The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence should be relevant to the work. It should satisfy the requirements of the elements and performance criteria and include consideration of:

the required knowledge and skills tailored to the needs of the specific workplace

applicable OHS regulations, environmental and safe working requirements/practices, SOP and housekeeping requirements

applicable aspects of the range statement

practical workplace demonstration of skills in solving systemic problems in the workplace

Context of and specific resources for assessment

A workplace assessment must be used to assess:

the application of required knowledge on the job

the application of skills on the job, over time and under a range of typical conditions that may be experienced in solving systemic problems in the workplace

Access to the full range of equipment involved in integrated continuous manufacturing in a pulp or paper mill is required

Method of assessment

A combination of assessment methods should be used. The following examples are appropriate for this unit:

observation of applied skills and knowledge on the job

workplace demonstrations via a mock-up or simulation that replicate part/s of the job

answers to written or verbal questions about specific skills and knowledge

third-party reports from relevant and skilled personnel

written evidence e.g. log sheet entries, checklist entries, test results

Assessment processes and techniques must be culturally appropriate and in keeping with the language and literacy capacity of the learner and the work being performed. This includes conducting an assessment in a manner that allows thoughts to be conveyed verbally so that the learner can both understand and be understood by the assessor (e.g. use plain English and terminology used on the job)

A holistic assessment with other units relevant to the pulp and paper industry, mill and job role is recommended

Additional information on approaches to assessment for the pulp and paper industry is provided in the Assessment Guidelines for this Training Package

This describes the skills and knowledge required for this unit.

Required skills

Identifies, accesses and interprets relevant historical and operational data and information

Uses required forms of communication in solving systemic problems in the workplace

Reads and interprets required documentation, procedures and reports

Accesses, navigates and enters computer-based information

Reads complex text

Demonstrates leadership

Identifies resources and undertakes planning

Communicates effectively with personnel to assist with analysis and resolution of operational problems

Assists others to identify and resolve operational problems in the workplace

Identifies and actions systems, quality and equipment faults within level of responsibility

Identifies causes and effects of faults and corrective action on associated processes

Selects and uses appropriate problem solving methods

Takes timely corrective action to maximise safety, quality and productivity

Undertakes necessary calculations to aid troubleshooting, as required

Uses troubleshooting guides and diagnostic procedures

Interprets instruments, gauges and data recording equipment

Maintains situational awareness in work area

Takes samples, conducts tests and interprets results if required

Analyses and uses sensory information to adjust process to maximise safety, quality and productivity

Uses electronic and other control and other systems to control equipment and processes as required

Required knowledge

Procedures, regulations and legislative requirements relevant to pulp and paper operations including OHS, environmental including relevant sustainability requirements/practices, SOP, isolation procedures, safe working requirements, risks and hazard identification and housekeeping

Relevant forms of communication

Leading and managing team processes

Understanding of resource and planning requirements

Detailed knowledge of system, processes and associated services sufficient for problem solving including:

plant layout

theory of operation

causes and effects of adjustments made to equipment and processes

relationships between system, processes and associated services

effects of process variables on production and quality

An appropriate range of problem solving methodologies

Sampling and testing process for plant and system operations, and process monitoring - purpose, standards and procedures as per site agreements

Plant operation and control mechanisms

Sensory information that indicates a deviation from standard operating parameters

Sufficient knowledge of electronic and other control systems, operation and application to make appropriate adjustments that control pulp and paper operations, within level of responsibility

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Type and extent of the problem may include:

quality or equipment problem

position/location of defect or problem

continuous or intermittent

deterioration

how long has it been occurring

when/who first observed the problem

paper quality

Problem solving activities and methodologies may include:

industry specific methodologies:

e-learning tool

lean

root cause analysis techniques

5 whys

fish bone

sirf roundtable method

cause and effect diagrams

six sigma

Kepner - Tregoe

Contingencies may include:

prioritised list of other possible solutions

back up plans

Resources may include:

personnel

equipment

production process

materials or supplies

trouble shooting guides

Operations may include:

coating systems

handling and preparing primary resources

steam generation

electrical power generation

handling and preparing waste paper for pulp production

waste paper operations

pulping operations

chemical recovery operations

finishing and converting

stock preparation operations

wet end operations

dry end operations

water services

Equipment may include:

communication equipment and 2-way radios

computer systems

electronic screens and alarms

process control systems

analogue and digital instruments

fully automated, semi-automated, manually operated plant and equipment appropriate to plant operations and systems

Electronic control systems may include:

Digital Control Systems (DCS)

touch screens

robotics

Legislation, regulatory, licensing and certification requirements may include:

OHS and environmental requirements (local, state and commonwealth)

statutory requirements (local, state and commonwealth)

relevant operator licences and endorsements

Documentation, procedures and reports may include:

SOP

quality procedures

environmental sustainability requirements/practices

plant manufacturing operating manuals

oil or chemical spills and disposal guidelines

plant isolation documentation

safe work documentation (e.g. plant clearance, job safety analysis, permit systems)

Material Safety Data Sheets (MSDS)

furnish sheets

tally sheets

process and instrument diagrams

process improvement systems

planning documents

small group presentations

minutes of meeting

Actions may include:

process adjustments

reporting to authorised person

rectifying problem within level of responsibility

Sampling and testing may include:

stock consistency

stock colour

stock brightness

water quality

waste paper quality

visual assessments

stickies

Communications may include

interaction with:

internal/external customers and suppliers

team members

maintenance services

operational management

Situational awareness may include

awareness of:

traffic

pedestrians

location of equipment

product

hazards

obstruction

unexpected movement

Forms of communications may include:

written e.g. log books, emails, incident and other reports, run sheets, data entry

reading and interpreting documentation e.g. SOP, manuals, checklists, drawings

verbal e.g. radio skills, telephone, face to face, handover

non-verbal e.g. hand signals, alarms, observations

signage e.g. safety access

Sensory information may include:

visual

sound

feel

touch

smell

vibration

temperature