Assessor Resource

HLTHPS002
Support health professional in the delivery of care

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to complete preparation, general assistance and follow up tasks that support health professionals in the delivery of care to clients.

This unit applies to health care workers who work under the direct or indirect supervision of a health professional in medical practices and other care facilities.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Prepare environment and equipment

1.1 Obtain and clarify instructions from health professional or according to organisation procedures

1.2 Follow standard procedures for infection control

1.3 Assess environment for suitability

1.4 Gather, prepare and check readiness of equipment and consumables prior to use

1.5 Confirm readiness and availability of emergency equipment, medications and supplies as appropriate for procedure

2. Prepare client

2.1 Read client information and confirm client identity in accordance with organisation procedures

2.2 Clearly communicate information to client and confirm their understanding

2.3 Give client the opportunity to ask questions and discuss any concerns

2.4 Obtain agreement from the client in accordance with clinical guidelines, organisation policies and procedures

2.5 Check for contraindications to procedure according to direction and confirm client’s status within scope of own job role

2.6 Assist with positioning client for procedure ensuring client comfort and accessibility according to safe manual task procedures and health professional’s instructions

2.7 Recognise and respond appropriately to client needs for reassurance

3. Follow health professional directions

3.1 Respond to requests for assistance according to workplace protocols and within the scope of own job role

3.2 Monitor client’s condition as directed and within scope of own job role

3.3 Report abnormal observations or client reactions to health professional immediately, in line with directions from the health professional

3.4 Deal with adverse incidents as per workplace protocols and directions from health professional

3.5 Accurately document procedure in client’s medical record under supervision of the health professional in line with protocols and confidentiality requirements

4. Complete follow up tasks

4.1 Assist, advise and instruct client in accordance with practitioner instructions

4.2 Monitor client for signs of adverse reaction for appropriate time period as directed and within scope of own job role

4.3 Advise and instruct client as per organisation protocol and in line with health professional’s instructions

4.4 Clean and dispose of equipment and consumables in accordance with manufacturers’ requirements and infection control procedures

4.5 Clean work area and dispose of waste in line with practice protocols and infection control procedures

4.6 Store equipment and consumables in accordance with clinical guidelines, organisation policies and procedures

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

followed established protocols, procedures and infection control and safety requirements to provide assistance in delivery of care under the direction of a health professional for the following 5 procedures:

dressing of wounds not involving scheduled medication wound care

suture and staple removal

removal of plasters

application of bandaging, splints and slings

set up and monitoring of nebulisation without medication

followed established protocols, procedures, infection control and safety requirements to provide assistance to a health professional who is undertaking:

pap tests

plastering

physical examination

minor operations

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for supporting the health professional in the delivery of care, including:

duty of care

informed consent, what it means, and the limitations of obtaining consent by workers who are not health professionals

records management

privacy, confidentiality and disclosure

industry standards

work role boundaries – responsibilities and limitations

risk management considerations

work health and safety

manual task safety procedures

standard infection control requirements for clinical procedures:

hand washing

use of personal protective equipment (PPE)

avoiding contact with bodily fluids

needle stick injury considerations

waste disposal

how to assist with the maintenance of surgical asepsis and the reasons for maintaining a sterile field

how to assist with the maintenance of surgical asepsis and the reasons for maintaining a sterile field

procedures, equipment and terminology used for commonly occurring care procedures undertaken by health professionals, including:

dressing of wounds not involving scheduled medication wound care

suture and staple removal

pap tests

plastering/removal of plasters

physical examination

application of bandaging, splints and slings

set up and monitoring of nebulisation without medication

minor operations

types of information included in client medical records and rationale for these, including:

procedures detail – name, date, time

name of supplies used including batch and lot number and expiry date, if applicable

details of procedure

site of procedure

results of procedure

any adverse effects or incidents

advice or instructions given

information collected regarding client’s current health status, physical and social function

medical assistant’s signature or initials

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

client information and medical records

disposable gloves

hand hygiene facilities

equipment and consumables needed for specific procedures, including:

bandage scissors

cleaning agents

dressing packs – basic, for skin lesion

dressings, swabs and bandages

examination couch with sheets or disposable covers

flow meter for oxygen cylinder

moisture proof sheets (blueys)

nebulisation mask and bowl (adult and child sizes)

oxygen tubing

pap testing equipment

patient gown

plaster of paris and padding

plaster saw

sharps container

simulated wound with removable sutures and staples

skin cleansing solution

splinting material

stainless steel dressing trolley

staple remover, stitch cutting blade, stitch removal scissors

suture material

modelling of industry operating conditions, including:

interaction with clients

integration of situations requiring problem solving

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Prepare environment and equipment

1.1 Obtain and clarify instructions from health professional or according to organisation procedures

1.2 Follow standard procedures for infection control

1.3 Assess environment for suitability

1.4 Gather, prepare and check readiness of equipment and consumables prior to use

1.5 Confirm readiness and availability of emergency equipment, medications and supplies as appropriate for procedure

2. Prepare client

2.1 Read client information and confirm client identity in accordance with organisation procedures

2.2 Clearly communicate information to client and confirm their understanding

2.3 Give client the opportunity to ask questions and discuss any concerns

2.4 Obtain agreement from the client in accordance with clinical guidelines, organisation policies and procedures

2.5 Check for contraindications to procedure according to direction and confirm client’s status within scope of own job role

2.6 Assist with positioning client for procedure ensuring client comfort and accessibility according to safe manual task procedures and health professional’s instructions

2.7 Recognise and respond appropriately to client needs for reassurance

3. Follow health professional directions

3.1 Respond to requests for assistance according to workplace protocols and within the scope of own job role

3.2 Monitor client’s condition as directed and within scope of own job role

3.3 Report abnormal observations or client reactions to health professional immediately, in line with directions from the health professional

3.4 Deal with adverse incidents as per workplace protocols and directions from health professional

3.5 Accurately document procedure in client’s medical record under supervision of the health professional in line with protocols and confidentiality requirements

4. Complete follow up tasks

4.1 Assist, advise and instruct client in accordance with practitioner instructions

4.2 Monitor client for signs of adverse reaction for appropriate time period as directed and within scope of own job role

4.3 Advise and instruct client as per organisation protocol and in line with health professional’s instructions

4.4 Clean and dispose of equipment and consumables in accordance with manufacturers’ requirements and infection control procedures

4.5 Clean work area and dispose of waste in line with practice protocols and infection control procedures

4.6 Store equipment and consumables in accordance with clinical guidelines, organisation policies and procedures

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

followed established protocols, procedures and infection control and safety requirements to provide assistance in delivery of care under the direction of a health professional for the following 5 procedures:

dressing of wounds not involving scheduled medication wound care

suture and staple removal

removal of plasters

application of bandaging, splints and slings

set up and monitoring of nebulisation without medication

followed established protocols, procedures, infection control and safety requirements to provide assistance to a health professional who is undertaking:

pap tests

plastering

physical examination

minor operations

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for supporting the health professional in the delivery of care, including:

duty of care

informed consent, what it means, and the limitations of obtaining consent by workers who are not health professionals

records management

privacy, confidentiality and disclosure

industry standards

work role boundaries – responsibilities and limitations

risk management considerations

work health and safety

manual task safety procedures

standard infection control requirements for clinical procedures:

hand washing

use of personal protective equipment (PPE)

avoiding contact with bodily fluids

needle stick injury considerations

waste disposal

how to assist with the maintenance of surgical asepsis and the reasons for maintaining a sterile field

how to assist with the maintenance of surgical asepsis and the reasons for maintaining a sterile field

procedures, equipment and terminology used for commonly occurring care procedures undertaken by health professionals, including:

dressing of wounds not involving scheduled medication wound care

suture and staple removal

pap tests

plastering/removal of plasters

physical examination

application of bandaging, splints and slings

set up and monitoring of nebulisation without medication

minor operations

types of information included in client medical records and rationale for these, including:

procedures detail – name, date, time

name of supplies used including batch and lot number and expiry date, if applicable

details of procedure

site of procedure

results of procedure

any adverse effects or incidents

advice or instructions given

information collected regarding client’s current health status, physical and social function

medical assistant’s signature or initials

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

client information and medical records

disposable gloves

hand hygiene facilities

equipment and consumables needed for specific procedures, including:

bandage scissors

cleaning agents

dressing packs – basic, for skin lesion

dressings, swabs and bandages

examination couch with sheets or disposable covers

flow meter for oxygen cylinder

moisture proof sheets (blueys)

nebulisation mask and bowl (adult and child sizes)

oxygen tubing

pap testing equipment

patient gown

plaster of paris and padding

plaster saw

sharps container

simulated wound with removable sutures and staples

skin cleansing solution

splinting material

stainless steel dressing trolley

staple remover, stitch cutting blade, stitch removal scissors

suture material

modelling of industry operating conditions, including:

interaction with clients

integration of situations requiring problem solving

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Obtain and clarify instructions from health professional or according to organisation procedures 
Follow standard procedures for infection control 
Assess environment for suitability 
Gather, prepare and check readiness of equipment and consumables prior to use 
Confirm readiness and availability of emergency equipment, medications and supplies as appropriate for procedure 
Read client information and confirm client identity in accordance with organisation procedures 
Clearly communicate information to client and confirm their understanding 
Give client the opportunity to ask questions and discuss any concerns 
Obtain agreement from the client in accordance with clinical guidelines, organisation policies and procedures 
Check for contraindications to procedure according to direction and confirm client’s status within scope of own job role 
Assist with positioning client for procedure ensuring client comfort and accessibility according to safe manual task procedures and health professional’s instructions 
Recognise and respond appropriately to client needs for reassurance 
Respond to requests for assistance according to workplace protocols and within the scope of own job role 
Monitor client’s condition as directed and within scope of own job role 
Report abnormal observations or client reactions to health professional immediately, in line with directions from the health professional 
Deal with adverse incidents as per workplace protocols and directions from health professional 
Accurately document procedure in client’s medical record under supervision of the health professional in line with protocols and confidentiality requirements 
Assist, advise and instruct client in accordance with practitioner instructions 
Monitor client for signs of adverse reaction for appropriate time period as directed and within scope of own job role 
Advise and instruct client as per organisation protocol and in line with health professional’s instructions 
Clean and dispose of equipment and consumables in accordance with manufacturers’ requirements and infection control procedures 
Clean work area and dispose of waste in line with practice protocols and infection control procedures 
Store equipment and consumables in accordance with clinical guidelines, organisation policies and procedures 

Forms

Assessment Cover Sheet

HLTHPS002 - Support health professional in the delivery of care
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTHPS002 - Support health professional in the delivery of care

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: