Assessor Resource

CPPCLO3035
Maintain cleaning storage areas

Assessment tool

Version 1.0
Issue Date: March 2024


This unit of competency specifies the outcomes required to maintain cleaning consumable storage areas to ensure they are accessible to authorised personnel only, that their contents are safely stored, and that equipment is maintained in serviceable condition. It requires the ability to maintain and operate a safe and efficient cleaning storage area following established procedures for storing and using chemicals according to legislative and health and safety requirements. The unit includes the movement and control of equipment, chemicals and consumables used in the provision of cleaning services.

The unit supports cleaners who work alone or in teams. It applies to storage areas in a range of commercial and residential work sites, including cleaners’ rooms at a client work site, chemical cupboards, equipment storage bays, and in-built vehicular storage arrangements to keep consumables and equipment secure during transportation.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Ensure safety and security of cleaning storage area and its contents.

1.1.

Storage area is secured from unauthorised access according to legislative, company, and health and safety requirements.

1.2.

Hazards in storage area are assessed and risks controlled according to legislative, company, and health and safety requirements.

1.3.

Safety warning charts and labels are prominently displayed and safety information is made accessible according to legislative, company, and health and safety requirements.

1.4.

Equipment is stored, maintained and checked to enable ready access and re-use according to manufacturer specifications and legislative, company, and health and safety requirements.

1.5.

Cleaning chemicals and consumables are stored according to manufacturer specifications and legislative, company, and health and safety requirements.

1.6.

Personal protective equipment (PPE) is cleaned, safety checked and stored, and maintenance requirements are recorded, according to manufacturer specifications, and health and safety and company requirements.

1.7.

Communication tools are stored and used according to company requirements.

1.8.

Storage area is kept accessible and free of obstacles according to practical restrictions of site or vehicle, and health and safety and company requirements.

2.

Control equipment, chemical and consumable stock.

2.1.

Inventory system of equipment, PPE, chemicals and consumables with maximum and minimum holding levels is maintained according to company requirements.

2.2.

Usage patterns are monitored and chemicals and consumables are re-ordered to maintain required levels according to company requirements.

2.3.

Labelling system of containers is maintained according to manufacturer specifications and legislative, company, and health and safety requirements.

2.4.

Chemicals and consumables are issued on a first-in first-out basis according to company requirements.

3.

Handle waste.

3.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.2.

Obsolete equipment and chemicals are identified, collected and disposed of according to manufacturer specifications, and environmental, legislative, company, and health and safety requirements.

4.

Respond to emergency situations.

4.1.

Spillages and emergency situations are responded to in line with emergency response procedures and according to environmental, legislative, company, and health and safety requirements.

4.2.

Required documentation is completed following an emergency situation and submitted according to environmental, legislative, company, and health and safety requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also maintain one of the following cleaning storage areas:

cleaners’ room located at client work site

in-vehicular cleaning storage facility used to transport cleaning equipment from site to site.

In doing the above work, the person must:

maintain cleaning storage area and stock levels, ensuring correct storage of equipment, chemicals and consumables required for work site and client requirements

maintain the security and accessibility of storage area

maintain accurate labelling of chemicals

maintain legible stock control records and documentation

access each of the following documentation:

accident and incident reporting documentation

job sheets

health and safety control procedures, forms and documentation

safety data sheets (SDS).

In doing the above work, the person must also implement correct emergency response procedures in the event of a chemical spillage on site or inside the cleaning storage area, including:

undertaking correct clean-up procedures, including erecting required signs and barricades

accurately and legibly completing required incident reporting documentation.

A person demonstrating competency in this unit must demonstrate knowledge of:

application and operation of on-site communication tools, including:

mobile telephones

noticeboards

two-way radios

whiteboards

documentation requirements in the event of an incident or accident

environmental requirements relating to maintaining cleaning storage areas, including:

clean-up, containment and isolation procedures

environmental protection agency requirements relating to maintaining cleaning storage areas

use of low-energy cleaning methods

use of low-moisture cleaning methods

use of low water-use equipment and water-efficient cleaning methods

use of non-chemical cleaning methods

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to maintaining cleaning storage areas, including:

health and safety legislation

industry advisory standards and codes, such as dangerous goods codes

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to SDS

procedures for safe treatment and handling of the following waste:

chemicals past their expiry date

obsolete equipment

packaging

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

processes for inventory and stock control and ordering replenishment stock

manufacturer specifications for equipment and chemicals being used.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

materials:

cleaning chemicals as listed in the range of conditions

consumables as listed in the range of conditions

contingencies:

handling of chemicals that are past expiry

disposal of contaminated PPE and materials

handling of emergency situations

specifications:

equipment operating manuals

product labels

SDS

physical conditions:

access to commercial or residential cleaning site with suitable cleaning storage area

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Ensure safety and security of cleaning storage area and its contents.

1.1.

Storage area is secured from unauthorised access according to legislative, company, and health and safety requirements.

1.2.

Hazards in storage area are assessed and risks controlled according to legislative, company, and health and safety requirements.

1.3.

Safety warning charts and labels are prominently displayed and safety information is made accessible according to legislative, company, and health and safety requirements.

1.4.

Equipment is stored, maintained and checked to enable ready access and re-use according to manufacturer specifications and legislative, company, and health and safety requirements.

1.5.

Cleaning chemicals and consumables are stored according to manufacturer specifications and legislative, company, and health and safety requirements.

1.6.

Personal protective equipment (PPE) is cleaned, safety checked and stored, and maintenance requirements are recorded, according to manufacturer specifications, and health and safety and company requirements.

1.7.

Communication tools are stored and used according to company requirements.

1.8.

Storage area is kept accessible and free of obstacles according to practical restrictions of site or vehicle, and health and safety and company requirements.

2.

Control equipment, chemical and consumable stock.

2.1.

Inventory system of equipment, PPE, chemicals and consumables with maximum and minimum holding levels is maintained according to company requirements.

2.2.

Usage patterns are monitored and chemicals and consumables are re-ordered to maintain required levels according to company requirements.

2.3.

Labelling system of containers is maintained according to manufacturer specifications and legislative, company, and health and safety requirements.

2.4.

Chemicals and consumables are issued on a first-in first-out basis according to company requirements.

3.

Handle waste.

3.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.2.

Obsolete equipment and chemicals are identified, collected and disposed of according to manufacturer specifications, and environmental, legislative, company, and health and safety requirements.

4.

Respond to emergency situations.

4.1.

Spillages and emergency situations are responded to in line with emergency response procedures and according to environmental, legislative, company, and health and safety requirements.

4.2.

Required documentation is completed following an emergency situation and submitted according to environmental, legislative, company, and health and safety requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Storage area must include at least one of the following:

cleaners’ room located at client work site

in-vehicular cleaning storage facility.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Safety information must include:

chemical co-location, separation and segregation arrangements

chemical manifests

chemical registers

company policies and procedures relating to workplace safety

equipment operation manuals

manufacturer specifications

product labels

SDS.

Equipment must include at least five of the following:

access equipment, such as ladders

bins

brooms

buckets

buffers

cleaning trolleys

cloths

cobwebbers

doodle bag holders

drop sheets

drying equipment

dustpans and brushes

dusters

extension poles

extraction units

wands

hoses

microfibre products

mops

polishers

pressure-washing equipment and attachments

scouring pads

scrapers

scrubbers

sponges

spray bottles

squeegees

steam cleaners

sweepers

vacuum cleaners and attachments

window cleaning equipment

work site communication devices.

Cleaning chemicals must include at least one of the following:

acid cleaners

alkaline cleaners

low environmental impact chemicals

neutral cleaners

solvent cleaners.

Consumables must include at least two of the following:

air fresheners

hand towels

liner bags

soap

toilet paper.

Personal protective equipment must include at least two of the following:

disposable respirators

eye protection

gloves

protective clothing

safety shoes.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also maintain one of the following cleaning storage areas:

cleaners’ room located at client work site

in-vehicular cleaning storage facility used to transport cleaning equipment from site to site.

In doing the above work, the person must:

maintain cleaning storage area and stock levels, ensuring correct storage of equipment, chemicals and consumables required for work site and client requirements

maintain the security and accessibility of storage area

maintain accurate labelling of chemicals

maintain legible stock control records and documentation

access each of the following documentation:

accident and incident reporting documentation

job sheets

health and safety control procedures, forms and documentation

safety data sheets (SDS).

In doing the above work, the person must also implement correct emergency response procedures in the event of a chemical spillage on site or inside the cleaning storage area, including:

undertaking correct clean-up procedures, including erecting required signs and barricades

accurately and legibly completing required incident reporting documentation.

A person demonstrating competency in this unit must demonstrate knowledge of:

application and operation of on-site communication tools, including:

mobile telephones

noticeboards

two-way radios

whiteboards

documentation requirements in the event of an incident or accident

environmental requirements relating to maintaining cleaning storage areas, including:

clean-up, containment and isolation procedures

environmental protection agency requirements relating to maintaining cleaning storage areas

use of low-energy cleaning methods

use of low-moisture cleaning methods

use of low water-use equipment and water-efficient cleaning methods

use of non-chemical cleaning methods

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to maintaining cleaning storage areas, including:

health and safety legislation

industry advisory standards and codes, such as dangerous goods codes

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to SDS

procedures for safe treatment and handling of the following waste:

chemicals past their expiry date

obsolete equipment

packaging

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

processes for inventory and stock control and ordering replenishment stock

manufacturer specifications for equipment and chemicals being used.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

materials:

cleaning chemicals as listed in the range of conditions

consumables as listed in the range of conditions

contingencies:

handling of chemicals that are past expiry

disposal of contaminated PPE and materials

handling of emergency situations

specifications:

equipment operating manuals

product labels

SDS

physical conditions:

access to commercial or residential cleaning site with suitable cleaning storage area

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Storage area is secured from unauthorised access according to legislative, company, and health and safety requirements. 
Hazards in storage area are assessed and risks controlled according to legislative, company, and health and safety requirements. 
Safety warning charts and labels are prominently displayed and safety information is made accessible according to legislative, company, and health and safety requirements. 
Equipment is stored, maintained and checked to enable ready access and re-use according to manufacturer specifications and legislative, company, and health and safety requirements. 
Cleaning chemicals and consumables are stored according to manufacturer specifications and legislative, company, and health and safety requirements. 
Personal protective equipment (PPE) is cleaned, safety checked and stored, and maintenance requirements are recorded, according to manufacturer specifications, and health and safety and company requirements. 
Communication tools are stored and used according to company requirements. 
Storage area is kept accessible and free of obstacles according to practical restrictions of site or vehicle, and health and safety and company requirements. 
Inventory system of equipment, PPE, chemicals and consumables with maximum and minimum holding levels is maintained according to company requirements. 
Usage patterns are monitored and chemicals and consumables are re-ordered to maintain required levels according to company requirements. 
Labelling system of containers is maintained according to manufacturer specifications and legislative, company, and health and safety requirements. 
Chemicals and consumables are issued on a first-in first-out basis according to company requirements. 
Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements. 
Obsolete equipment and chemicals are identified, collected and disposed of according to manufacturer specifications, and environmental, legislative, company, and health and safety requirements. 
Spillages and emergency situations are responded to in line with emergency response procedures and according to environmental, legislative, company, and health and safety requirements. 
Required documentation is completed following an emergency situation and submitted according to environmental, legislative, company, and health and safety requirements. 

Forms

Assessment Cover Sheet

CPPCLO3035 - Maintain cleaning storage areas
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPCLO3035 - Maintain cleaning storage areas

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: