Assessor Resource

HLTAUD004
Develop and implement individual hearing rehabilitation programs

Assessment tool

Version 1.0
Issue Date: August 2019


This unit describes the skills and knowledge required to assess client communication needs and to develop, implement and evaluate rehabilitation programs. This work is carried out in conjunction with the dispensing of hearing devices.

This unit applies to audiometrists.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine scope of client needs

1.1 Evaluate client communication and lifestyle needs

1.2 Select and use an appropriate communicative assessment tool for client

1.3 Recognise and evaluate factors contributing to the communicative breakdown

1.4 Take account of impact of client’s hearing impairment on carers, relatives and significant others

1.5 Evaluate client motivation and commitment to rehabilitation and integrate into planning

1.6 Accurately document effects of communication impairment and the communicative needs of the client

1.7 Identify and liaise with other health professionals and support services as required

2. Formulate hearing program

2.1 Actively involve client in the planning process, providing opportunities for questions and discussion of concerns

2.2 Determine intervention options to minimise effects of hearing loss from information gathered

2.3 Select best options through evaluation of available technologies and services

2.4 Develop and document appropriate goals, realistic expectations and a plan of action with client

2.5 Clearly explain details of options and cost implications

2.6 Select evaluation tools best suited to client and type of program

2.7 Document agreed plan of action and services provided

3. Work collaboratively with client to implement program

3.1 Establish realistic expectations

3.2 Work with client and their carers/relatives towards achieving the agreed communication goals

3.3 Provide support for the duration of the rehabilitation program

3.4 Adapt rehabilitation program to meet changing needs

4. Evaluate hearing program

4.1 Monitor client progress against goals using recognised evaluation tools

4.2 Identify remaining communication needs and establish whether these can be met with additional advice, communication strategies or devices

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

independently developed and implemented hearing programs for at least 20 different individuals (linked to the dispensing of hearing devices)

engaged professionally with external agencies and health professionals

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations:

codes of conduct of registering bodies

policy frameworks, Australian Government Office of Hearing Services requirements

privacy, confidentiality and disclosure

work role boundaries, those roles and responsibilities of different people working with clients experiencing hearing impairment:

medical practitioners

audiometrists

audiologists

agencies providing services to people with hearing health needs

interrelationships between audiometrists and other health professionals

referral options for complex hearing problems beyond the scope of own practice

types and features of different assessment tools

types of existing rehabilitation programs

types of hearing disorders that affect different groups in the community and factors that contribute to complexity of needs

social and psychological implications of communication impairment

evaluation mechanisms and tools for hearing programs

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources including rehabilitation and assessment tools

modelling of industry operating conditions, including:

integration of problem solving activities

provision of services to general public

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine scope of client needs

1.1 Evaluate client communication and lifestyle needs

1.2 Select and use an appropriate communicative assessment tool for client

1.3 Recognise and evaluate factors contributing to the communicative breakdown

1.4 Take account of impact of client’s hearing impairment on carers, relatives and significant others

1.5 Evaluate client motivation and commitment to rehabilitation and integrate into planning

1.6 Accurately document effects of communication impairment and the communicative needs of the client

1.7 Identify and liaise with other health professionals and support services as required

2. Formulate hearing program

2.1 Actively involve client in the planning process, providing opportunities for questions and discussion of concerns

2.2 Determine intervention options to minimise effects of hearing loss from information gathered

2.3 Select best options through evaluation of available technologies and services

2.4 Develop and document appropriate goals, realistic expectations and a plan of action with client

2.5 Clearly explain details of options and cost implications

2.6 Select evaluation tools best suited to client and type of program

2.7 Document agreed plan of action and services provided

3. Work collaboratively with client to implement program

3.1 Establish realistic expectations

3.2 Work with client and their carers/relatives towards achieving the agreed communication goals

3.3 Provide support for the duration of the rehabilitation program

3.4 Adapt rehabilitation program to meet changing needs

4. Evaluate hearing program

4.1 Monitor client progress against goals using recognised evaluation tools

4.2 Identify remaining communication needs and establish whether these can be met with additional advice, communication strategies or devices

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

independently developed and implemented hearing programs for at least 20 different individuals (linked to the dispensing of hearing devices)

engaged professionally with external agencies and health professionals

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations:

codes of conduct of registering bodies

policy frameworks, Australian Government Office of Hearing Services requirements

privacy, confidentiality and disclosure

work role boundaries, those roles and responsibilities of different people working with clients experiencing hearing impairment:

medical practitioners

audiometrists

audiologists

agencies providing services to people with hearing health needs

interrelationships between audiometrists and other health professionals

referral options for complex hearing problems beyond the scope of own practice

types and features of different assessment tools

types of existing rehabilitation programs

types of hearing disorders that affect different groups in the community and factors that contribute to complexity of needs

social and psychological implications of communication impairment

evaluation mechanisms and tools for hearing programs

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources including rehabilitation and assessment tools

modelling of industry operating conditions, including:

integration of problem solving activities

provision of services to general public

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Evaluate client communication and lifestyle needs 
Select and use an appropriate communicative assessment tool for client 
Recognise and evaluate factors contributing to the communicative breakdown 
Take account of impact of client’s hearing impairment on carers, relatives and significant others 
Evaluate client motivation and commitment to rehabilitation and integrate into planning 
Accurately document effects of communication impairment and the communicative needs of the client 
Identify and liaise with other health professionals and support services as required 
Actively involve client in the planning process, providing opportunities for questions and discussion of concerns 
Determine intervention options to minimise effects of hearing loss from information gathered 
Select best options through evaluation of available technologies and services 
Develop and document appropriate goals, realistic expectations and a plan of action with client 
Clearly explain details of options and cost implications 
Select evaluation tools best suited to client and type of program 
Document agreed plan of action and services provided 
Establish realistic expectations 
Work with client and their carers/relatives towards achieving the agreed communication goals 
Provide support for the duration of the rehabilitation program 
Adapt rehabilitation program to meet changing needs 
Monitor client progress against goals using recognised evaluation tools 
Identify remaining communication needs and establish whether these can be met with additional advice, communication strategies or devices 

Forms

Assessment Cover Sheet

HLTAUD004 - Develop and implement individual hearing rehabilitation programs
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTAUD004 - Develop and implement individual hearing rehabilitation programs

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: