The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Assets may be static or dynamic and may include: | buildings equipment furniture land facilities vehicles. |
Documentation may include: | certification, including inspection certificates costings, receipts and invoices logs of equipment and system problems or faults operational checks and maintenance conducted planning permits property leases, plans or contracts recommendations for repairs service and maintenance records testing and commissioning results warranty conditions and allowances. |
Evaluation parameters may relate to: | financial performance functionality physical condition utilisation. |
Interpersonal techniques may include: | active listening consultation methods interpreting non-verbal and verbal messages questioning to clarify and confirm understanding seeking feedback using language and concepts appropriate to cultural differences. |
Relevant people may include: | clients colleagues legal representatives members of industry associations supervisors. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelines business and performance plans complaint and dispute resolution procedures goals, objectives, plans, systems and processes legal and ethical requirements and codes of practice mission statements and strategic plans OHS policies, procedures and programs policies and procedures in relation to client service quality and continuous improvement processes and standards quality assurance and procedure manuals. |
Source documents may include: | asset valuation statements company asset documents and registers comparative market data depreciation schedules financial documents qualitative and quantitative data reports and inventories taxation records. |
Legislative requirements may be outlined and reflected in: | Australian standards, and quality assurance and certification requirements award and enterprise agreements codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law environmental and zoning laws affecting access security, access and property use general duty of care to clients home building requirements local regulations and by-laws privacy laws applying to owners, contractors and tenants relevant federal, and state or territory legislation that affects organisational operation, including: anti-discrimination and diversity environmental issues EEO industrial relations OHS strata, community and company titles tenancy agreements trade practices laws and guidelines. |
Asset characteristics may relate to: | actual or estimated residual life commercial or technical obsolescence effect of planned maintenance effective life location in life cycle prediction of deterioration or failure previous inspection date and process when constructed, rehabilitated or replaced. |
Maintenance strategy may include: | asset replacement strategies emergency lighting and security energy efficiency strategies housekeeping painting, cleaning and waste disposal pest control plumbing and electrical. |
Asset performance may relate to: | age condition assessment costs depreciation downtime emergency operation and backup functionality life span maintenance requirements and cost replacement security service levels. |
Maintenance methods may include: | in-house employee services lease contractual obligations outsourcing through external contracts. |
Strategic prioritisation could be based on criteria that may include: | effect of not maintaining an asset future usage plans for the asset how long particular asset will be required to be in operation owner or manager-specific requirements for aesthetics risks associated with current condition risks associated with not maintaining a particular asset serviceability requirements of the asset. |
Limitations may include: | job role and responsibilities quality processes own competency level industry requirements own understanding of risk identification processes legal responsibilities. |
Clients may include: | builders building inspectors owners property agents real estate agents tenants. |
Asset life cycle may relate to: | acquisition disposal maintenance operation planning for and establishing a new asset replacement. |
Feedback may include: | formal and informal discussions, reviews and evaluations with: existing and previous clients peers, colleagues and managers information provided by others involved in a professional capacity, both internal and external to the organisation. |
Business equipment and technology may include: | computers data storage devices email facsimile machines internet, extranet and intranet photocopiers printers scanners software applications, such as databases and word applications. |
Asset information may relate to: | historical data insurance key personnel lines of responsibility maintenance schedules operating environment of organisation, including financial markets, competitors, core business activities, functions and stakeholders property management reports register of assets reports and relevant documentation residual life of assets. |
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