and safety requirements for site and type of work to be undertaken are identified and applied to planning. |
| 1.4. | Insurance arrangements are confirmed and insurance excess payment is collected according to company policy. |
| 1.5. | Site is secured and immediate physical hazards are addressed prior to proceeding with assessment. |
| | 1.6. | Equipment required to conduct site assessment is selected and prepared. |
| | 1.7. | Personal protective equipment (PPE) is sourced and used according to manufacturer specifications and industry standards. |
2. | Assess water damage. | 2.1. | Existing inundation of water is identified and water entry is isolated or stopped as required. |
| 2.2. | Investigations and discussions are held with client to identify source and type of water. |
| 2.3. | Extent of damage to carpet, underlay and sub-floor is assessed using selected techniques, and is documented. |
| 2.4. | Factors affecting mitigation and restoration are analysed and documented. |
| | 2.5. | Other building materials and installations are checked for water damage using penetrative and non-penetrative measuring devices to determine degree of moisture and results are documented. |
| | 2.6. | Photographic evidence of site damage is recorded according to company procedures. |
| | 2.7. | Site measurements are documented to assist in calculating repair costs and determining techniques to be used to assist mitigation and restoration. |
3. | Develop and document plan. | 3.1. | Information gathered during site assessment is analysed to determine potential for drying and restoring carpet or replacing carpet and underlay. |
| 3.2. | Strategies to protect or restore other building materials and installations are analysed and documented. |
| | 3.3. | Risk management plan outlining cost-effective solutions for managing and mitigating water damage is developed and documented according to legislative and company procedures. |
| | 3.4. | Timeline for conducting mitigation and restoration work is negotiated with owner or manager and insurer of premises. |
| | 3.5. | Formal agreement to proceed with work is secured and documentation, including acceptance of quotation, is completed according to standard company procedures. |
4. | Clean and safety check equipment, and store equipment and chemicals. | 4.1. | Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements. |
| 4.2. | Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements. |
A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also assess two different sites with water damaged carpet and develop and document a plan to mitigate the water damage, including a cost analysis to undertake works. The plan must include all associated costs of works to be undertaken, an assessment of the risks and hazards to be managed before commencing work, and timelines to complete the work.
In doing the above work, the person must:
communicate with clients to obtain required information and arrange site access
assess and protect the above sites against the following immediate physical hazards:
continuing water inundation
electrical dangers
identify the source of water damage from the following common occurrences:
blocked drains
burst pipes
overflow of sinks and baths
river and stream overflows
storm damage
identify the type of water damage from the following:
black water
clear water
grey water
assess extent of water damage using five of the following different techniques:
corner inspection
blue lights
high intensity inspection lights
hygrometers
moisture meters
moisture sensors or probes
psychometric evaluation
thermal imaging
thermometers
visual inspection
comply with company, legislative and regulatory requirements for water mitigation and restoration operations.
A person demonstrating competency in this unit must demonstrate knowledge of:
range of methods and equipment used to assess water damage, and their application and limitations
carpet characteristics, including:
carpet construction
carpet types
dying methods
features of fibres, piles and yarns
sub-flooring structures
underlay types
carpet restoration options, including:
carpet removal and reinstallation
pre-spotting and stain-removal methods
key requirements of legislation, regulations, codes of practice and industry advisory standards relating to restoring carpets, including AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting
processes and techniques for confirming the presence of black, clean and grey water.
The following must be present and available to learners during assessment activities:
equipment:
as listed in the range of conditions
personal protective equipment (PPE) as listed in the range of conditions
contingencies:
water entering site may need to be isolated or stopped to make site safe
specifications:
AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting
company documentation relating to developing plans to mitigate water damage and restore carpets
clients with differing needs and expectations
physical conditions:
actual or simulated work environments
relationships with team members and supervisor:
work may be conducted alone or as part of a team
relationship with client:
confirm requirements
liaise with client and insurers.
Timeframe:
as specified by the task.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.