Assessor Resource

CSCSAS501A
Plan responses to incidents that jeopardise safety and security

Assessment tool

Version 1.0
Issue Date: April 2024


The language used in this unit implies an institutional setting. Adaptation of the language will be necessary to reflect the practices of non-institutional settings and work sites. Customisation should occur through the introduction of specific organisation security equipment, functions and procedures.

This unit of competency describes the outcomes required to perform complex negotiations in critical incidents and develop strategic responses to resolve threatening incidents.

The unit has been designed for significant contextualisation to allow for a wide range of industry environments and work roles and responsibilities, including those in which this function is part of a generic operational role and those in which this is a specialist service function.

This unit replaces and is equivalent to CSCSAS021A Plan responses to incidents which jeopardize safety and security.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable

Co-Requisites

Not applicable

Employability Skills

The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying employability skills requirements.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of employability skills as they relate to this unit

ability to plan emergency responses to incidents that jeopardise safety and security in a range of (two or more) contexts or occasions, over time.

Context of and specific resources for assessment

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for planning effective processes for emergency responses to incidents that jeopardise safety and security as part of a coordinated team, including coping with difficulties, irregularities and changes to routine

copies of legislation, policies, procedures and guidelines relating to planning responses to incidents that jeopardise safety and security

access to appropriate learning and assessment support when required.

Method of assessment

The following assessment methods are suggested:

observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations

written and/or oral questioning to assess knowledge and understanding

completion of workplace documents and reports produced as part of routine work activities

third-party reports from experienced practitioners

completion of performance feedback from supervisors and colleagues.

Guidance information for assessment

Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

research and consultation necessary to evaluate systems and strategic approaches to the management of high-risk contingencies

accurate and safe use of all emergency equipment and technologies

researching and analysing developments in security systems and practices

managing effective outcomes using strategic planning, team leadership and situational analysis

managing and coordinating a complex team of operational and specialist staff.

Required knowledge:

organisation's policies, guidelines and procedures related to control and surveillance, safety and preventing and responding to incidents and breaches of orders covered in the range of variables

organisational management and accountability systems

teamwork principles and strategies

organisational culture and values and impact on behaviour and response

principles of force and reaction to force

principles of effective communication

specific statutory requirements related to the range of variables and the work role

organisation's reporting procedures and practices including environmental and sustainability practices

guidelines for use of equipment and technology

duty of care and humane treatment

code of conduct

operation of emergency and response equipment

management principles, including:

situational analysis

leadership and teamwork

delegation

complex communication

negotiation

strategic language

using consultation and professional networks.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Support services will include those managed within the organisation and those provided by other agencies and services, including:

emergency services

police

special tactical response team

fire

health and medical

mediators

negotiators

occupational health and safety team

incident debriefing.

Responses to minimise risks will include:

strategic negotiation

separation and isolation

communication

use of security system

defusing strategies

use of force

restraint

crowd control

counselling

intervention

use and intervention of specialists and experts, including specialist negotiators and mediators.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Gather information on the incident from a range of sources. 
Analyse all aspects of incident to determine degree of hazard, priorities, optional outcomes and appropriate strategies. 
Determine immediate and long-term objectives and assess these against resources and priorities. 
Apply a range of communication techniques to make and maintain contact with key people. 
Provide clear and factual information to enable an honest and realistic assessment of the interests of key people and their positions. 
Develop clear options for resolving the conflict, determine their likely consequences, and analyse the associated benefits and risks. 
Confirm areas of agreement and re-assess points of disagreement to establish a common positive position. 
Assess the need for support services in terms of the situational analysis and determined strategies and priorities. 
Negotiate resources of support services according to established procedures, protocols and availability. 
Provide information on strategies to support services and establish communication protocols and channels. 
Delegate roles and responsibilities according to expertise and resources. 
Assess incident for degree of risk and determine response to reduce and remove the impact of the incident, minimise risk, preserve the safety and security of all involved and restore order. 
Take action to prevent the escalation of incident that is appropriate to the circumstances and agreed procedures. 
Ensure that responses and emergency action give priority to the protection of individuals from harm. 
Anticipate individual responses to action and stress, evaluate reactions and allocate support at the level required to minimise risks. 
Ensure that guidelines for force used for the restoration of control and the maintenance of security result in humane and least-restrictive responses. 
Provide accurate and clear reports to the appropriate authority promptly. 
Undertake review, evaluation and analysis of incident and organisational response to it, and report recommendations to the appropriate authority promptly and accurately. 
Allocate roles and responsibilities taking into account the skills and contribution of team members. 
Provide clear, accurate and relevant information, guidance and support to meet individual needs. 
Make positive use of conflict to enhance individual growth and relationships. 
Provide immediate feedback on performance in a constructive and developmental way. 
Actively encourage team members to provide ideas and feedback. 
Take directions and action that maintain safety and protection of team members at all times. 

Forms

Assessment Cover Sheet

CSCSAS501A - Plan responses to incidents that jeopardise safety and security
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CSCSAS501A - Plan responses to incidents that jeopardise safety and security

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: