Assessor Resource

HLTAHW068
Develop work plans

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the required skills and knowledge to undertake planning for an organisation or for specific program areas in line with the organisation’s strategic directions.

It involves developing work plans for either a team within a health care organisation, or for the whole organisation, and then developing individual work plans for staff to implement and support the broader work plan.

This unit applies to senior Aboriginal and/or Torres Strait Islander Health Workers overseeing clinical aspects of the delivery of primary health care services and/or managing the overall delivery of primary health care services and programs to Aboriginal and/or Torres Strait Islander clients and communities.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Develop a work plan for the organisation, unit or team

1.1 Access strategic plans and identify priorities/issues for the work plan

1.2 Identify community priorities in consultation with the community

1.3 Prepare a work plan to address organisational and community priorities

1.4 Identify budget implications and seek funding to implement the plan

1.5 Promote work plan to affected staff

2. Prepare individual work plans

2.1 Access the work plan and identify and record priorities/issues for individual workers

2.2 Develop individual plans in consultation with workers

2.3 Identify training needs of workers and seek resources to meet these needs

2.4 Incorporate review mechanisms to determine effectiveness of work performances under the plan

2.5 Finalise and document individual work plans according to organisation procedures and policies

3. Review work plans at individual and organisational, unit or team level

3.1 Review plans in consultation with the community and staff implementing the plans

3.2 Identify strengths and areas for improvement within each plan

3.3 Adapt plans to reflect changes to government and organisational policies and community needs

3.4 Provide progress reports to key people within community and the organisation, including management and governance bodies, according to organisational procedures and policies

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

prepared at least one work plan for a whole organisation or for a team within an organisation, in line with priorities of Aboriginal and/or Torres Strait Islander communities in relation to the provision of health services. The candidate should have effectively addressed strategic initiatives and business plans by:

accessing and analysing relevant information as a basis for planning, including budgets and previous planning documents

using culturally safe and appropriate communication skills to liaise with relevant staff member to determine scope, outcomes and focus of work plan

networking, negotiating and resolving conflict as required

communicating outcomes of the plan to relevant staff members to obtain feedback for review

adjusting the plan as appropriate

documenting the final work plan according to organisational procedures and policies

prepared work plans for at least three individual staff members to effectively address strategic initiatives and business plans arising out of the developed team or organisational work plan by:

using culturally safe and appropriate communication skills to liaise with each staff member to determine scope, outcomes and focus of the individual work plans

networking, negotiating and resolving conflict as required

identifying training opportunities as part of the work plan for each staff member

documenting each individual work plan according to organisational procedures and policies

reviewed the performance of at least one team/organisational work plan and at least one individual staff member plan by:

gaining feedback from community and staff as to the outcomes of the work plan

identifying successes and areas for improvement in each work plan

reporting outcomes of review as required by organisational procedures and policies.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

National Aboriginal Health Strategy

relevant up-to-date national policies and reports, such as ‘National Aboriginal and Torres Strait Islander Oral Health Workshop – Report and Action Plan’

relevant organisational policy and guidelines

Commonwealth, state /territory and local government policies

existing strategic and work unit plans

community networks and planning processes

Skills must be demonstrated working:

in a health service or centre

as a senior member of and/or supervising a primary health care team

with Aboriginal and/or Torres Strait Islander clients.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Develop a work plan for the organisation, unit or team

1.1 Access strategic plans and identify priorities/issues for the work plan

1.2 Identify community priorities in consultation with the community

1.3 Prepare a work plan to address organisational and community priorities

1.4 Identify budget implications and seek funding to implement the plan

1.5 Promote work plan to affected staff

2. Prepare individual work plans

2.1 Access the work plan and identify and record priorities/issues for individual workers

2.2 Develop individual plans in consultation with workers

2.3 Identify training needs of workers and seek resources to meet these needs

2.4 Incorporate review mechanisms to determine effectiveness of work performances under the plan

2.5 Finalise and document individual work plans according to organisation procedures and policies

3. Review work plans at individual and organisational, unit or team level

3.1 Review plans in consultation with the community and staff implementing the plans

3.2 Identify strengths and areas for improvement within each plan

3.3 Adapt plans to reflect changes to government and organisational policies and community needs

3.4 Provide progress reports to key people within community and the organisation, including management and governance bodies, according to organisational procedures and policies

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

prepared at least one work plan for a whole organisation or for a team within an organisation, in line with priorities of Aboriginal and/or Torres Strait Islander communities in relation to the provision of health services. The candidate should have effectively addressed strategic initiatives and business plans by:

accessing and analysing relevant information as a basis for planning, including budgets and previous planning documents

using culturally safe and appropriate communication skills to liaise with relevant staff member to determine scope, outcomes and focus of work plan

networking, negotiating and resolving conflict as required

communicating outcomes of the plan to relevant staff members to obtain feedback for review

adjusting the plan as appropriate

documenting the final work plan according to organisational procedures and policies

prepared work plans for at least three individual staff members to effectively address strategic initiatives and business plans arising out of the developed team or organisational work plan by:

using culturally safe and appropriate communication skills to liaise with each staff member to determine scope, outcomes and focus of the individual work plans

networking, negotiating and resolving conflict as required

identifying training opportunities as part of the work plan for each staff member

documenting each individual work plan according to organisational procedures and policies

reviewed the performance of at least one team/organisational work plan and at least one individual staff member plan by:

gaining feedback from community and staff as to the outcomes of the work plan

identifying successes and areas for improvement in each work plan

reporting outcomes of review as required by organisational procedures and policies.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

National Aboriginal Health Strategy

relevant up-to-date national policies and reports, such as ‘National Aboriginal and Torres Strait Islander Oral Health Workshop – Report and Action Plan’

relevant organisational policy and guidelines

Commonwealth, state /territory and local government policies

existing strategic and work unit plans

community networks and planning processes

Skills must be demonstrated working:

in a health service or centre

as a senior member of and/or supervising a primary health care team

with Aboriginal and/or Torres Strait Islander clients.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Access strategic plans and identify priorities/issues for the work plan 
Identify community priorities in consultation with the community 
Prepare a work plan to address organisational and community priorities 
Identify budget implications and seek funding to implement the plan 
Promote work plan to affected staff 
Access the work plan and identify and record priorities/issues for individual workers 
Develop individual plans in consultation with workers 
Identify training needs of workers and seek resources to meet these needs 
Incorporate review mechanisms to determine effectiveness of work performances under the plan 
Finalise and document individual work plans according to organisation procedures and policies 
Review plans in consultation with the community and staff implementing the plans 
Identify strengths and areas for improvement within each plan 
Adapt plans to reflect changes to government and organisational policies and community needs 
Provide progress reports to key people within community and the organisation, including management and governance bodies, according to organisational procedures and policies 

Forms

Assessment Cover Sheet

HLTAHW068 - Develop work plans
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTAHW068 - Develop work plans

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: