List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. Set parameters for community relationships or partnerships | 1.1 Utilise a community engagement framework to assist in analysing and setting parameters for community relationships or partnerships. 1.2 Establish purpose and parameters for various community relationships or partnerships in consultation with relevant community stakeholders. 1.3 Use a range of strategies and opportunities appropriate to both individual and community needs. |
2. Provide information relating to community engagement | 2.1 Assess current community understandings of the organisation. 2.2 Communicate information about rights and responsibilities of individuals and communities to relevant personnel. 2.3 Communicate opportunities for community involvement in organisational processes and decision making, by using methods appropriate for the diverse needs of the community. |
3. Build community engagement capacity | 3.1 Tap into informal and formal community networks to strengthen local capital and to ensure ongoing capacity. 3.2 Manage dynamics within and across relationships or partnerships. 3.3 Allocate resources to manage partnerships and community relationships. 3.4 Identify barriers to community engagement and formulate and implement solutions in line with the community context. 3.5 Implement mechanisms for communities to raise their own issues with the organisation, in line with the community context. 3.6 Promote and resource strategies to build community capacity. |
4. Document and report on community relationships or partnerships | 4.1 Report outcomes of community relationships or partnerships to relevant stakeholders. 4.2 Provide feedback to participants on how the outcomes have informed planning or decision making. 4.3 Review extent of community engagement capacity in light of outcomes. |
A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:
Document a strategy to engage with two different and diverse community groups. The strategy must work within a community engagement framework and cover:
characteristics and demographics of the local community
organisational opportunities for involvement of a local community
constraints and barriers to community engagement.
purpose and parameters for the relationship or partnership
benefits and constraints for both parties
rights and responsibilities of the community groups to engage in organisational decision making processes
how consultation and communication will occur between both parties
mechanisms for the community groups to raise their own issues with the organisation
how the organisation will build the capacity of the community groups to engage in with the organisation.
A person competent in this unit must be able to demonstrate knowledge of:
Community engagement theory and principles.
Strategies, practices and techniques for community engagement.
Relationship and partnership building principles and techniques.
Communication styles appropriate for establishing and fostering transparent, trusting relationships or partnerships with individuals and communities.
Leadership principles and the management of community engagement expectations.
Strategies and processes for consultation with the community.
Processes of individual advocacy and group advocacy.
Organisational opportunities for community involvement.
Constraints and barriers to community engagement.
Demographic features of the local community, including:
socio-economic diversity
gender diversity
cultural mix
household structures
education levels
political orientations
religious beliefs
industry and business structures.
Characteristics of local communities and factors affecting community engagement, such as:
dynamics of community
community power structures
big politics versus community politics (big 'P' v little 'p')
collaborations
formal and informal community networks, partnerships and lobby groups
strength and views publicised by business community and local media organisations.
Organisational requirements, policies and procedures for the following:
building and maintaining community relationships
communication and media engagement.
The following resources must be made available:
Computers, keyboards, printers and software used to prepare correspondence with community stakeholders and to prepare organisational reports.
Access to sources of local community data
Current journals, Australian and international case studies on community engagement.
Organisational policies and procedures for building and maintaining community relationships.
Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.
Assessor requirements
Assessors must:
Hold the appropriate assessor competency standards as outlined in regulations; and
be able to demonstrate vocational competencies at least to the level being assessed; and
be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.