List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements define the essential outcomes. | Performance criteria specify the level of performance needed to demonstrate achievement of the element. |
1. Differentiate between ways to conceptualise and treat mental disorders | 1.1 Use mental health classification systems appropriately when diagnosing Aboriginal and/or Torres Strait Islander people 1.2 Identify situations where a traditional healer could make an effective contribution to the treatment and management of Aboriginal and/or Torres Strait Islander clients 1.3 Investigate treatment approaches to potentially reduce the stay in mental institutions for Aboriginal and/or Torres Strait Islander people and assist early return to their communities 1.4 Examine and evaluate the environment of mental health facilities/institutions in relation to potential impact on Aboriginal and/or Torres Strait Islander clients 1.5 Identify the impact of cultural and spiritual factors on the way mental health problems develop and present |
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2. Address the organisation’s role and function in the management and treatment of mental disorders | 2.1 Identify ways in which the organisation’s administrative and health care staff can physically, spiritually and emotionally support Aboriginal and/or Torres Strait Islander people and their families 2.2 Identify community health organisation’s role and manner of preparing and supporting Aboriginal and/or Torres Strait Islander clients to re-enter their communities 2.3 Identify organisation policies and procedures that acknowledge the importance of Aboriginal and/or Torres Strait Islander people’s spiritual and emotional ties 2.4 Clarify and support links between agencies providing primary, secondary and tertiary care 2.5 Identify and access appropriately local government and non-government resources available to assist clients from remote areas |
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3. Develop and maintain inter-sectoral networks | 3.1 Recognise the importance of cross-sector collaborations between agencies, particularly in the context of early intervention and treatment for clients with multiple diagnoses 3.2 Identify the roles and functions of members of multidisciplinary health care teams 3.3 Recognise different organisational cultures within a drug and alcohol service and a mental health service, and identify their impact on workers 3.4 Identify difficulties in addressing gaps in the system that impede continuity of care 3.5 Emphasise factors/attributes that contribute to a flexible, dynamic and productive health team 3.6 Recognise the importance of policies that reflect equal opportunity and ensure that staff participate in cross-cultural awareness programs 3.7 Identify ways case management can contribute to effective inter-sectoral service delivery 3.8 Identify staff development issues for inter-sectoral workers |
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4. Use clinical practices appropriate to social and emotional wellbeing work | 4.1 Identify clinical practices relevant to social and emotional wellbeing work 4.2 Clarify the meaning of ‘culturally appropriate manner’ in general and specific cultural contexts 4.3 Discuss client treatment with other members of the health care team 4.4 Recognise the importance of accurate clinical baseline observations in practice 4.5 Take client history in accordance with the needs of the client and the health care setting 4.6 Undertake comprehensive reporting in line with organisation requirements 4.7 Identify instances where the social and emotional wellbeing worker might advocate for a client in accordance with the philosophy of the organisation |
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5. Practise social and emotional wellbeing work | 5.1 Use a culturally appropriate manner in all interactions with the client (including active listening, clarifying, probing techniques) 5.2 Develop care plans and discuss implementation and evaluation with the health care team 5.3 Conduct client interviews, ensuring there is appropriate preparation and consideration given to opening, developing and closing the interview 5.4 Review existing records to ensure all appropriate information is taken into account when treating a client |
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6. Follow organisation’s occupational health and safety (OH&S) procedures | 6.1 Consult organisation’s OH&S policy and procedures manual to clarify for a range of situations 6.2 Clarify and apply procedures for dealing with clients and their relatives who are verbally or physically threatening 6.3 Identify and apply organisation OH&S requirements for use in caring for psychotic clients 6.4 Ensure responses to clients who spit at or bite the worker reflect the appropriate order of priority for maintaining worker safety |
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.
There must be evidence that the candidate has:
delivered social and emotional wellbeing services within a primary health care setting to at least three Aboriginal and/or Torres Strait Islander clients including:
using clinical practices appropriate to social and emotional wellbeing work
appropriately identifying treatment and measures to specifically support Aboriginal and/Torres Strait Islander cultures, such as traditional healers
providing support and advice to clients
working in collaboration with other team members and staff as required
communicating with clients in culturally appropriate and safe ways to gain and provide information, and make assessments of social and emotional health
referring clients as required according to their specific social and emotional wellbeing needs
on at least one occasion, worked with other members of a multi-disciplinary team to identify:
ways to support social and emotional wellbeing of clients in the primary health care setting
barriers in providing support to clients, and ways to overcome these
specific cross-cultural issues which need to be addressed by the team
ways of working with others outside the team in other sectors, departments or agencies to support care of clients.
The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.
This includes knowledge of:
role and responsibilities of a social and emotional wellbeing worker in a multidisciplinary team
the differences between the roles of a social and emotional wellbeing worker in a community controlled organisation and in a government organisation
organisational philosophies, values and beliefs
social and emotional issues associated with mental health of Aboriginal and/or Torres Strait Islander clients
clinical aspects of mental health assessments, treatments and services
relevant OH&S requirements for practice, including (but not limited to):
duty of care
confidentiality
debriefing
universal precautions
hazard/incident reporting procedures.
Skills must be demonstrated working:
in a health service or centre
as a senior member of and/or supervising a primary health care team
with Aboriginal and/or Torres Strait Islander clients.
In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.
Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.
Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:
an Aboriginal and/or Torres Strait Islander Health Worker
or:
accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care