List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Determine project requirements. | 1.1. | Project brief is identified and analysed to determine project requirements. |
| 1.2. | Project objectives and timelines are negotiated and agreed in consultation with client. |
| 1.3. | Roles and responsibilities associated with project implementation are clearly defined and documented. |
| 1.4. | Quality assurance goals and strategies are established. |
| | 1.5. | Monitoring and reporting arrangements for project activities are established and documented. |
| | 1.6. | Risk management plan to identify, assess and control risks is developed and incorporated into project plan. |
| | 1.7. | Project plan is developed and reviewed to ensure it accurately reflects agreed terms and conditions. |
2. | Organise support processes. | 2.1. | Resource requirements are identified and organised according to project plan. |
| 2.2. | Targets and milestones are identified and linked to achievement of outcomes according to project plan. |
| 2.3. | Effective communication strategies to encourage regular and accurate communication flow and feedback are established. |
| 2.4. | Documentation and checklists associated with project plan implementation are prepared and disseminated. |
| | 2.5. | Contingencies are identified and activities planned to maximise quality outcomes. |
3. | Monitor project processes and outcomes. | 3.1. | Project progress is systematically monitored and variations to project plan are verified with client and adjusted accordingly. |
| 3.2. | Expenditure and resource usage are monitored and controlled to ensure objectives are achieved within specified parameters. |
| 3.3. | Coaching and mentoring assistance is provided to project team as required to overcome difficulties throughout implementation process. |
| 3.4. | Regular reports on project progress and outcomes are provided to client and project team to ensure adherence to project plan. |
| | 3.5. | Systems, records and reporting procedures are maintained. |
4. | Evaluate project outcomes. | 4.1. | Project processes and outcomes are evaluated. |
| 4.2. | Systematic review processes and established evaluation methods are identified and used to assess project processes and outcomes. |
| 4.3. | Evaluation results and recommendations are prepared and presented to management. |
| 4.4. | Relevant documentation is completed and processed. |
A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also plan, organise and monitor one project in the property industry.
In doing the above, the person must:
develop and implement feedback strategies to obtain information from relevant people on ways to improve relationships and delivery of client services
identify networking requirements through consultation with clients and colleagues
apply knowledge of organisation’s practices and ethical standards associated with maintaining positive business relationships and active professional networks
maintain up-to-date computer databases of relevant contacts and associated information
promote and participate in networks and provide support to network members
select appropriate methods and adapt communication styles when communicating with clients.
A person demonstrating competency in this unit must demonstrate knowledge of:
consultative processes used in property-related projects
contingency and risk analysis techniques
continuous improvement processes relating to managing projects
key project success factors and typical project pitfalls
limitations of own work role, responsibilities and professional abilities in relation to managing projects
organisational quality systems, such as:
issues relating to client satisfaction
recording systems
strategic planning processes
project management concepts and principles
project management systems and tools, such as:
critical path method
program evaluation and review technique (PERT)
processes for administering project contracts, including managing contract variations
systems and procedures for project planning and scheduling
type and scope of property-related project specified in the performance evidence
types of contingencies in property-related project.
The following must be present and available to learners during assessment activities:
equipment:
computer system with internet, email and printing facilities
material:
project management software
specifications:
project specifications
sources of information on project management
workplace policies and procedures on project management
supervisor:
member of a work team in a property industry context.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.