List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Plan repair or maintenance operation. | 1.1. | Repair or maintenance requirements are confirmed. |
| 1.2. | Site access and specific site requirements are identified and appropriate arrangements are made. |
| | 1.3. | Work order is prepared and contingencies are planned to ensure client and organisational requirements are met in an efficient and effective manner. |
| | 1.4. | Safety and security requirements are recognised and implemented. |
| | 1.5. | Communication channels and processes are established. |
2. | Coordinate repair or maintenance operation. | 2.1. | Repair or maintenance operation is monitored against work schedules to ensure completion within designated timeframes. |
| 2.2. | Factors affecting achievement of scheduled work are identified and required variations to schedules are negotiated and agreed. |
| | 2.3. | Established communication channels and processes are used to ensure accurate exchange of information throughout operation. |
| | 2.4. | Situations requiring specialist advice are identified and assistance is sought as required. |
3. | Check and record completed repair or maintenance operation. | 3.1. | Notification of completed repair or maintenance is received and checked against client and organisational requirements. |
| 3.2. | Inspection is arranged to confirm repair or maintenance is fully operational and meets performance specifications and industry standards. |
| | 3.3. | Faults, errors or omissions are verified and prompt remedial action is determined and arranged. |
| | 3.4. | Documentation of repair or maintenance is prepared using business equipment and technology. |
A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also plan and coordinate the following repair, maintenance and modification of properties and facilities:
an immediate routine repair to an item of common property
the longer-term maintenance of a shared facility
a major modification to a common use facility.
In doing the above, the person must:
inspect completed work against work order and ensure remedial action for faults, errors and omissions
monitor maintenance and repair work, ensuring effective communication exchange and identifying factors requiring variations to work schedules
apply knowledge of organisation’s practices, ethical standards and legislative requirements associated with planning and coordinating the repair, maintenance and modification of properties and facilities
plan maintenance and repair work ensuring:
client and tenant safety and security
resource requirements are according to budget parameters
respond appropriately to requests for maintenance and repair work and maintain adequate records and reports.
A person demonstrating competency in this unit must demonstrate knowledge of:
basic knowledge of property contracts and administrative requirements
building codes and Australian standards relating to the maintenance and repair of properties and facilities
building construction practice
building control legislation relating to the maintenance and repair of properties and facilities
common hazards to personal and public safety associated with particular types of maintenance work in buildings
common building defects
limitations of own work role, responsibilities and professional abilities
maintenance and service intervals and requirements for building facilities
organisational and professional procedures, ethical practices and business standards
points of contact with emergency service agencies
key requirements of federal, state or territory legislation and local government regulations relating to:
consumer protection
environmental issues
industrial relations
property sales, leasing and management
strata community management
work health and safety (WHS)
sources of information on maintaining and repairing property assets
WHS issues and requirements, including risks with maintenance and repair activities and risk control measures.
The following must be present and available to learners during assessment activities:
equipment:
computer system with internet, email and printing facilities
material:
project management software
physical conditions:
technical expertise and relevant contractors
buildings
specifications:
site plans and drawings
contract for provision of repair, service or modification works
relevant building regulations
relationship with team members and supervisor:
member of a work team in a property industry context.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.