List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Identify maintenance and service requirements. | 1.1. | Maintenance and service requirements of building facilities are specified and confirmed against work order. |
| 1.2. | Work practices and timelines are confirmed. |
| | 1.3. | Site access and specific site requirements are verified and appropriate arrangements are made. |
| | 1.4. | Communication channels and processes are confirmed. |
2. | Monitor building facilities. | 2.1. | Building facilities are monitored against work order to ensure that designated maintenance and service tasks are completed within required timeframes. |
| 2.2. | Maintenance and service requirements are identified and noted according to work health and safety (WHS) and organisational requirements. |
| | 2.3. | Notified breaches of building controls are reported. |
| | 2.4. | Interpersonal techniques are used to discuss issues or concerns. |
| | 2.5. | Situations requiring specialist advice are identified and assistance is sought as required. |
3. | Arrange for routine maintenance and service. | 3.1. | Routine maintenance and service to building facilities are arranged. |
| 3.2. | Notification of completed maintenance and service is confirmed on receipt. |
| | 3.3. | Accredited contractor inspections are arranged to confirm maintenance or service has been effectively carried out according to work order. |
| | 3.4. | Business equipment and technology are used to maintain relevant documentation. |
A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also monitor building facilities to ensure that maintenance and service problems are identified and resolved, or reported where necessary.
The person must demonstrate this performance by identifying and arranging themaintenance and service requirements for two different buildings, and monitoring these arrangements to ensure that designated maintenance and service tasks are completed within required timeframes.
In doing the above, the person must:
verify maintenance and service requirements for building facilities against work order and consult with relevant people to arrange access to building facilities
monitor building facilities to ensure completion of designated maintenance and servicetasks within required timeframes
arrange accredited contractor inspection
use business equipment and technology to maintain associated documentation.
A person demonstrating competency in this unit must demonstrate knowledge of:
building facilities’ maintenance and service requirements
common hazards to public and personal safety associated with particular types of maintenance work in buildings
key features of property contracts and administrative requirements
key requirements of federal, state or territory legislation, codes, standards and local government regulations relating to monitoring building facilities, including:
building and construction
property leasing and management
work health and safety (WHS)
limitations of own work role, responsibilities and professional abilities
points of contact with emergency service agencies.
The following must be present and available to learners during assessment activities:
equipment:
computer system to access online information concerning maintenance and service requirements for building facilities
specifications:
building facilities’ service and maintenance requirements and/or work order
procedures for building function checks
relevant legislation, codes, standards and local government regulations relating to workplace safety in the property industry
relationship with team members and supervisor:
member of a work team in a property industry context.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.