Assessor Resource

CSCOFM008
Supervise offenders

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills required to monitor the security, behaviour, needs and concerns of offenders. It also outlines the skills required to supervise offenders with special needs.

This unit applies to those monitoring the behaviour of offenders in a custodial or community environment. Working as part of a coordinated team is integral to this role.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interaction with offenders and liaison with support personnel.

Those undertaking this unit work with moderate support in roles involving routine tasks with a number of familiar steps.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Monitor security and behaviour

1.1 Maintain contact with offenders to observe and monitor their behaviour, responses and environment.

1.2 Identify potential problems, conflict or stress present in offender behaviour, responses and environment.

1.3 Act on breaches or risks to security, safety, health and hygiene promptly.

1.4 Respond to potential risks and implement intervention strategies according to guidelines, priorities and degree of urgency.

1.5 Report changes to requirements and routine promptly and give information about the changes to relevant people according to the degree of risk.

2. Monitor needs and concerns

2.1 Use active communication on an ongoing basis to gain information that will assist in identifying offender’s needs, problems and concerns.

2.2 Respond to expressions of needs and concerns to promote confidence and trust and a positive approach to addressing concerns.

2.3 Identify and assess changes in the mood and behaviour of offender for their impact on the welfare, safety and security of the offender and the environment.

2.4 Analyse offender information for security, safety and welfare implications.

2.5 Assess security, safety and welfare information, report promptly to the authorised people and take appropriate action.

2.6 Create ongoing opportunities for the offender to express concerns and problems while providing appropriate support.

2.7 Report information about offender’s needs, concerns and behaviour to appropriate specialists and seek support or make referrals according to protocol and agreed practice.

3. Supervise offenders with special needs

3.1 Adapt communication with offender to reflect and respect different cultural values, practices and communication levels.

3.2 Monitor personal values and beliefs for potential conflict or difficulties in being objective and professional.

3.3 Encourage colleagues and offenders to respect diversity.

3.4 Demonstrate actions consistent with organisation’s antidiscrimination policies and procedures.

3.5 Seek support from suitable advisers and agencies when required and requested.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

adapting communication techniques in recognition of special needs

seeking advice from specialists

prioritising actions in response to risk

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to supervision of offenders

code of conduct

duty of care

range of services and programs provided by the justice system and the organisation

communication techniques

support advisors, specialists and agencies

dynamic security techniques

Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.

Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual supervising offenders effectively as part of a coordinated team, including coping with difficulties, irregularities and changes to routine.

This unit has been identified by industry as suitable for holistic assessment with:

CSCORG002 Communicate effectively

CSCOFM003 Maintain the health, safety and welfare of offenders

Refer to advice in the CSC Assessment Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Monitor security and behaviour

1.1 Maintain contact with offenders to observe and monitor their behaviour, responses and environment.

1.2 Identify potential problems, conflict or stress present in offender behaviour, responses and environment.

1.3 Act on breaches or risks to security, safety, health and hygiene promptly.

1.4 Respond to potential risks and implement intervention strategies according to guidelines, priorities and degree of urgency.

1.5 Report changes to requirements and routine promptly and give information about the changes to relevant people according to the degree of risk.

2. Monitor needs and concerns

2.1 Use active communication on an ongoing basis to gain information that will assist in identifying offender’s needs, problems and concerns.

2.2 Respond to expressions of needs and concerns to promote confidence and trust and a positive approach to addressing concerns.

2.3 Identify and assess changes in the mood and behaviour of offender for their impact on the welfare, safety and security of the offender and the environment.

2.4 Analyse offender information for security, safety and welfare implications.

2.5 Assess security, safety and welfare information, report promptly to the authorised people and take appropriate action.

2.6 Create ongoing opportunities for the offender to express concerns and problems while providing appropriate support.

2.7 Report information about offender’s needs, concerns and behaviour to appropriate specialists and seek support or make referrals according to protocol and agreed practice.

3. Supervise offenders with special needs

3.1 Adapt communication with offender to reflect and respect different cultural values, practices and communication levels.

3.2 Monitor personal values and beliefs for potential conflict or difficulties in being objective and professional.

3.3 Encourage colleagues and offenders to respect diversity.

3.4 Demonstrate actions consistent with organisation’s antidiscrimination policies and procedures.

3.5 Seek support from suitable advisers and agencies when required and requested.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

adapting communication techniques in recognition of special needs

seeking advice from specialists

prioritising actions in response to risk

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to supervision of offenders

code of conduct

duty of care

range of services and programs provided by the justice system and the organisation

communication techniques

support advisors, specialists and agencies

dynamic security techniques

Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.

Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual supervising offenders effectively as part of a coordinated team, including coping with difficulties, irregularities and changes to routine.

This unit has been identified by industry as suitable for holistic assessment with:

CSCORG002 Communicate effectively

CSCOFM003 Maintain the health, safety and welfare of offenders

Refer to advice in the CSC Assessment Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Maintain contact with offenders to observe and monitor their behaviour, responses and environment. 
Identify potential problems, conflict or stress present in offender behaviour, responses and environment. 
Act on breaches or risks to security, safety, health and hygiene promptly. 
Respond to potential risks and implement intervention strategies according to guidelines, priorities and degree of urgency. 
Report changes to requirements and routine promptly and give information about the changes to relevant people according to the degree of risk. 
Use active communication on an ongoing basis to gain information that will assist in identifying offender’s needs, problems and concerns. 
Respond to expressions of needs and concerns to promote confidence and trust and a positive approach to addressing concerns. 
Identify and assess changes in the mood and behaviour of offender for their impact on the welfare, safety and security of the offender and the environment. 
Analyse offender information for security, safety and welfare implications. 
Assess security, safety and welfare information, report promptly to the authorised people and take appropriate action. 
Create ongoing opportunities for the offender to express concerns and problems while providing appropriate support. 
Report information about offender’s needs, concerns and behaviour to appropriate specialists and seek support or make referrals according to protocol and agreed practice. 
Adapt communication with offender to reflect and respect different cultural values, practices and communication levels. 
Monitor personal values and beliefs for potential conflict or difficulties in being objective and professional. 
Encourage colleagues and offenders to respect diversity. 
Demonstrate actions consistent with organisation’s antidiscrimination policies and procedures. 
Seek support from suitable advisers and agencies when required and requested. 
Maintain contact with offenders to observe and monitor their behaviour, responses and environment. 
Identify potential problems, conflict or stress present in offender behaviour, responses and environment. 
Act on breaches or risks to security, safety, health and hygiene promptly. 
Respond to potential risks and implement intervention strategies according to guidelines, priorities and degree of urgency. 
Report changes to requirements and routine promptly and give information about the changes to relevant people according to the degree of risk. 
Use active communication on an ongoing basis to gain information that will assist in identifying offender’s needs, problems and concerns. 
Respond to expressions of needs and concerns to promote confidence and trust and a positive approach to addressing concerns. 
Identify and assess changes in the mood and behaviour of offender for their impact on the welfare, safety and security of the offender and the environment. 
Analyse offender information for security, safety and welfare implications. 
Assess security, safety and welfare information, report promptly to the authorised people and take appropriate action. 
Create ongoing opportunities for the offender to express concerns and problems while providing appropriate support. 
Report information about offender’s needs, concerns and behaviour to appropriate specialists and seek support or make referrals according to protocol and agreed practice. 
Adapt communication with offender to reflect and respect different cultural values, practices and communication levels. 
Monitor personal values and beliefs for potential conflict or difficulties in being objective and professional. 
Encourage colleagues and offenders to respect diversity. 
Demonstrate actions consistent with organisation’s antidiscrimination policies and procedures. 
Seek support from suitable advisers and agencies when required and requested. 

Forms

Assessment Cover Sheet

CSCOFM008 - Supervise offenders
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CSCOFM008 - Supervise offenders

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: