Assessor Resource

HLTCOM406B
Make referrals to other health care professionals when appropriate

Assessment tool

Version 1.0
Issue Date: March 2024


This unit of competency describes the skills and knowledge required to arrange referrals to other health care professionals when required

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

The required outcomes described in this unit of competency contain applicable facets of Employability Skills

The Employability Skills Summary of the qualification in which this unit of competency is packaged will assist in identifying Employability Skill requirements




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

Observation of performance in the workplace or a simulated workplace (defined as a supervised clinic) is essential for assessment of this unit

Assessment may contain both theoretical and practical components and examples covering a range of clinical situations

Evidence is required of both knowledge and skills application. The assessee must provide evidence of specified essential knowledge as well as skills

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Assessment of sole practitioners must include a range of clinical situations and different client groups covering at minimum, age, culture and gender

Assessment of sole practitioners must consider their unique workplace context, including:

Interaction with others in the broader professional community as part of the sole practitioner's workplace

Scope of practice as detailed in the qualification and component competency units

Holistic/integrated assessment including:

working within the practice framework

performing a health assessment

assessing the client

planning treatment

providing treatment

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

Assessment should replicate workplace conditions as far as possible

Simulations may be used to represent workplace conditions as closely as possible

Where, for reasons of safety, access to equipment and resources and space, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible

Resources essential for assessment include:

Contact directories

Method of assessment

Observation in the work place (if possible)

Written assignments/projects or questioning should be used to assess knowledge

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice

Conventional letters or electronic communication


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

Knowledge of the profession's special characteristics, historical mileposts, aspirations and strengths

Knowledge of health care professionals/services locally, nationally, and internationally and of their relationship to other professions and organisations

Knowledge of the role of other health professionals and support services

Knowledge of the paradigms, including fee environments, within which other professions function

Knowledge of and ability to apply referral procedures

Knowledge of what constitutes a medical emergency or referral

Essential skills:

Ability to:

Communicate effectively

Demonstrate appreciation of the relative merits of the treatment options available in regard to cost, benefit and efficiency of such procedures

Consult colleagues for special expertise

Write referrals, certificates and correspondence

Formulate referral plans and arrange referrals

Write third party and medico legal reports, certificates and correspondence

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Need for referral may include:

Client with a counselling need beyond the practitioner's own level of skill

Client in need of ongoing support or counselling

Client with a personality disorder

Disclosure, by a minor, of abuse

Suicidal or homicidal client

Referral to a GP for initial or follow up pathology

Referral to GP/health services because of a/or suspicion of notifiable disease

Practitioner establishes a supervisory, social or sexual relationship with client

Practitioner identifies with client transference or counter-transference

Other health care professionals/services may include but are not limited to:

Professional counsellors or psychologists

Social or health workers

Mental health units or hospitals

Doctors

Psychiatrists

Law officers

Dieticians

Physiotherapists/chiropractors

Complementary health therapists

Complementary health care practitioners may include:

More experienced homoeopaths with or without a speciality

Naturopaths

Herbalists

Acupuncturists

Massage therapists

Osteopaths

Chiropractors

Support services may include:

Local child care centre

Local welfare centre

Local church groups

Local other than Christian groups

Life line

Domestic violence telephone service

Others

Referral may be by:

Written communication

Verbal communication

Client records may include:

A copy of the whole care record

A synopsis of the case record

Homoeopathic specific information via e.g. Standard Case Recoding forms, symptom descriptor forms, treatment evaluation and progress sheets

Briefing may include:

Verbal communication e.g. telephone or face to face

Electronic communication e.g. email

Conventional written letter

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine need for referral to other health care professionals services 
Communicate need for referral to the client 
Consider the financial aspects of complementary health care 
Ensure referral occurs with permission/consent of client and within confidentiality/privacy standards 
Identify a range of complementary health care professionals and services 
Consult Complementary health care professionals and support services to determine the most appropriate source for referral 
Relate effectively and knowledgeably with other health care professionals 
Contact the health care professional and/or service to whom clients are to be referred 
Arrange transfer of copies of client records to the appropriate referral source 
Include the client in referral communications and provided with written referrals 
Brief the appropriate health professional/service is on reason for referral 
Answer queries regarding the referral 
Provide assistance to other health care professionals/services as required 
Record referrals in case notes 

Forms

Assessment Cover Sheet

HLTCOM406B - Make referrals to other health care professionals when appropriate
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTCOM406B - Make referrals to other health care professionals when appropriate

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: