List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Establish legislative and governance requirements of owners committee. | 1.1. | Legislative requirements governing establishment, appointment, operation and removal of owners committee are researched and identified. |
| 1.2. | Duties and good governance principles for committee are researched and identified. |
2. | Facilitate establishment of owners committee. | 2.1. | Support is provided to strata community to appoint and/or remove members of owners committee in line with legislative requirements. |
| 2.2. | Support is provided to strata community to implement procedures governing operation of committee. |
| 2.3. | Relationship between owners committee and strata manager is identified, documented in strata community management agreement, and communicated to strata community. |
| 2.4. | Procedures for delegating duties, powers and functions of owners committee are identified and resolved by strata community. |
| 2.5. | Appointment of owners committee is confirmed by strata community. |
| 2.6. | Roles and responsibilities of owners committee are identified, documented and communicated to committee members. |
3. | Support owners committee to manage strata communities. | 3.1. | Owners’ committee is supported in establishing procedures for overseeing the management and governance of the strata community in line with the strata community management agreement. |
| 3.2. | Fiduciary duties of owners committee is clarified and accepted by the committee. |
| 3.3. | Meeting and voting legislated obligations, as well as best practice protocols, are developed and documented with and for owners committee. |
| 3.4. | Support is provided to owners committee members to take management responsibility for the strata community and to assist each other in undertaking required roles and responsibilities. |
| | 3.5. | Owners’ committee is assisted on an ongoing basis to ensure that legal, administrative and maintenance requirements of the strata community are monitored and met. |
| | 3.6. | Owners’ committee is given support to identify and resolve problems associated with managing the strata community. |
| | 3.7. | Professional advice is sourced and communicated to owners committee to inform decision making as required. |
| | 3.8. | Owners’ committee is given support to create reporting to annual general meeting. |
| | 3.9. | Professional and ethical relationships, based on trust and open communication, are fostered between strata managers and owners committee. |
| | 3.10. | Communication and team building strategies are applied to develop commitment and cooperation between members of owners committee. |
A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also support one owners committee to manage a strata community, in which the work must involve:
establishing legislative requirements for the owners committee
facilitating the establishment of the committee
supporting the committee in administering the strata community.
A person demonstrating competency in this unit must demonstrate knowledge of:
legislative requirements governing the establishment and operation of owners committees
principles and techniques associated with:
delegation
effective communication
goal setting
group dynamics and processes
problem solving
planning
owners committee:
membership
roles and responsibilities.
The following must be present and available to learners during assessment activities:
equipment:
computer system with internet, email and printing facilities
physical conditions:
owners committee in a strata community
specifications:
organisational policies and procedures relating to services provided by strata managers
relevant codes, standards, legislation and regulations relating to managing strata communities
relationship with team members and supervisor:
member of a work team in a property industry context.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.