The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Clients may include: | bankers fund managers fund providers institutions internal and external property groups owner-occupiers private investors. |
Client needs and expectations may relate to: | immediate capital gains long-term capital gains. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelines business and performance plans complaint and dispute resolution procedures goals, objectives, plans, systems and processes legal and ethical requirements and codes of practice mission statements and strategic plans OHS policies, procedures and programs policies and procedures in relation to client service quality and continuous improvement processes and standards quality assurance and procedure manuals. |
Existing or potential issues may relate to: | best use of assets financial constraints maximum asset use ownership structure residual life of assets supply and demand for asset type tenancy possibilities. |
Sources of information may include: | consultants industry and organisational databases information services press clippings published industry data, including industry indices third parties trade journals. |
Assets may include: | buildings business and marketing contracts equipment furniture goodwill land vehicles. |
Source documents may include: | asset valuation statements company asset documents and registers comparative market data depreciation schedules financial documents qualitative and quantitative data reports and inventories taxation records. |
Interpersonal techniques may relate to: | active listening clear presentation of options consultation methods culturally inclusive and sensitive engagement techniques questioning to clarify and confirm understanding seeking feedback |
| two-way interaction using language and concepts appropriate to cultural differences verbal or non-verbal language. |
Legislative requirements may be outlined and reflected in: | Australian standards general duty of care to clients home building requirements privacy requirements relevant federal, and state or territory legislation that affects organisational operation, including: anti-discrimination and diversity environmental issues EEO industrial relations OHS relevant industry codes of practice, which may cover areas including market sector, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law strata, community and company titles tenancy agreements trade practices laws and guidelines. |
Market conditions may relate to: | availability of alternatives business confidence economic conditions level of competition. |
Industry benchmarks may include: | discounted cash flow employment rates industry association performance index inflation rate internal rate of return life cycle costing published vacancy factors tenancy mix. |
Comparative market data may include: | best practice information national and international benchmarking inter-organisation comparison data. |
Advice and recommendations may relate to: | alternative asset management strategies disposal of asset fit-out, construction and refurbishment maintenance and repairs tenancy mix strategy. |
Business equipment and technology may include: | computers data storage devices email facsimile machines internet, extranet and intranet photocopiers printers scanners software applications, such as databases and word applications. |
Relevant people may include: | clients colleagues legal representatives members of industry associations supervisors. |
Feedback may be obtained through: | clients and colleagues documentation and reports quality assurance data questionnaires. |
Specialist advice may be sought from: | bankers and financiers business consultants developers land economists members of industry associations real estate agents solicitors taxation and accounting practitioners valuers. |
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