Assessor Resource

HLTAHW025
Provide information and strategies in health care

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to conduct health promotion as part of primary health care services for Aboriginal and/or Torres Strait Islander communities. The unit may be contextualised to apply information and strategies in specific areas of health care.

This unit applies to those Aboriginal and/or Torres Strait Islander Health Workers providing a range of primary health care services to Aboriginal and/or Torres Strait Islander clients and communities.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Promote health care

1.1 Consider identified community and individual client needs in determining priorities and potential areas to be addressed by health promotion

1.2 Provide accurate information about the nature, incidence and potential impacts of health conditions in relation to Aboriginal and/or Torres Strait Islander communities

1.3 Provide accurate information about the importance of regular health checks, compliance with treatment regimens and medications, and the need to follow-up and monitor problems

1.4 Provide health information in plain language, using visual aids where appropriate

1.5 Discuss risk factors relating to specific health problems in the context of local, cultural, community, family and individual issues

1.6 Provide practical advice relating to maintaining good health in line with individual and community needs and organisational guidelines

2. Provide support to clients with health problems

2.1 Provide support for clients with common health problems in Aboriginal and/or Torres Strait Islander communities

2.2 Provide guidance about health issues in line with community needs

2.3 Use culturally appropriate educational resources for health programs

2.4 Provide information about resources available in the community and state in relation to addressing health issues

2.5 Support clients to take a self-care approach to maintaining health in line with identified individual needs

2.6 Make appropriate referrals for clients with health problems

2.7 Maintain confidentiality to reflect community and organisational guidelines

3. Follow-up clients with health problems

3.1 Organise follow-up care for clients with health problems using computer- and/or paper-based registers

3.2 Identify clients who are significantly overdue for health care checks and employ active-recall strategies

3.3 Identify social and environmental factors that impact on health problem and address them in partnership with the community and other agencies

3.4 Promptly report any notifiable health problems detected or suspected in line with organisational and regulatory requirements

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

determined priorities and potential areas to be addressed in health promotion based on community and individual client needs

promoted health care including:

- providing accurate information about the nature, incidence and potential impacts of particular health conditions in relation to Aboriginal and/or Torres Strait Islander communities

- presenting accurate information about the importance of regular checks, compliance with treatment regimes and medications, and the need to follow-up and monitor health problems

- communicating health information in plain language, using visual aids where appropriate

- discussing risk factors relating to specific health problems

- providing practical advice relating to maintaining good health

provided support to clients, including:

- providing guidance about health issues

- using culturally appropriate educational resources for health programs

- providing information about resources available in community and statewide

- offering blood pressure checks, checking medication dosages and blood glucose readings

- supporting clients to take a self-care approach to maintaining health

- making appropriate referrals for clients

- identifying clients who require follow-up for health issues and initiating procedures to support their ongoing health care.

All performance evidence must be demonstrated at least once.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

organisational policies and procedures and legislation or regulations relating to:

- client confidentiality

- referral, including various levels of urgency, and follow-up of clients.

- mandatory reporting

- notifiable communicable diseases

- limits of own ability and authority

- reporting procedures

- documentation

anatomy and physiology and associated microbiology, including the:

- respiratory system

- circulatory system

- integumentary system

- digestive system

- genitourinary system

- endocrine system

- musculoskeletal system

- nervous system

pathophysiology associated with these systems, including:

- chronic conditions and conditions associated with a specific body system

- injuries

- wounds

- arthritis

- inflammation

- impact of alcohol and other drugs

pharmacology to address pathophysiology, including:

- medications and forms of administration

- antibiotics

- analgesics

- contraindications

- complications

- psychiatric medications

- oral hypoglycaemics

- insulin

features of chronic illness, including:

- complex causality

- multiple risk factors

- long latency periods

- a prolonged course of illness

- functional impairment or disability

specific chronic conditions affecting Aboriginal and/or Torres Strait Islander clients and communities, including:

cardiovascular disease

diabetes

cancer

chronic respiratory disease

chronic kidney disease

asthma

arthritis

oral disease

specific impacts of chronic conditions on major body organs and systems

groups at high risk of chronic conditions

determinants of chronic conditions, including:

- smoking

- physical activity

- nutrition

- alcohol intake

- use of illicit drugs

- obesity, weight and waist circumference

- unsafe sexual practices

- genetic factors

treatment and management of chronic conditions, including:

- working strategically with clients, family and significant others to promote self-management as far as possible

- medication

- surgery

- regular exercise

- good nutrition

- cessation of smoking

- cessation or moderation of alcohol use

- cessation of illicit drug use

- regular screenings for changes in disease presentation and detection of other diseases

referral services

National Aboriginal Health Strategy

communication strategies, including addressing specific audiences and using visual aids and body language to assist in information transaction

health promotion strategies

research techniques to gather health information in specific communities, including rural and remote

organisational policies and procedures.

Skills must be demonstrated working:

in a health service or centre

as part of a multidisciplinary primary health care team

with Aboriginal and/or Torres Strait Islander clients and communities.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Promote health care

1.1 Consider identified community and individual client needs in determining priorities and potential areas to be addressed by health promotion

1.2 Provide accurate information about the nature, incidence and potential impacts of health conditions in relation to Aboriginal and/or Torres Strait Islander communities

1.3 Provide accurate information about the importance of regular health checks, compliance with treatment regimens and medications, and the need to follow-up and monitor problems

1.4 Provide health information in plain language, using visual aids where appropriate

1.5 Discuss risk factors relating to specific health problems in the context of local, cultural, community, family and individual issues

1.6 Provide practical advice relating to maintaining good health in line with individual and community needs and organisational guidelines

2. Provide support to clients with health problems

2.1 Provide support for clients with common health problems in Aboriginal and/or Torres Strait Islander communities

2.2 Provide guidance about health issues in line with community needs

2.3 Use culturally appropriate educational resources for health programs

2.4 Provide information about resources available in the community and state in relation to addressing health issues

2.5 Support clients to take a self-care approach to maintaining health in line with identified individual needs

2.6 Make appropriate referrals for clients with health problems

2.7 Maintain confidentiality to reflect community and organisational guidelines

3. Follow-up clients with health problems

3.1 Organise follow-up care for clients with health problems using computer- and/or paper-based registers

3.2 Identify clients who are significantly overdue for health care checks and employ active-recall strategies

3.3 Identify social and environmental factors that impact on health problem and address them in partnership with the community and other agencies

3.4 Promptly report any notifiable health problems detected or suspected in line with organisational and regulatory requirements

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

determined priorities and potential areas to be addressed in health promotion based on community and individual client needs

promoted health care including:

- providing accurate information about the nature, incidence and potential impacts of particular health conditions in relation to Aboriginal and/or Torres Strait Islander communities

- presenting accurate information about the importance of regular checks, compliance with treatment regimes and medications, and the need to follow-up and monitor health problems

- communicating health information in plain language, using visual aids where appropriate

- discussing risk factors relating to specific health problems

- providing practical advice relating to maintaining good health

provided support to clients, including:

- providing guidance about health issues

- using culturally appropriate educational resources for health programs

- providing information about resources available in community and statewide

- offering blood pressure checks, checking medication dosages and blood glucose readings

- supporting clients to take a self-care approach to maintaining health

- making appropriate referrals for clients

- identifying clients who require follow-up for health issues and initiating procedures to support their ongoing health care.

All performance evidence must be demonstrated at least once.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

organisational policies and procedures and legislation or regulations relating to:

- client confidentiality

- referral, including various levels of urgency, and follow-up of clients.

- mandatory reporting

- notifiable communicable diseases

- limits of own ability and authority

- reporting procedures

- documentation

anatomy and physiology and associated microbiology, including the:

- respiratory system

- circulatory system

- integumentary system

- digestive system

- genitourinary system

- endocrine system

- musculoskeletal system

- nervous system

pathophysiology associated with these systems, including:

- chronic conditions and conditions associated with a specific body system

- injuries

- wounds

- arthritis

- inflammation

- impact of alcohol and other drugs

pharmacology to address pathophysiology, including:

- medications and forms of administration

- antibiotics

- analgesics

- contraindications

- complications

- psychiatric medications

- oral hypoglycaemics

- insulin

features of chronic illness, including:

- complex causality

- multiple risk factors

- long latency periods

- a prolonged course of illness

- functional impairment or disability

specific chronic conditions affecting Aboriginal and/or Torres Strait Islander clients and communities, including:

cardiovascular disease

diabetes

cancer

chronic respiratory disease

chronic kidney disease

asthma

arthritis

oral disease

specific impacts of chronic conditions on major body organs and systems

groups at high risk of chronic conditions

determinants of chronic conditions, including:

- smoking

- physical activity

- nutrition

- alcohol intake

- use of illicit drugs

- obesity, weight and waist circumference

- unsafe sexual practices

- genetic factors

treatment and management of chronic conditions, including:

- working strategically with clients, family and significant others to promote self-management as far as possible

- medication

- surgery

- regular exercise

- good nutrition

- cessation of smoking

- cessation or moderation of alcohol use

- cessation of illicit drug use

- regular screenings for changes in disease presentation and detection of other diseases

referral services

National Aboriginal Health Strategy

communication strategies, including addressing specific audiences and using visual aids and body language to assist in information transaction

health promotion strategies

research techniques to gather health information in specific communities, including rural and remote

organisational policies and procedures.

Skills must be demonstrated working:

in a health service or centre

as part of a multidisciplinary primary health care team

with Aboriginal and/or Torres Strait Islander clients and communities.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Consider identified community and individual client needs in determining priorities and potential areas to be addressed by health promotion 
Provide accurate information about the nature, incidence and potential impacts of health conditions in relation to Aboriginal and/or Torres Strait Islander communities 
Provide accurate information about the importance of regular health checks, compliance with treatment regimens and medications, and the need to follow-up and monitor problems 
Provide health information in plain language, using visual aids where appropriate 
Discuss risk factors relating to specific health problems in the context of local, cultural, community, family and individual issues 
Provide practical advice relating to maintaining good health in line with individual and community needs and organisational guidelines 
Provide support for clients with common health problems in Aboriginal and/or Torres Strait Islander communities 
Provide guidance about health issues in line with community needs 
Use culturally appropriate educational resources for health programs 
Provide information about resources available in the community and state in relation to addressing health issues 
Support clients to take a self-care approach to maintaining health in line with identified individual needs 
Make appropriate referrals for clients with health problems 
Maintain confidentiality to reflect community and organisational guidelines 
Organise follow-up care for clients with health problems using computer- and/or paper-based registers 
Identify clients who are significantly overdue for health care checks and employ active-recall strategies 
Identify social and environmental factors that impact on health problem and address them in partnership with the community and other agencies 
Promptly report any notifiable health problems detected or suspected in line with organisational and regulatory requirements 

Forms

Assessment Cover Sheet

HLTAHW025 - Provide information and strategies in health care
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTAHW025 - Provide information and strategies in health care

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: