Assessor Resource

CPPSPS3008
Work in the swimming pool and spa servicing industry

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency specifies the outcomes required to work effectively as a swimming pool and spa technician. It covers the basic entry-level functions that enable compliance with legislative requirements and industry and enterprise ethical standards and codes of conduct. It requires the ability to work independently, identify workplace risks, and be aware of the environmental regulations and employment arrangements that apply to swimming pool and spa technicians.

The unit supports the work of those engaged in servicing domestic, commercial and public swimming pools and spas. It applies to entry-level swimming pool and spa technicians.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Comply with legislative and regulatory requirements relating to swimming pool and spa servicing.

1.1.

Legislative and regulatory requirements are identified and applied.

1.2.

Own understanding of legislative requirements is confirmed with supervisor.

1.3.

Situations requiring specialist advice are identified and assistance is sought as required.

1.4.

Breaches or potential breaches of requirements are reported to supervisor.

2.

Comply with ethical practices and codes of conduct.

2.1.

Industry, business and association standards, codes of ethics, practice and/or conduct are identified and followed.

2.2.

Own understanding of ethical and conduct requirements is confirmed with supervisor.

2.3.

Situations requiring specialist advice are identified and assistance is sought as required.

3.

Identify work role and responsibilities.

3.1.

Own work role and responsibilities are identified and confirmed with supervisor.

3.2.

Work tasks are identified, scheduled and completed within designated timeframes.

3.3.

Feedback from clients and colleagues is sought relating to own competency and performance, and used to identify areas for improvement.

3.4.

Information regarding learning and professional development is recorded and maintained in line with enterprise requirements.

3.5.

Work completion documentation is prepared and securely maintained.

4.

Identify risks involved in working as a swimming pool and spa technician.

4.1.

Potential risks are identified and reported.

4.2.

Workplace policies and procedures for minimising risks are identified and applied.

4.3.

Information is routinely provided to clients on compliance of swimming pool or spa and environs with safety legislation.

4.4.

Limitations in identifying risks are identified and assistance is sought as required.

5.

Identify industry employment requirements.

5.1.

Industry employment requirements, including competency standards and other relevant benchmarks, are identified and used to establish own continuous professional development needs and priorities.

5.2.

Employee and employer rights and responsibilities, including remuneration and employment conditions, are accessed.

5.3.

Personal presentation standards are maintained.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also safely and competently respond to a routine workplace matter relating to each of the following aspects of work in the swimming pool and spa servicing industry:

comply with legislative requirements relating to swimming pool and spa servicing, and confirm own understanding and application

interpret and comply with regulatory, industry, business and enterprise ethical practices and codes of conduct and check own understanding and application of them with relevant persons

identify and report a range of potential risks associated with swimming pool and spa servicing; and apply workplace policies, procedures and strategies to minimise them

interpret and confirm own role and responsibilities

identify and access industry employment requirements, including compliance with enterprise requirements for personal presentation.

A person demonstrating competency in this unit must demonstrate knowledge of:

Australian Competition and Consumer Commission product safety guidelines for spas and pools

business policies and procedures relating to:

dealing with grievances

environmental protection

interpersonal conflict

work health and safety (WHS)

personal presentation

remuneration and employment conditions

workplace ethics

customer service principles

industry codes of practice and ethics, including Code of Ethics – Swimming Pool and Spa Association of Australia

legislative requirements relating to servicing swimming pools and spas outlined in:

Australian consumer law

WHS legislation

principles of effective communication

principles of effective teamwork

principles of risk assessment and mitigation

principles of time management.

The following must be present and available to learners during assessment activities:

equipment:

computer system with internet access and printer to access the material specified below

materials:

workplace policies and procedures specified in the knowledge evidence

workplace safety and risk identification procedures

legislation, Australian standards, Australian Competition and Consumer Commission product safety guidelines, and ethical and conduct standards relevant to the swimming pool and spa servicing industry.

Assessment activities are performed on an individual basis under general supervision.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Comply with legislative and regulatory requirements relating to swimming pool and spa servicing.

1.1.

Legislative and regulatory requirements are identified and applied.

1.2.

Own understanding of legislative requirements is confirmed with supervisor.

1.3.

Situations requiring specialist advice are identified and assistance is sought as required.

1.4.

Breaches or potential breaches of requirements are reported to supervisor.

2.

Comply with ethical practices and codes of conduct.

2.1.

Industry, business and association standards, codes of ethics, practice and/or conduct are identified and followed.

2.2.

Own understanding of ethical and conduct requirements is confirmed with supervisor.

2.3.

Situations requiring specialist advice are identified and assistance is sought as required.

3.

Identify work role and responsibilities.

3.1.

Own work role and responsibilities are identified and confirmed with supervisor.

3.2.

Work tasks are identified, scheduled and completed within designated timeframes.

3.3.

Feedback from clients and colleagues is sought relating to own competency and performance, and used to identify areas for improvement.

3.4.

Information regarding learning and professional development is recorded and maintained in line with enterprise requirements.

3.5.

Work completion documentation is prepared and securely maintained.

4.

Identify risks involved in working as a swimming pool and spa technician.

4.1.

Potential risks are identified and reported.

4.2.

Workplace policies and procedures for minimising risks are identified and applied.

4.3.

Information is routinely provided to clients on compliance of swimming pool or spa and environs with safety legislation.

4.4.

Limitations in identifying risks are identified and assistance is sought as required.

5.

Identify industry employment requirements.

5.1.

Industry employment requirements, including competency standards and other relevant benchmarks, are identified and used to establish own continuous professional development needs and priorities.

5.2.

Employee and employer rights and responsibilities, including remuneration and employment conditions, are accessed.

5.3.

Personal presentation standards are maintained.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Legislative and regulatory requirements must include:

Australian Competition and Consumer Commission product safety guidelines for spas and pools

Australian standards and associated handbooks:

AS 1926.1 Swimming pool safety – Safety barriers for swimming pools

AS 1926.2 Swimming pool safety – Location of safety barriers for swimming pools

AS 1926.3 Swimming pool safety – Water recirculation systems

AS 2610.2 Spa pools – Private spas

AS 2818 Guide to swimming pool safety

AS 3633 Private swimming pools – Water quality

AS 3634 Solar heating systems for swimming pools

AS 3979 Hydrotherapy pools

HB 241 Water Management for Public Swimming Pools and Spas

S8.1.12.0203 Safe Work Methods – Pool Chemicals – Safe handling

legislative requirements relating to servicing swimming pools and spas outlined in:

Australian consumer law

work health and safety legislation.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also safely and competently respond to a routine workplace matter relating to each of the following aspects of work in the swimming pool and spa servicing industry:

comply with legislative requirements relating to swimming pool and spa servicing, and confirm own understanding and application

interpret and comply with regulatory, industry, business and enterprise ethical practices and codes of conduct and check own understanding and application of them with relevant persons

identify and report a range of potential risks associated with swimming pool and spa servicing; and apply workplace policies, procedures and strategies to minimise them

interpret and confirm own role and responsibilities

identify and access industry employment requirements, including compliance with enterprise requirements for personal presentation.

A person demonstrating competency in this unit must demonstrate knowledge of:

Australian Competition and Consumer Commission product safety guidelines for spas and pools

business policies and procedures relating to:

dealing with grievances

environmental protection

interpersonal conflict

work health and safety (WHS)

personal presentation

remuneration and employment conditions

workplace ethics

customer service principles

industry codes of practice and ethics, including Code of Ethics – Swimming Pool and Spa Association of Australia

legislative requirements relating to servicing swimming pools and spas outlined in:

Australian consumer law

WHS legislation

principles of effective communication

principles of effective teamwork

principles of risk assessment and mitigation

principles of time management.

The following must be present and available to learners during assessment activities:

equipment:

computer system with internet access and printer to access the material specified below

materials:

workplace policies and procedures specified in the knowledge evidence

workplace safety and risk identification procedures

legislation, Australian standards, Australian Competition and Consumer Commission product safety guidelines, and ethical and conduct standards relevant to the swimming pool and spa servicing industry.

Assessment activities are performed on an individual basis under general supervision.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Legislative and regulatory requirements are identified and applied. 
Own understanding of legislative requirements is confirmed with supervisor. 
Situations requiring specialist advice are identified and assistance is sought as required. 
Breaches or potential breaches of requirements are reported to supervisor. 
Industry, business and association standards, codes of ethics, practice and/or conduct are identified and followed. 
Own understanding of ethical and conduct requirements is confirmed with supervisor. 
Situations requiring specialist advice are identified and assistance is sought as required. 
Own work role and responsibilities are identified and confirmed with supervisor. 
Work tasks are identified, scheduled and completed within designated timeframes. 
Feedback from clients and colleagues is sought relating to own competency and performance, and used to identify areas for improvement. 
Information regarding learning and professional development is recorded and maintained in line with enterprise requirements. 
Work completion documentation is prepared and securely maintained. 
Potential risks are identified and reported. 
Workplace policies and procedures for minimising risks are identified and applied. 
Information is routinely provided to clients on compliance of swimming pool or spa and environs with safety legislation. 
Limitations in identifying risks are identified and assistance is sought as required. 
Industry employment requirements, including competency standards and other relevant benchmarks, are identified and used to establish own continuous professional development needs and priorities. 
Employee and employer rights and responsibilities, including remuneration and employment conditions, are accessed. 
Personal presentation standards are maintained. 

Forms

Assessment Cover Sheet

CPPSPS3008 - Work in the swimming pool and spa servicing industry
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPSPS3008 - Work in the swimming pool and spa servicing industry

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: