Required skills: establishing agreement on rules of behaviour and attitude establishing agreement on purpose and rules of participation using group management techniques to influence group dynamics for positive outcomes challenging hostile, negative and unacceptable behaviours and attitudes tackling barriers, including those arising from involuntary participation modelling honesty, respect, frankness and clear communication applying information from checking individuals' details proving information about the boundaries of confidentiality acknowledging the expressed feelings of participants reading accurately and responding suitably to the body language of participants clarifying boundaries of self-disclosure acknowledging effects of disclosure and responding in a supportive and constructive way using self-disclosure in a timely and controlled way to encourage further trust and increase awareness in participants using questions that facilitate the emergence of underlying thoughts, emotions and experiences using culturally sensitive responses providing experiences and opportunities for participants to explore underlying feelings and emotions making use of silence to encourage participants to experience the effects of their feelings exploring and acknowledging fears and concerns expressed by participants promoting group interactions that support the safe exploration of thoughts, feelings and past experiences focusing on participants' choices and responsibility using motivational techniques and strategies assessing commitment and reality and challenging inconsistencies giving frank and honest expression of thoughts and feelings identifying contradictions and gaps in congruency getting agreement on clear and concrete goals to change offending behaviour getting agreement on the contradictions moving participants towards rational analysis of experiences and behaviour maintaining focus on change maintaining individual responsibility, choice and control identifying and challenging barriers to change encouraging honest and realistic self-reflection and analysis.
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