Assessor Resource

HLTPHA009
Support pharmacists in the collection and presentation of workplace data and information

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to identify pharmacy data and information collection requirements and to collect and present the information.

It applies to pharmacy assistants and technicians working under the supervision of a pharmacist.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Identify and address requirements for data and information collection

1.1 Obtain and clarify instructions from pharmacist to ensure correct understanding

1.2 Identify purpose and audience of the data and information to be collected

1.3 Determine appropriate data and information sources

1.4 Establish timeframe for data and information collection

1.5 Collect data and information to address identified requirements

2. Prepare data and information for use

2.1 Check data and information for completeness and accuracy and respond to discrepancies

2.2 Analyse data and information to address identified purpose and audience

2.3 Collate data and information in a logical manner and prepare for presentation

3. Present workplace data and information

3.1 Select appropriate modes of communication to suit the purpose and context of the information being provided

3.2 Explain data and information to others as required to support its application to workplace operations

3.3 Answer questions about the data and information collected and clarify appropriately within scope of practice

3.4 Record and store data and information according to workplace procedures

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

complied with legal, organisational and Society of Hospital Pharmacists (SHPA) Standards of practice for clinical pharmacy services for collection and presentation of accurate data and information:

screened at least 30 laboratory tests for abnormal results and notified the pharmacist

sourced and gathered at least one set of data or information for the following:

preparatory information required for reporting adverse drug reactions and other medication incidents

drug utilisation evaluation /audit information requested by the pharmacist

specific client data

arranged information and presented it in a form appropriate for the purpose of organisation’s work practices

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical requirements (national, state/territory) for pharmacy work, and how these are applied in organisations, including:

codes of conduct

duty of care (and implications of negligence)

informed consent

privacy, confidentiality and disclosure

records management

rights and responsibilities of workers, employers and clients

specific legislation:

medicines and their use

the practice of pharmacy

different schedules of medicines and pharmaceutical products

work role boundaries – responsibilities and limitations

work health and safety

key information in standard pharmaceutical references and their use:

Australian pharmaceutical formulary and handbook (APF)

MIMs

Australian medicines handbook (AMH)

Micromedex

the role of, and how to utilise pharmacists with specific responsibilities:

medicines information

quality use of medicines

drug utilisation evaluation

clinical trials and clinical pharmacists

pharmacy managers

order of referencing in presentation of information i.e. primary, secondary, tertiary references

concept of drug utilisation evaluation and the data recorded

concept of key performance indicators and data reported

pharmacy or health facility management systems and procedures related to the collection and presentation of workplace data and information

types of data and information collected and presented in the pharmacy context:

adverse drug reactions (ADR) and other medication incidents:

data required for reporting

meaning of ADR

process for reporting

purpose of reporting

biochemical, haematological and microbiology tests:

purpose of tests

understanding, of the abbreviations used

understanding of the concept of reference range

clinical trials:

purpose of collection of information and the data required

understanding of the importance of maintaining confidentiality/blinding

meaning and purpose of medication reconciliation and the potential sources of data used to identify a client’s medication history and medication list

therapeutic drug monitoring:

medicines that require monitoring

purpose of monitoring

understanding of the concept of therapeutic range

client data interrogation and presentation:

client unit record number

how to ensure client data retrieved is for the correct client

concept of key performance indicators and data reported

how to identify and access client data

concept of reference range

different medicine groups and their roles, including:

analgesics and anti-inflammatory agents

anti-coagulants

anti-depressants

anti-diabetic agents

anti-epileptics

anti-gout agents

anti-histamines

anti-hypertensives

anxiolytics and hypnotics

asthma treating agents

cholesterol and lip lowering agents

corticosteroids

diuretics

gastro-intestinal agents

heart medicines

hormonal medicines

osteoporosis medicines

viral and anti-bacterial agents, anti-fungals or antibiotics

factors affecting action of medicine groups:

blood pressure

breast feeding

geriatric

hepatic impairment

paediatric

pregnancy

renal impairment

issues that affect the use of medicine in an individual:

bioavailability

bioequivalence

medicines absorption

medicines distribution

medicines elimination

medicines half-life

medicines metabolism

concept of medicines

medicines interactions

medicines food interactions and incompatibilities

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

computerised pharmacy administration system that allows Pharmaceutical Benefits Scheme (PBS) dispensing and online claiming

computerised access to client information

modelling of industry operating conditions, including time constraints for completing activities

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Identify and address requirements for data and information collection

1.1 Obtain and clarify instructions from pharmacist to ensure correct understanding

1.2 Identify purpose and audience of the data and information to be collected

1.3 Determine appropriate data and information sources

1.4 Establish timeframe for data and information collection

1.5 Collect data and information to address identified requirements

2. Prepare data and information for use

2.1 Check data and information for completeness and accuracy and respond to discrepancies

2.2 Analyse data and information to address identified purpose and audience

2.3 Collate data and information in a logical manner and prepare for presentation

3. Present workplace data and information

3.1 Select appropriate modes of communication to suit the purpose and context of the information being provided

3.2 Explain data and information to others as required to support its application to workplace operations

3.3 Answer questions about the data and information collected and clarify appropriately within scope of practice

3.4 Record and store data and information according to workplace procedures

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

complied with legal, organisational and Society of Hospital Pharmacists (SHPA) Standards of practice for clinical pharmacy services for collection and presentation of accurate data and information:

screened at least 30 laboratory tests for abnormal results and notified the pharmacist

sourced and gathered at least one set of data or information for the following:

preparatory information required for reporting adverse drug reactions and other medication incidents

drug utilisation evaluation /audit information requested by the pharmacist

specific client data

arranged information and presented it in a form appropriate for the purpose of organisation’s work practices

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical requirements (national, state/territory) for pharmacy work, and how these are applied in organisations, including:

codes of conduct

duty of care (and implications of negligence)

informed consent

privacy, confidentiality and disclosure

records management

rights and responsibilities of workers, employers and clients

specific legislation:

medicines and their use

the practice of pharmacy

different schedules of medicines and pharmaceutical products

work role boundaries – responsibilities and limitations

work health and safety

key information in standard pharmaceutical references and their use:

Australian pharmaceutical formulary and handbook (APF)

MIMs

Australian medicines handbook (AMH)

Micromedex

the role of, and how to utilise pharmacists with specific responsibilities:

medicines information

quality use of medicines

drug utilisation evaluation

clinical trials and clinical pharmacists

pharmacy managers

order of referencing in presentation of information i.e. primary, secondary, tertiary references

concept of drug utilisation evaluation and the data recorded

concept of key performance indicators and data reported

pharmacy or health facility management systems and procedures related to the collection and presentation of workplace data and information

types of data and information collected and presented in the pharmacy context:

adverse drug reactions (ADR) and other medication incidents:

data required for reporting

meaning of ADR

process for reporting

purpose of reporting

biochemical, haematological and microbiology tests:

purpose of tests

understanding, of the abbreviations used

understanding of the concept of reference range

clinical trials:

purpose of collection of information and the data required

understanding of the importance of maintaining confidentiality/blinding

meaning and purpose of medication reconciliation and the potential sources of data used to identify a client’s medication history and medication list

therapeutic drug monitoring:

medicines that require monitoring

purpose of monitoring

understanding of the concept of therapeutic range

client data interrogation and presentation:

client unit record number

how to ensure client data retrieved is for the correct client

concept of key performance indicators and data reported

how to identify and access client data

concept of reference range

different medicine groups and their roles, including:

analgesics and anti-inflammatory agents

anti-coagulants

anti-depressants

anti-diabetic agents

anti-epileptics

anti-gout agents

anti-histamines

anti-hypertensives

anxiolytics and hypnotics

asthma treating agents

cholesterol and lip lowering agents

corticosteroids

diuretics

gastro-intestinal agents

heart medicines

hormonal medicines

osteoporosis medicines

viral and anti-bacterial agents, anti-fungals or antibiotics

factors affecting action of medicine groups:

blood pressure

breast feeding

geriatric

hepatic impairment

paediatric

pregnancy

renal impairment

issues that affect the use of medicine in an individual:

bioavailability

bioequivalence

medicines absorption

medicines distribution

medicines elimination

medicines half-life

medicines metabolism

concept of medicines

medicines interactions

medicines food interactions and incompatibilities

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

computerised pharmacy administration system that allows Pharmaceutical Benefits Scheme (PBS) dispensing and online claiming

computerised access to client information

modelling of industry operating conditions, including time constraints for completing activities

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Obtain and clarify instructions from pharmacist to ensure correct understanding 
Identify purpose and audience of the data and information to be collected 
Determine appropriate data and information sources 
Establish timeframe for data and information collection 
Collect data and information to address identified requirements 
Check data and information for completeness and accuracy and respond to discrepancies 
Analyse data and information to address identified purpose and audience 
Collate data and information in a logical manner and prepare for presentation 
Select appropriate modes of communication to suit the purpose and context of the information being provided 
Explain data and information to others as required to support its application to workplace operations 
Answer questions about the data and information collected and clarify appropriately within scope of practice 
Record and store data and information according to workplace procedures 

Forms

Assessment Cover Sheet

HLTPHA009 - Support pharmacists in the collection and presentation of workplace data and information
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTPHA009 - Support pharmacists in the collection and presentation of workplace data and information

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: