Assessor Resource

CSCOFM013
Provide responsible care to people with a mental health problem and/or condition

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills required to communicate effectively with people who have mental health problems/conditions.

This unit applies to those working in a custodial or community correctional services context who are responsible for the supervision of people with a mental health problem and/or condition. With contextualisation this unit may apply to those working in other environments.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interaction with offenders and use of support services.

Those undertaking this unit work independently using support from mostly familiar resources. The role involves routine tasks with a number of familiar and less familiar steps.

No licensing, legislative or certification requirements apply to unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Maintain knowledge of mental health

1.1 Use organisational resources to maintain current knowledge of common mental health conditions.

1.2 Recognise symptoms of mental health conditions.

2. Communicate effectively with people who have mental health problems/ conditions

2.1 Listen and respond appropriately to people in a non-judgemental manner.

2.2 Communicate and build rapport with people with mental health problems/conditions.

2.3 Use interpersonal skills while working with people experiencing mental health conditions.

2.4 Manage behaviours associated with mental health conditions in consultation with appropriate professionals.

2.5 Assist people with mental health conditions.

3. Monitor and refer people with mental health problems/ conditions

3.1 Establish and maintain networks with internal and external mental health service providers.

3.2 Monitor and report behavioural changes of people with mental health conditions.

3.3 Refer people with mental health conditions to appropriate services.

3.4 Maintain support of people with mental health conditions.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

understanding of relevant information to the wellbeing and welfare of people with mental health issues

providing clear, accurate and appropriate observations in relation to the behaviours of people affected by mental health conditions

establishing and maintaining supportive and professional relationships with people with mental health issues

supporting people to self-efficacy in relation to their mental health conditions

providing supervision and management of people based on assessed risk

adapting responses to a variety of special needs

responding to a range of different emergencies

consulting with senior staff and appropriate personnel

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

policy, regulatory, legislative and legal requirements

code of conduct

duty of care

rights of offenders

common mental health conditions

relationship between mental health conditions and:

substance abuse (comorbidity)

cognitive impairment

refugee status

trauma, torture, neglect and abuse, etc.

symptoms and signs of common mental health issues and associated behaviours

relationship between mental health issues and offending behaviour

common reasons for resistance to medication and management plans

cultural practices that may impact on mental health assessment and/or treatment

organisation's procedures and policies related to reporting risks, behaviours and incidents involving offenders, including:

organisation’s reporting processes

organisation’s offender information sharing system

protective supervision and surveillance of people at risk of harm including:

suicide and self-harm prevention strategy

early intervention

relevant support programs within organisation

current issues facing people with mental health problems/conditions and existing services to address their needs and rights

This unit contains a wide range of variables to reflect the diverse nature of supervision of offenders with mental health conditions or problems. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.

Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for supervising offenders as part of a coordinated team, including coping with difficulties, irregularities and changes to routine.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Maintain knowledge of mental health

1.1 Use organisational resources to maintain current knowledge of common mental health conditions.

1.2 Recognise symptoms of mental health conditions.

2. Communicate effectively with people who have mental health problems/ conditions

2.1 Listen and respond appropriately to people in a non-judgemental manner.

2.2 Communicate and build rapport with people with mental health problems/conditions.

2.3 Use interpersonal skills while working with people experiencing mental health conditions.

2.4 Manage behaviours associated with mental health conditions in consultation with appropriate professionals.

2.5 Assist people with mental health conditions.

3. Monitor and refer people with mental health problems/ conditions

3.1 Establish and maintain networks with internal and external mental health service providers.

3.2 Monitor and report behavioural changes of people with mental health conditions.

3.3 Refer people with mental health conditions to appropriate services.

3.4 Maintain support of people with mental health conditions.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

understanding of relevant information to the wellbeing and welfare of people with mental health issues

providing clear, accurate and appropriate observations in relation to the behaviours of people affected by mental health conditions

establishing and maintaining supportive and professional relationships with people with mental health issues

supporting people to self-efficacy in relation to their mental health conditions

providing supervision and management of people based on assessed risk

adapting responses to a variety of special needs

responding to a range of different emergencies

consulting with senior staff and appropriate personnel

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

policy, regulatory, legislative and legal requirements

code of conduct

duty of care

rights of offenders

common mental health conditions

relationship between mental health conditions and:

substance abuse (comorbidity)

cognitive impairment

refugee status

trauma, torture, neglect and abuse, etc.

symptoms and signs of common mental health issues and associated behaviours

relationship between mental health issues and offending behaviour

common reasons for resistance to medication and management plans

cultural practices that may impact on mental health assessment and/or treatment

organisation's procedures and policies related to reporting risks, behaviours and incidents involving offenders, including:

organisation’s reporting processes

organisation’s offender information sharing system

protective supervision and surveillance of people at risk of harm including:

suicide and self-harm prevention strategy

early intervention

relevant support programs within organisation

current issues facing people with mental health problems/conditions and existing services to address their needs and rights

This unit contains a wide range of variables to reflect the diverse nature of supervision of offenders with mental health conditions or problems. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.

Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for supervising offenders as part of a coordinated team, including coping with difficulties, irregularities and changes to routine.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Use organisational resources to maintain current knowledge of common mental health conditions. 
Recognise symptoms of mental health conditions. 
Listen and respond appropriately to people in a non-judgemental manner. 
Communicate and build rapport with people with mental health problems/conditions. 
Use interpersonal skills while working with people experiencing mental health conditions. 
Manage behaviours associated with mental health conditions in consultation with appropriate professionals. 
Assist people with mental health conditions. 
Establish and maintain networks with internal and external mental health service providers. 
Monitor and report behavioural changes of people with mental health conditions. 
Refer people with mental health conditions to appropriate services. 
Maintain support of people with mental health conditions. 
Use organisational resources to maintain current knowledge of common mental health conditions. 
Recognise symptoms of mental health conditions. 
Listen and respond appropriately to people in a non-judgemental manner. 
Communicate and build rapport with people with mental health problems/conditions. 
Use interpersonal skills while working with people experiencing mental health conditions. 
Manage behaviours associated with mental health conditions in consultation with appropriate professionals. 
Assist people with mental health conditions. 
Establish and maintain networks with internal and external mental health service providers. 
Monitor and report behavioural changes of people with mental health conditions. 
Refer people with mental health conditions to appropriate services. 
Maintain support of people with mental health conditions. 

Forms

Assessment Cover Sheet

CSCOFM013 - Provide responsible care to people with a mental health problem and/or condition
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CSCOFM013 - Provide responsible care to people with a mental health problem and/or condition

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: