Assessor Resource

FPPPRS210A
Identify and rectify problems in the workplace

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to operators who identify and rectify workplace problems in the pulp and paper industry. This work typically involves complex integrated equipment and continuous operations

This unit generally applies to those who:

identify and describe the problem and its effects

analyse the problem and determine priority of causes

apply possible solutions, and

document and report problems and solutions

to meet safety, quality and productivity requirements

It does not include solving systemic problems in the workplace

This unit describes the outcomes required to identify and rectify workplace problems in the pulp and paper industry within limits of responsibility

General legislation, regulatory, licensing and certification requirements applicable to this unit are detailed in the range statement

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable


Employability Skills

This unit contains employability skills




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence should be relevant to the work. It should satisfy the requirements of the elements and performance criteria and include consideration of:

the required knowledge and skills tailored to the needs of the specific workplace

applicable OHS regulations, environmental and safe working requirements/practices, SOP and housekeeping requirements

applicable aspects of the range statement

practical workplace demonstration of skills in identifying and rectifying problems in the workplace

Context of and specific resources for assessment

A workplace assessment must be used to assess:

the application of required knowledge on the job

the application of skills on the job, over time and under a range of typical conditions that may be experienced in identifying and rectifying problems in the workplace

Access to the full range of equipment involved in integrated continuous manufacturing in a pulp or paper mill is required

Method of assessment

A combination of assessment methods should be used. The following examples are appropriate for this unit:

observation of applied skills and knowledge on the job

workplace demonstrations via a mock-up or simulation that replicate part/s of the job

answers to written or verbal questions about specific skills and knowledge

third-party reports from relevant and skilled personnel

written evidence e.g. log sheet entries, checklist entries, test results

Assessment processes and techniques must be culturally appropriate and in keeping with the language and literacy capacity of the learner and the work being performed. This includes conducting an assessment in a manner that allows thoughts to be conveyed verbally so that the learner can both understand and be understood by the assessor (e.g. use plain English and terminology used on the job)

A holistic assessment with other units relevant to the pulp and paper industry, mill and job role is recommended

Additional information on approaches to assessment for the pulp and paper industry is provided in the Assessment Guidelines for this Training Package


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the skills and knowledge required for this unit.

Required skills

Identifies, accesses and interprets relevant historical and operational data and information

Uses required forms of communication in identifying and rectifying problems in the workplace

Reads and interprets required documentation, procedures and reports

Accesses, navigates and enters computer-based information

Identifies and actions systems, quality and equipment faults within level of responsibility

Identifies causes and effects of faults and corrective action on associated processes

Takes timely corrective action to maximise safety, quality and productivity

Undertakes necessary calculations to aid troubleshooting, as required

Uses troubleshooting guides and diagnostic procedures

Interprets instruments, gauges and data recording equipment

Maintains situational awareness in the work area

Takes samples, conducts tests and interprets results if required

Analyses and uses sensory information to adjust process to maximise safety, quality and productivity

Uses electronic and other control systems to control equipment and processes as required

Required knowledge

Procedures, regulations and legislative requirements relevant to pulp and paper operations including OHS, environmental including relevant sustainability requirements/practices, SOP, isolation procedures, safe working requirements, risks and hazard identification and housekeeping

Relevant forms of communication

Working knowledge of system, processes and associated services sufficient for problem solving within level of responsibility, and may include:

plant layout

theory of operation

causes and effects of adjustments made to equipment and processes

relationships between system, processes and associated services

effects of process variables on production and quality

Sampling and testing process for plant and system operations, and process monitoring - purpose, standards and procedures as per site agreements

Plant operation and control mechanisms, within level of responsibility

Sensory information that indicates a deviation from standard operating parameters, within level of responsibility

Sufficient knowledge of electronic and other control systems, operation and application to make appropriate adjustments that control pulp and paper operations, within level of responsibility

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Type and extent of the problem may include:

quality or equipment problem

position/location of defect or problem

continuous or intermittent

deterioration

how long it has been occurring

when/who first observed the problem

paper quality

Resources may include:

personnel

equipment

production process

materials or supplies

trouble shooting guides

Machinery performance may include:

significant, moderate, minor or no equipment damage

short or prolonged machine shut

quality outside acceptable parameters

quality compromises

substantial, moderate or minor increases in waste

significant, moderate or minor productivity losses

Chances may include:

almost certain

likely

possible

unlikely

rare

Operations may include:

coating systems

handling and preparing primary resources

steam generation

electrical power generation

handling and preparing waste paper for pulp production

waste paper operations

pulping operations

chemical recovery operations

finishing and converting

stock preparation operations

wet end operations

dry end operations

water services

Equipment may include:

communication equipment and 2-way radios

computer systems

electronic screens and alarms

process control systems

analogue and digital instruments

fully automated, semi-automated, manually operated plant and equipment appropriate to plant operations and systems

Electronic control systems may include:

Digital Control Systems (DCS)

touch screens

robotics

Legislation, regulatory, licensing and certification requirements may include:

OHS and environmental requirements (local, state and commonwealth)

statutory requirements (local, state and commonwealth)

operator licences and endorsements

Documentation, procedures and reports may include:

SOP

quality procedures

environmental sustainability requirements/practices

plant manufacturing operating manuals

oil or chemical spills and disposal guidelines

plant isolation documentation

safe work documentation (e.g. plant clearance, job safety analysis, permit systems)

Material Safety Data Sheets (MSDS)

furnish sheets

tally sheets

process and instrument diagrams

process improvement systems

planning documents

small group presentations

minutes of meeting

Actions may include:

process adjustments

reporting to authorised person

rectifying problem within level of responsibility

Sampling and testing may include:

stock consistency

stock colour

stock brightness

water quality

waste paper quality

visual assessments

stickies

Communications may include

interaction with:

internal/external customers and suppliers

team members

maintenance services

operational management

Situational awareness may include

awareness of:

traffic

pedestrians

location of equipment

product

hazards

obstruction

unexpected movement

Forms of communications may include:

written e.g. log books, emails, incident and other reports, run sheets, data entry

reading and interpreting documentation e.g. SOP, manuals, checklists, drawings

verbal e.g. radio skills, telephone, face to face, handover

non-verbal e.g. hand signals, alarms

signage e.g. safety access

Sensory information may include:

visual

sound

feel

touch

smell

vibration

temperature

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Problem and its effects is identified and described within Occupational Health and Safety (OHS) regulations, environmental and safe working requirements/practices, Standard Operating Procedures (SOP), and housekeeping requirements 
Problem is clearly described 
Effect of the problem on personal safety, equipment safety, quality and productivity is identified 
Mill procedures are instituted where personal safety is identified 
Problem is analysed and priority of causes is determined within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements 
Possible causes are identified 
Impact of the problem on machinery performance is determined 
Likelihood of each possible cause occurring is considered 
Ability to do a quick check on each cause is determined 
Possible causes for investigation are prioritised 
Analysis and determination of possible causes is completed in a timely manner 
Possible solutions are applied within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements 
Quick checks are conducted if possible 
Possible solutions are applied 
Outcome is reviewed 
Next possible solution is actioned in prioritised order 
Completion of documentation and reporting within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements 
Problem and the solution is documented as required 
Problem and solution is reported to relevant personal as required 

Forms

Assessment Cover Sheet

FPPPRS210A - Identify and rectify problems in the workplace
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

FPPPRS210A - Identify and rectify problems in the workplace

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: