Assessor Resource

FWPCOR3202
Conduct quality and product care procedures

Assessment tool

Version 1.0
Issue Date: April 2024


The unit of competency describes the outcomes required to monitor the quality of output, following quality and product care procedures in a variety of work settings, including a forest environment, saw mill, wood chip mill, veneer mill, board/plywood mill, timber treatment plants, downstream processing of timber, forest products factory, forest products sales and service, horticultural, domestic, local council, emergency services environment.

This unit is relevant for a broad range of job roles across a range of industry sectors. The product referred to in this unit may be trees, logs, seed, planting stock, timber, panels or board.

No licensing, legislative, regulatory, or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Prepare to apply quality and product care procedures.

1.1 Review work order and where required check with appropriate personnel.

1.2 Identify quality system procedures to be applied.

1.3 Visually inspect products before processing in line with work health and safety (WHS) policies and procedures.

1.4 Determine product specifications.

2. Monitor and control care of products.

2.1 Plan product recovery to optimise the resource value and minimise waste.

2.2 Plan potential of materials to provide the highest value added return.

2.3 Assess and report on species, timber structure, features and characteristics as required by the enterprise.

2.4 Grade materials and direct to best end use in line with industry standards as required by the enterprise.

2.5 Regularly maintain and adjust machinery and equipment to minimise waste and damage.

2.6 Assess and rectify problems as they occur to avoid further loss of product.

3. Monitor and control quality of output.

3.1 Assess products against quality and customer specification requirements.

3.2 Prepare products for despatch in a manner that prevents or minimises damage.

3.3 Supply customer with finished products in line with work order and workplace procedures.

3.4 Record and report on quality and product care procedures in line with workplace procedures.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit. If a specific volume or frequency is not stated below, then evidence must be provided that the following requirements have been performed on at least one occasion:

follow organisational policies and procedures relevant to conducting quality and product care procedures

conduct quality and product care procedures in line with environmental legislation and workplace procedures

record and report workplace information and maintain documentation in regard to the product care and control.

A person competent in this unit must be able to demonstrate knowledge of:

workplace procedures relating to product quality and care specified in performance evidence:

communicating product requirements and outcomes of product review

identifying and resolving faults with product

recording and reporting workplace information

maximising product or resource use

assessing timber for recovery

environmental protection requirements in relation to:

safely disposing of waste material

organisational guidelines for recycling defective product, off-cuts and residue

indicators of sub-standard product:

breakages

contamination

holes

insect attack

machine-caused defects

variable surface finishes

timber colour

mathematical procedures for estimating and measuring product against specifications

requirements of the following quality systems that would apply to product care and quality:

enterprise-based system

ISO9000 series

second party certification

third party certification

specifications of the products being processed

types of tools and equipment used in the product process, and procedures for their safe use and maintenance

work health and safety policies and procedures relevant to product care and quality:

personal protective equipment and clothing

safety equipment

eliminating hazardous materials and substances

first aid equipment

identifying hazards in the work process and assessing and controlling their risk

managing fatigue

manual handling techniques

machine isolation and guarding.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessors must:

hold the appropriate competency standards as outlined in the regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.

The following resources must be made available:

product and equipment relevant to undertaking work applicable to this unit

product specification manuals

work instructions and procedures:

customer service procedures

product care procedures

quality system information

relevant personnel for the purposes of communicating information.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessor requirements

Assessors must:

hold the appropriate assessor competency standards as outlined in regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Prepare to apply quality and product care procedures.

1.1 Review work order and where required check with appropriate personnel.

1.2 Identify quality system procedures to be applied.

1.3 Visually inspect products before processing in line with work health and safety (WHS) policies and procedures.

1.4 Determine product specifications.

2. Monitor and control care of products.

2.1 Plan product recovery to optimise the resource value and minimise waste.

2.2 Plan potential of materials to provide the highest value added return.

2.3 Assess and report on species, timber structure, features and characteristics as required by the enterprise.

2.4 Grade materials and direct to best end use in line with industry standards as required by the enterprise.

2.5 Regularly maintain and adjust machinery and equipment to minimise waste and damage.

2.6 Assess and rectify problems as they occur to avoid further loss of product.

3. Monitor and control quality of output.

3.1 Assess products against quality and customer specification requirements.

3.2 Prepare products for despatch in a manner that prevents or minimises damage.

3.3 Supply customer with finished products in line with work order and workplace procedures.

3.4 Record and report on quality and product care procedures in line with workplace procedures.

Not Applicable

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit. If a specific volume or frequency is not stated below, then evidence must be provided that the following requirements have been performed on at least one occasion:

follow organisational policies and procedures relevant to conducting quality and product care procedures

conduct quality and product care procedures in line with environmental legislation and workplace procedures

record and report workplace information and maintain documentation in regard to the product care and control.

A person competent in this unit must be able to demonstrate knowledge of:

workplace procedures relating to product quality and care specified in performance evidence:

communicating product requirements and outcomes of product review

identifying and resolving faults with product

recording and reporting workplace information

maximising product or resource use

assessing timber for recovery

environmental protection requirements in relation to:

safely disposing of waste material

organisational guidelines for recycling defective product, off-cuts and residue

indicators of sub-standard product:

breakages

contamination

holes

insect attack

machine-caused defects

variable surface finishes

timber colour

mathematical procedures for estimating and measuring product against specifications

requirements of the following quality systems that would apply to product care and quality:

enterprise-based system

ISO9000 series

second party certification

third party certification

specifications of the products being processed

types of tools and equipment used in the product process, and procedures for their safe use and maintenance

work health and safety policies and procedures relevant to product care and quality:

personal protective equipment and clothing

safety equipment

eliminating hazardous materials and substances

first aid equipment

identifying hazards in the work process and assessing and controlling their risk

managing fatigue

manual handling techniques

machine isolation and guarding.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessors must:

hold the appropriate competency standards as outlined in the regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.

The following resources must be made available:

product and equipment relevant to undertaking work applicable to this unit

product specification manuals

work instructions and procedures:

customer service procedures

product care procedures

quality system information

relevant personnel for the purposes of communicating information.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessor requirements

Assessors must:

hold the appropriate assessor competency standards as outlined in regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review work order and where required check with appropriate personnel. 
Identify quality system procedures to be applied. 
Visually inspect products before processing in line with work health and safety (WHS) policies and procedures. 
Determine product specifications. 
Plan product recovery to optimise the resource value and minimise waste. 
Plan potential of materials to provide the highest value added return. 
Assess and report on species, timber structure, features and characteristics as required by the enterprise. 
Grade materials and direct to best end use in line with industry standards as required by the enterprise. 
Regularly maintain and adjust machinery and equipment to minimise waste and damage. 
Assess and rectify problems as they occur to avoid further loss of product. 
Assess products against quality and customer specification requirements. 
Prepare products for despatch in a manner that prevents or minimises damage. 
Supply customer with finished products in line with work order and workplace procedures. 
Record and report on quality and product care procedures in line with workplace procedures. 

Forms

Assessment Cover Sheet

FWPCOR3202 - Conduct quality and product care procedures
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

FWPCOR3202 - Conduct quality and product care procedures

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: