List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Identify professional, ethical and conduct standards. | 1.1. | Reliable sources of information are identified and accessed to ensure that personal knowledge of professional, ethical and conduct standards is current, comprehensive and relevant. |
| 1.2. | Productive professional relationships and networks are established and maintained to facilitate awareness of current issues relating to professional, ethical and conduct standards. |
| 1.3. | Applicable professional, ethical and conduct standards are identified and their relationship to work practices is established. |
2. | Apply professional, ethical and conduct standards. | 2.1. | Professional, ethical and conduct standards relevant to specific work assignments are identified. |
| 2.2. | Duties and obligations associated with complying with professional, ethical and conduct standards are examined and fulfilled. |
| 2.3. | Ethical, professional and conduct standards are applied in resolving work-related issues. |
| 2.4. | Ethical, professional and conduct standards and practice are promoted with clients and colleagues. |
| | 2.5. | Situations involving non-compliance with relevant professional, ethical and conduct standards are reported in line with organisational, industry and legislative requirements. |
3. | Evaluate own professional practice. | 3.1. | Own professional practice is monitored and reviewed against relevant professional, ethical and conduct standards. |
| 3.2. | Advice and feedback are sought on performance to improve ethical practice. |
| 3.3. | Professional development activities and networks are evaluated and accessed to address needs in relation to compliance with and knowledge of relevant professional, ethical and conduct standards. |
A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also meet the professional, ethical and conduct standards required to effectively manage strata communities.
In doing the above, the person must source information on relevant professional, ethical and conduct standards, apply this information to resolve four of the following different workplace issues, and provide a written evaluation on own performance in addressing each issue:
potential conflict of interest in business relations
potential conflict of interest in contract management
conflict between client requirements and industry standards
differences in expectations caused by cultural requirements
dilemmas caused by tensions between personal and professional standards of practice and values.
In doing the above, the person must also:
apply codes of ethics and conduct, and professional standards to practice
analyse practice and participate in professional development activities and networks to address identified needs
maintain knowledge of ethical and professional issues and requirements.
A person demonstrating competency in this unit must demonstrate knowledge of:
industry standards of professional behaviour and presentation relating to practice
networks relevant to own professional practice
professional techniques, strategies and responsibilities of strata managers
types and sources of professional resources
situations posing dilemmas and their implications for professional judgment and decisions
relevant professional codes of ethics and conduct.
The following must be present and available to learners during assessment activities:
equipment:
computer system with internet, email and printing facilities
physical conditions:
professional associations, networks and peer support activities
specifications:
relevant professional, ethical and conduct standards
workplace policies and procedures on professional, ethical and conduct standards, including procedures for dealing with non-compliance
supervisor:
member of a work team in a strata community management context.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.