List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Manage own work performance as a home sustainability assessor. | 1.1. | Personal qualities required for effective home sustainability assessment are identified and demonstrated. |
| 1.2. | Effective communication strategies are used to establish rapport with client, determine client needs, give accurate advice to client, and provide follow-up services. |
| | 1.3. | Own work responsibilities, priorities and accountabilities are met within required timeframes. |
| | 1.4. | Work performance is consistently maintained in different work locations and situations. |
| | 1.5. | Difficult workplace situations are identified, addressed safely and in a professional manner, and concluded positively. |
| | 1.6. | Personal presentation requirements are identified and met. |
| | 1.7. | Situations in which specialist advice is required are identified and sources of specialist advice on home sustainability practices and assessment are determined. |
2. | Set and meet own work priorities. | 2.1. | Competing demands for work time and priority action are assessed and organised to achieve personal, team and organisational work priorities. |
2.2. | Activities are managed effectively to accomplish personal, team and organisational goals and objectives. |
2.3. | Technology is used where appropriate to improve efficiency and effectiveness in managing work priorities and commitments. |
3. | Develop and maintain professional competence in providing home sustainability assessment services. | 3.1. | Own strengths and weaknesses are assessed against job requirements, industry competency standards, and other relevant benchmarks to determine own professional development priorities and required action. |
| 3.2. | Feedback on own performance is regularly sought from clients and others, and is used to improve professional competence. |
| 3.3. | Management skills relevant to work as a home sustainability assessor are identified and developed to enhance performance. |
| | 3.4. | Participation in professional networks and associations is used to enhance skills, knowledge and relationships. |
| | 3.5. | Opportunities for continuing professional development to maintain competence and develop skills and knowledge relating to home sustainability assessment are planned and implemented. |
4. | Model ethical practice relating to home sustainability assessors. | 4.1. | Ethical and conduct standards are identified and applied when providing services to clients. |
| 4.2. | Own liability for breach of contract and negligence is identified. |
| 4.3. | Own understanding of ethics and conduct standards is confirmed with relevant people to ensure compliance with codes of conduct, agreements with contracting agencies, and legislative requirements. |
| | 4.4. | Situations in which specialist advice is required are identified and sources of advice on matters relating to ethical practice are determined. |
5. | Meet industry accreditation requirements relating to home sustainability assessors. | 5.1. | Role and responsibility of accreditation bodies for home sustainability assessors are identified. |
| 5.2. | Accreditation requirements are identified, met and maintained. |
| 5.3. | Quality assurance processes of accreditation bodies for home sustainability assessors are identified and complied with. |
A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also safely and competently respond to five different home sustainability assessment matters that demonstrate the person’s capacity to:
demonstrate personal motivation and commitment to the work role
manage day-to-day responsibilities and conflicting demands as a home sustainability assessor in an efficient and cooperative manner
relate positively to clients, fellow workers and the management team
assess own strengths and weaknesses and plan and implement appropriate professional development
demonstrate ethical practice and compliance with the requirements of the appropriate industry accreditation body in conducting home sustainability assessments.
A person demonstrating competency in this unit must demonstrate knowledge of:
accreditation for home sustainability assessors:
accreditation requirements
accrediting bodies
code of practice
business technologies for improving efficiency and effectiveness in managing own work priorities and commitments
principles and techniques of:
performance measurement
professional development planning
personal goal setting
personal presentation
time management
work methods and practices that improve own work performance
professional development:
assessment of own professional development needs
professional network and associations relating to home sustainability
training relating to home sustainability and home sustainability assessment
relevant commonwealth, state or territory, and local government legislation and regulations relating to:
consumer protection and trade practices
employment and industrial relations
home sustainability assessment
privacy
work health and safety (WHS)
roles and functions of industry bodies relating to home sustainability assessment
sources of specialist advice relating to the provision of home sustainability assessment services.
The following must be present and available to learners during assessment activities:
equipment:
computer system with internet access and printer to identify sources of information relevant to managing own professional performance
materials:
ethical and conduct standards relating to the home sustainability assessment industry
workplace policies and procedures relating to the home sustainability assessment industry
relationships with team members and supervisor:
assessment activities are performed on an individual basis under general supervision.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.