Assessor Resource

CSCOFM502A
Plan and review services to offenders

Assessment tool

Version 1.0
Issue Date: April 2024


Customisation will be required to accommodate the different work sites and defined work role contexts in which this unit will be applied.

This unit of competency describes the outcomes required to ensure the effective assessment of individual needs, plan service delivery to meet a range of needs, and monitor and review progress within the organisation's mandate and statutory responsibilities.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of employability skills as they relate to this unit

ability to plan and provide services for offenders or clients in a range of (two or more) contexts or occasions, over time.

Context of and specific resources for assessment

This unit contains a wide range of variables to reflect the diverse nature of offender management and the different services provided in and for correctional services. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual involved in planning and reviewing services to offenders as part of a coordinated team, including coping with difficulties, irregularities and changes to routine

copies of legislation, policies, procedures and guidelines relating to planning and reviewing services to offenders

access to appropriate learning and assessment support when required.

Method of assessment

The following assessment methods are suggested:

observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations

written and/or oral questioning to assess knowledge and understanding

completion of workplace documents and reports produced as part of routine work activities

third-party reports from experienced practitioners

completion of performance feedback from supervisors and colleagues.

Guidance information for assessment

Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

using effective group strategies for teamwork

using a range of communication strategies for teamwork, feedback and counselling

applying accuracy and consistency in assessment of needs

planning different services and evaluating effectiveness.

Required knowledge:

government, departmental and organisational service policy and criteria related to objectives and outcomes, strategic management plans, performance management and program design

government, departmental and organisational information system, documents, records and processing

relevant government, departmental and organisational policies and procedures, such as strategic plans

occupational health and safety policy and procedures

department or organisation's philosophy

organisation's roles, responsibilities, accountability and duties

cultural factors and awareness relevant to the organisation's clients, case or offender profiles and community

identification and analysis of equity and discriminatory factors

legal and statutory requirements of relevant legislation

government and departmental objectives, policy and required outcomes for offenders and organisational management

communication strategies including feedback, negotiation, counselling and reporting

community services and a comprehensive range of agencies providing services to offenders and their families

risk and conflict management

social and community analysis relevant to offender profiles and criminogenic behaviour

consulting and networking with allied services in the government, public, community and corporate sectors.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Services for offenders will be governed by:

type of institution and degree of custody and security

service contracts

organisational philosophy, policies and objectives

offender profile

location, layout and construction or design

available accommodation

facilities

manual or electronic record system

type of equipment available

size and composition of work team

case management requirements

supervision and management structures

specialist agencies

departmental policy and philosophy.

Services for offenders should include a range of:

those provided by and outside the organisation

those determined by government policy and changes in policy

specialist

health, physical, psychiatric and mental

counselling or welfare, and support for behaviour change

skills, education and training

community support

family support

financial

legal

cultural

spiritual

information and advice

recreation, fitness, interests, hobbies and personal development

accommodation

extensions to existing provision.

Services for offenders should be developed in conjunction with:

statutory, legislative and legal factors determining organisation's mandate and objectives, including factors governing:

provision of services

protection

non-discrimination

compliance with orders

departmental or organisational policy, including code of conduct or practice, organisation standards, philosophy or mission, contracted service requirements, negotiated service and employment agreements

organisational or service policy, practice and procedures

professional standards, code of conduct and duty of care

budgetary, financial and accounting.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Plan, monitor and review assessment procedures to ensure that the general and special needs of offenders are clearly and accurately identified and reported. 
Ensure information exchanged between team members about the needs and services for offenders is clear, accurate, comprehensive and consistent with organisational objectives and policy. 
Negotiate and manage resources suitable for meeting the general and special needs of offenders and correctional services. 
Recruit specialist support and resources through active networking with agencies and specialists. 
Assess the implications of offenders' needs and the impact of the correctional environment on them, giving consideration to any related reported findings and take these into account when determining strategies, action and follow-up. 
Ensure that records are maintained accurately, comprehensively and according to policy and requirements. 
Identify the need for service development and confirm this with research, recommendations, strategic plans and consultation with staff and management. 
Investigate available resources and develop strategies to acquire additional, adequate and relevant resources according to the organisation's objectives and priorities. 
Consult a range of internal and external agencies to ensure that the organisation's interests are reflected in the planned design and delivery of the service. 
Identify tasks required to implement the plan, analyse these for skill and resource requirements and delegate to suitably skilled and experienced staff. 
Ensure that service reports, records and outcome details are documented and reported according to organisational and service practice. 
Ensure the design and objectives of the services comply with all statutory and legislative requirements and accountability. 
Establish effective and constructive relationships and maintain contact with key people involved in the planning and delivery of services and addressing the interests of offenders. 
Analyse routine reports and any changes to organisational policies or strategies and authorise necessary adjustments to services. 
Ensure that the costs and outcomes of the service are regularly monitored against agreed plan, resources and objectives. 
Ensure that feedback from service and organisational clients and key people is actively sought at regular intervals and used to inform the redesign of the service. 
Examine proposed changes and assess these through consultation with key people and data, and implement changes where determined. 
Information on relevant aspects of the service is recorded and reported accurately and comprehensively. 

Forms

Assessment Cover Sheet

CSCOFM502A - Plan and review services to offenders
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CSCOFM502A - Plan and review services to offenders

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: