Assessor Resource

CPPCLO4024
Manage the supply of cleaning stores to the work site

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency specifies the outcomes required to manage the supply of cleaning equipment, chemicals and consumables used when providing cleaning services at a work site. Supply is based on sound understanding of available cleaning methods, the equipment and chemicals used for each method, and demand estimates. The unit covers updating information on products and equipment and amending orders to improve cost-effectiveness.

The unit supports supervisory staff responsible for selecting and ensuring the continuous availability of cleaning supplies at a work site. It applies in a range of commercial and residential work sites.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Identify and order required supplies.

1.1.

Work site areas to be cleaned are assessed, cleaning methods to be applied are confirmed according to company requirements, and issues are clarified.

1.2.

Types of required equipment, personal protective equipment (PPE), cleaning chemicals and consumables are determined according to client, company and work health and safety requirements.

1.3.

Suitability of different options for the supply of equipment, PPE, chemicals and consumables is assessed and items are selected to meet cleaning requirements.

1.4

Quantities of equipment, PPE, chemicals and consumables are estimated and ordered to meet anticipated demand, based on cleaning and health and safety requirements.

2.

Control and maintain stocks of equipment, PPE, chemicals and consumables.

2.1.

Stock control system for equipment, PPE, chemicals and consumables is implemented and operated according to health and safety and company requirements.

2.2.

Equipment, PPE, chemicals and consumables are acquired according to company requirements.

2.3.

Usage patterns are monitored and equipment, PPE, chemicals and consumables are re-ordered according to manufacturer specifications and legislative, health and safety, and company requirements.

2.4.

Stock records and chemical register are maintained according to legislative, health and safety, and company requirements.

3.

Review effectiveness of equipment, PPE, chemicals and consumables.

3.1.

Effectiveness and efficiency of equipment, PPE, chemicals and consumables are reviewed according to company requirements.

3.2.

Industry information is reviewed and new products are assessed in comparison with existing selections of supplies.

3.3.

Recommendations for future purchases of equipment, PPE, chemicals and consumables are recorded and discussed with required personnel according to company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also:

assess the requirements for equipment, personal protective equipment (PPE), chemicals and consumables for one work site over a two-week period

in doing the above work:

select suitable supplies for the cleaning methods used

estimate volume of supplies required over the timeframe and ensure a continuous supply of suitable supplies to the work site

implement and maintain effective stores and ordering systems

review effectiveness of current products.

A person demonstrating competency in this unit must demonstrate knowledge of:

cleaning tasks, methods and supplies required, including:

cleaning chemicals and their uses

cleaning equipment, including PPE and its uses

methods for assessing effectiveness of cleaning products

sources of information for updating knowledge

surfaces to be cleaned and compatible cleaning methods

company requirements relating to managing the supply of cleaning stores to the work site, including:

client communication and confidentiality procedures and service standards

environmental protection procedures

quality and continuous improvement processes and standards

records and information systems and processes

stock purchasing processes and procedures

work health and safety (WHS) policies and procedures, including:

emergency procedures

injury, dangerous occurrence and incident reporting

risk assessment and hazard control

routes of entry and potential symptoms of exposure to chemicals

safe operating practices and procedures

safe work method statements

manufacturer specifications relating to supplies, including:

equipment operating manuals

instructional guides

product labels

safety data sheets (SDS)

safety instructions pre-printed on equipment

mathematical methods for estimating resources

regulatory compliance requirements in relation to managing the supply of cleaning stores to the work site, including:

AS 2508 Safe storage and handling information card for hazardous material

key requirements of legislation and regulations relating to managing work site cleaning stores, including:

chemical controls

chemical registers and manifests

consumer protection

energy conservation

environmental protection

industrial equipment certificates of competency or licences

health and safety legislation and regulations

privacy

public health

water conservation

quality assurance and certification requirements

stock control procedures and methods.

The following must be present and available to learners during assessment activities:

equipment:

cleaning equipment and PPE required for a work site

materials:

cleaning chemicals and consumables as listed in the range of conditions

company procedures for managing the supply of cleaning stores to the work site, including purchasing procedures

specifications:

AS 2508 Safe storage and handling information card for hazardous material

manufacturer information relating to cleaning products

physical conditions:

work site areas to be cleaned, as listed in the range of conditions

relationships with team members and supervisor:

supervisory responsibility for a small team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Identify and order required supplies.

1.1.

Work site areas to be cleaned are assessed, cleaning methods to be applied are confirmed according to company requirements, and issues are clarified.

1.2.

Types of required equipment, personal protective equipment (PPE), cleaning chemicals and consumables are determined according to client, company and work health and safety requirements.

1.3.

Suitability of different options for the supply of equipment, PPE, chemicals and consumables is assessed and items are selected to meet cleaning requirements.

1.4

Quantities of equipment, PPE, chemicals and consumables are estimated and ordered to meet anticipated demand, based on cleaning and health and safety requirements.

2.

Control and maintain stocks of equipment, PPE, chemicals and consumables.

2.1.

Stock control system for equipment, PPE, chemicals and consumables is implemented and operated according to health and safety and company requirements.

2.2.

Equipment, PPE, chemicals and consumables are acquired according to company requirements.

2.3.

Usage patterns are monitored and equipment, PPE, chemicals and consumables are re-ordered according to manufacturer specifications and legislative, health and safety, and company requirements.

2.4.

Stock records and chemical register are maintained according to legislative, health and safety, and company requirements.

3.

Review effectiveness of equipment, PPE, chemicals and consumables.

3.1.

Effectiveness and efficiency of equipment, PPE, chemicals and consumables are reviewed according to company requirements.

3.2.

Industry information is reviewed and new products are assessed in comparison with existing selections of supplies.

3.3.

Recommendations for future purchases of equipment, PPE, chemicals and consumables are recorded and discussed with required personnel according to company requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Work site areas must include:

wet areas

food service areas

general office areas

public areas.

Equipment must include at least three of the following:

brooms

buckets

cleaning trolleys

cloths

cobwebbers

dustpans and brushes

dusters

extension poles

mops

scouring pads

scrapers

scrubbers

site communication devices

spray bottles

squeegees

vacuum cleaners and attachments

window cleaning equipment.

Personal protective equipment must include at least two of the following:

ear muffs and plugs

gloves

eye protection

high visibility vests and clothing

protective clothing

disposable respirators

safety shoes

splash-proof face masks

sun protection

tongs

wet-work clothing.

Cleaning chemicals must include at least two of the following:

acid cleaners

alkaline cleaners

low environmental impact chemicals

neutral cleaners

solvent cleaners.

Consumables must include at least one of the following:

air freshener

hand towels

liner bags

soap

toilet paper.

Work health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also:

assess the requirements for equipment, personal protective equipment (PPE), chemicals and consumables for one work site over a two-week period

in doing the above work:

select suitable supplies for the cleaning methods used

estimate volume of supplies required over the timeframe and ensure a continuous supply of suitable supplies to the work site

implement and maintain effective stores and ordering systems

review effectiveness of current products.

A person demonstrating competency in this unit must demonstrate knowledge of:

cleaning tasks, methods and supplies required, including:

cleaning chemicals and their uses

cleaning equipment, including PPE and its uses

methods for assessing effectiveness of cleaning products

sources of information for updating knowledge

surfaces to be cleaned and compatible cleaning methods

company requirements relating to managing the supply of cleaning stores to the work site, including:

client communication and confidentiality procedures and service standards

environmental protection procedures

quality and continuous improvement processes and standards

records and information systems and processes

stock purchasing processes and procedures

work health and safety (WHS) policies and procedures, including:

emergency procedures

injury, dangerous occurrence and incident reporting

risk assessment and hazard control

routes of entry and potential symptoms of exposure to chemicals

safe operating practices and procedures

safe work method statements

manufacturer specifications relating to supplies, including:

equipment operating manuals

instructional guides

product labels

safety data sheets (SDS)

safety instructions pre-printed on equipment

mathematical methods for estimating resources

regulatory compliance requirements in relation to managing the supply of cleaning stores to the work site, including:

AS 2508 Safe storage and handling information card for hazardous material

key requirements of legislation and regulations relating to managing work site cleaning stores, including:

chemical controls

chemical registers and manifests

consumer protection

energy conservation

environmental protection

industrial equipment certificates of competency or licences

health and safety legislation and regulations

privacy

public health

water conservation

quality assurance and certification requirements

stock control procedures and methods.

The following must be present and available to learners during assessment activities:

equipment:

cleaning equipment and PPE required for a work site

materials:

cleaning chemicals and consumables as listed in the range of conditions

company procedures for managing the supply of cleaning stores to the work site, including purchasing procedures

specifications:

AS 2508 Safe storage and handling information card for hazardous material

manufacturer information relating to cleaning products

physical conditions:

work site areas to be cleaned, as listed in the range of conditions

relationships with team members and supervisor:

supervisory responsibility for a small team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Work site areas to be cleaned are assessed, cleaning methods to be applied are confirmed according to company requirements, and issues are clarified. 
Types of required equipment, personal protective equipment (PPE), cleaning chemicals and consumables are determined according to client, company and work health and safety requirements. 
Suitability of different options for the supply of equipment, PPE, chemicals and consumables is assessed and items are selected to meet cleaning requirements. 
Quantities of equipment, PPE, chemicals and consumables are estimated and ordered to meet anticipated demand, based on cleaning and health and safety requirements. 
Stock control system for equipment, PPE, chemicals and consumables is implemented and operated according to health and safety and company requirements. 
Equipment, PPE, chemicals and consumables are acquired according to company requirements. 
Usage patterns are monitored and equipment, PPE, chemicals and consumables are re-ordered according to manufacturer specifications and legislative, health and safety, and company requirements. 
Stock records and chemical register are maintained according to legislative, health and safety, and company requirements. 
Effectiveness and efficiency of equipment, PPE, chemicals and consumables are reviewed according to company requirements. 
Industry information is reviewed and new products are assessed in comparison with existing selections of supplies. 
Recommendations for future purchases of equipment, PPE, chemicals and consumables are recorded and discussed with required personnel according to company requirements. 

Forms

Assessment Cover Sheet

CPPCLO4024 - Manage the supply of cleaning stores to the work site
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPCLO4024 - Manage the supply of cleaning stores to the work site

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: