Assessor Resource
CSCOFM404A
Provide guidance and counsel
Assessment tool
Version 1.0
Issue Date: April 2024
Customisation will be required to accommodate the different work sites and defined work role contexts in which this unit will be applied.
This unit of competency describes the outcomes required to promote positive choices and behaviour change and to deal effectively with conflict, anxiety and uncooperative behaviour.
The unit has been designed to relate to the guidance and counsel provided to offenders as part of case management, service and support provision for offenders, clients and also team members and where the candidate has responsibility for the supervision and performance management of other staff or others.
This unit replaces and is equivalent to CSCOFM016A Provide guidance and counsel.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)