Assessor Resource

FPPQAS430A
Oversee quality assurance process

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to operators who oversee quality assurance process in the pulp and paper industry within company quality assurance policy, practices and procedures. This work typically involves complex integrated equipment and continuous operations

This unit generally applies to those who:

monitor inspection and test records

review product samples

implement process changes, and

create and/or up-date operating instructions

to meet safety, quality and productivity requirements

This unit describes the outcomes required to oversee quality assurance process in the pulp and paper industry

General legislation, regulatory, licensing and certification requirements applicable to this unit are detailed in the range statement

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable


Employability Skills

This unit contains employability skills




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence should be relevant to the work. It should satisfy the requirements of the elements and performance criteria and include consideration of:

the required knowledge and skills tailored to the needs of the specific workplace

applicable OHS regulations, environmental and safe working requirements/practices, SOP and housekeeping requirements

applicable aspects of the range statement

practical workplace demonstration of skills in overseeing quality assurance processes

Context of and specific resources for assessment

A workplace assessment must be used to assess:

the application of required knowledge on the job

the application of skills on the job, over time and under a range of typical conditions that may be experienced in overseeing quality assurance processes

Access to the full range of equipment involved in overseeing quality assurance processes in a pulp or paper mill is required

Method of assessment

A combination of assessment methods should be used. The following examples are appropriate for this unit:

observation of applied skills and knowledge on the job

workplace demonstrations via a mock-up or simulation that replicate part/s of the job

answers to written or verbal questions about specific skills and knowledge

third-party reports from relevant and skilled personnel

written evidence e.g. log sheet entries, checklist entries, test results

Assessment processes and techniques must be culturally appropriate and in keeping with the language and literacy capacity of the learner and the work being performed. This includes conducting an assessment in a manner that allows thoughts to be conveyed verbally so that the learner can both understand and be understood by the assessor (e.g. use plain English and terminology used on the job)

A holistic assessment with other units relevant to the pulp and paper industry, mill and job role is recommended

Additional information on approaches to assessment for the pulp and paper industry is provided in the Assessment Guidelines for this Training Package


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the skills and knowledge required for this unit.

Required skills

Uses required forms of communication to oversee quality assurance processes

Reads and interprets required documentation, procedures and reports

Prepares process and product status report recommending changes to improve processes and procedures

Creates and/or updates SOP or their equivalent

Accesses, navigates and enters computer-based information

Identifies and actions problems within level of responsibility

Assembles in-process inspection/test and other quality data in prescribed format

Interprets results of in-process inspections and/or tests

Identifies trends of in-process inspection and/or test results

Records sample review results in prescribed format

Identifies risks associated with samples and how they may be minimised

Implements a change in the process

Identifies the actual or potential risks associated with uncontrolled changes in procedures

Required knowledge

Procedures, regulations and legislative requirements relevant to overseeing quality assurance processes including OHS, environmental including relevant sustainability requirements/practices, SOP, isolation procedures, safe working requirements, risks and hazard identification and housekeeping

Basic problem-solving techniques consistent with level of responsibility

Actual or potential problems evident from trend analysis

Appropriate course/s of action to rectify problems

Purpose of review process

Post collection and procedure for handling samples

Importance of change control

Controls associated with a procedure change

Purpose of SOP

Actual or potential problems if SOP or their equivalent are non existent

Potential environmental impact of out-of-standard performance to their customers

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Company instructions

will be provided for sampling and in-process inspection and testing activities

Monitoring and reporting

will typically involve the use and presentation of verbal and written information; the latter in standard format

Recording may be:

by manual and/or electronic methods in standard format

Documentation, procedures and reports may include:

SOP

quality procedures

environmental sustainability requirements/practices

plant manufacturing operating manuals

enterprise policies and procedures

ISO9000

oil or chemical spills and disposal guidelines

plant isolation documentation

safe work documentation e.g. plant clearance, job safety analysis, permit systems

Actions may include:

process adjustments

reporting to authorised person

rectifying problem within level of responsibility

Communications may include

interaction with:

internal/external customers and suppliers

team members

production/service co-ordinators

maintenance services

operational support personnel

operational management

statutory authorities

Forms of communication may include:

written e.g. log books, emails, incident and other reports, run sheets, data entry

reading and interpreting documentation e.g. SOP, manuals, checklists, drawings

verbal e.g. radio skills, telephone, face to face, handover

non-verbal e.g. hand signals, alarms, observations

signage e.g. safety, access

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Inspection and test records are monitored within Occupational Health and Safety (OHS) regulations, environmental and safe working requirements/practices, Standard Operating Procedures (SOP), and housekeeping requirements 
Inspection and test records are monitored to verify product quality and to identify performance trends 
Status reports contain a description of proposals to introduce improved processes and procedures 
Product samples are reviewed within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements 
Product samples are reviewed to ensure inspection and/or test data accurately reflects output 
Post collection procedures are implemented according to standard operating procedures 
Process changes are implemented within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements 
Process changes are introduced and controlled so that quality assurance requirements are accomplished 
Instructions are created and/or updated within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements 
Operating instructions are written so that they comprehensively document the details required for competent performance 
Operating instructions are validated under operating conditions to verify their suitability 

Forms

Assessment Cover Sheet

FPPQAS430A - Oversee quality assurance process
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

FPPQAS430A - Oversee quality assurance process

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: