Assessor Resource

HLTAHW074
Provide closure on healing processes

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the required skills and knowledge to bring to a close the healing process as part of a relationship between a client and social and emotional wellbeing worker, as well as to access local therapeutic services, recognising limitations of therapy and factors that may influence clients in contacting a therapist.

The unit applies to senior Aboriginal and/or Torres Strait Islander Health Workers overseeing clinical aspects of the delivery of primary health care services and/or managing the overall delivery of primary health care services and programs to Aboriginal and/or Torres Strait Islander clients and communities.

This unit equips Aboriginal and/or Torres Strait Islander Health Workers to provide support related to social and emotional wellbeing and does not infer that they are qualified counsellors.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Facilitate a group healing journey

1.1 Review and agree to rules for participation in a healing group as part of a group, ensuring safety, cultural security and confidentiality during and after the process

1.2 Practise verbal and non-verbal communication skills within the group

1.3 Practise self-reflection through review of key issues recorded relating to the healing process

1.4 Acknowledge the impact of confronting own issues by self-disclosure of past emotional influences

1.5 Undertake work to review and complete a healing journey in the group context

1.6 Reflect on the impacts of participation in healing journeys and share in the group context

2. Create a safe place to continue healing

2.1 Acknowledge the importance of healing as an ongoing process for Aboriginal and/or Torres Strait Islander people

2.2 Explore and clarify the relevance of experiencing personal healing as a basis for providing support and healing for clients

2.3 Identify principles for creating a safe and culturally secure place for healing and take action to establish and maintain personal safety

2.4 Acknowledge the importance of the support processes of extended families in preparing for and undergoing a healing process

3. Assist clients to access therapeutic services in the local area

3.1 Identify therapeutic services available in the local area

3.2 Identify obstacles that clients may face when accessing the local therapeutic services

3.3 Develop and implement strategies to help clients access local therapeutic services

3.4 Develop and implement strategies for maintaining primary contact with the client when accessing local therapeutic services

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

facilitated a healing journey for at least one group of Aboriginal and/or Torres Strait Islander clients by:

negotiating rules of participation

explaining the relevance of experiencing personal healing as a basis for providing support to clients

demonstrating appropriate communication skills

providing a safe place for participants to undertake the healing journey

identifying an appropriate point to complete part of healing process and provide closure for self and clients

assisted at least one client to identify and access appropriate therapeutic services to support ongoing healing as required

reflected on their own involvement in healing journey, including any personal areas of concern, on at least one occasion.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

alternative therapies – art, music

key communication models

conflict resolution strategies for individuals and families

debriefing, including:

definitions and processes

for self

for colleagues

factors that the client may consider when contacting a therapist (e.g. kinship, training, confidentiality, gender, cost, approach, personal warmth, sincere concern, whether they can talk in a candid non-defensive way, reputation, understanding)

limitations of therapy

procedures for working with clients in crisis (i.e. safety issues, liaising with emergency agencies, calming strategies, etc.)

professional boundaries

self-healing journey

story maps and storytelling

strategies for assisting clients to access services

strategies for overcoming client resistance

suicide and self-harm

referral options.

Skills must be demonstrated working:

in a health service or centre

as a senior member of and/or supervising a primary health care team

with Aboriginal and/or Torres Strait Islander clients.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Facilitate a group healing journey

1.1 Review and agree to rules for participation in a healing group as part of a group, ensuring safety, cultural security and confidentiality during and after the process

1.2 Practise verbal and non-verbal communication skills within the group

1.3 Practise self-reflection through review of key issues recorded relating to the healing process

1.4 Acknowledge the impact of confronting own issues by self-disclosure of past emotional influences

1.5 Undertake work to review and complete a healing journey in the group context

1.6 Reflect on the impacts of participation in healing journeys and share in the group context

2. Create a safe place to continue healing

2.1 Acknowledge the importance of healing as an ongoing process for Aboriginal and/or Torres Strait Islander people

2.2 Explore and clarify the relevance of experiencing personal healing as a basis for providing support and healing for clients

2.3 Identify principles for creating a safe and culturally secure place for healing and take action to establish and maintain personal safety

2.4 Acknowledge the importance of the support processes of extended families in preparing for and undergoing a healing process

3. Assist clients to access therapeutic services in the local area

3.1 Identify therapeutic services available in the local area

3.2 Identify obstacles that clients may face when accessing the local therapeutic services

3.3 Develop and implement strategies to help clients access local therapeutic services

3.4 Develop and implement strategies for maintaining primary contact with the client when accessing local therapeutic services

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

facilitated a healing journey for at least one group of Aboriginal and/or Torres Strait Islander clients by:

negotiating rules of participation

explaining the relevance of experiencing personal healing as a basis for providing support to clients

demonstrating appropriate communication skills

providing a safe place for participants to undertake the healing journey

identifying an appropriate point to complete part of healing process and provide closure for self and clients

assisted at least one client to identify and access appropriate therapeutic services to support ongoing healing as required

reflected on their own involvement in healing journey, including any personal areas of concern, on at least one occasion.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

alternative therapies – art, music

key communication models

conflict resolution strategies for individuals and families

debriefing, including:

definitions and processes

for self

for colleagues

factors that the client may consider when contacting a therapist (e.g. kinship, training, confidentiality, gender, cost, approach, personal warmth, sincere concern, whether they can talk in a candid non-defensive way, reputation, understanding)

limitations of therapy

procedures for working with clients in crisis (i.e. safety issues, liaising with emergency agencies, calming strategies, etc.)

professional boundaries

self-healing journey

story maps and storytelling

strategies for assisting clients to access services

strategies for overcoming client resistance

suicide and self-harm

referral options.

Skills must be demonstrated working:

in a health service or centre

as a senior member of and/or supervising a primary health care team

with Aboriginal and/or Torres Strait Islander clients.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Review and agree to rules for participation in a healing group as part of a group, ensuring safety, cultural security and confidentiality during and after the process 
Practise verbal and non-verbal communication skills within the group 
Practise self-reflection through review of key issues recorded relating to the healing process 
Acknowledge the impact of confronting own issues by self-disclosure of past emotional influences 
Undertake work to review and complete a healing journey in the group context 
Reflect on the impacts of participation in healing journeys and share in the group context 
Acknowledge the importance of healing as an ongoing process for Aboriginal and/or Torres Strait Islander people 
Explore and clarify the relevance of experiencing personal healing as a basis for providing support and healing for clients 
Identify principles for creating a safe and culturally secure place for healing and take action to establish and maintain personal safety 
Acknowledge the importance of the support processes of extended families in preparing for and undergoing a healing process 
Identify therapeutic services available in the local area 
Identify obstacles that clients may face when accessing the local therapeutic services 
Develop and implement strategies to help clients access local therapeutic services 
Develop and implement strategies for maintaining primary contact with the client when accessing local therapeutic services 

Forms

Assessment Cover Sheet

HLTAHW074 - Provide closure on healing processes
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTAHW074 - Provide closure on healing processes

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: