The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Assessment must confirm the ability to design a client user interface that integrates with front-end applications.

To demonstrate competency in this unit the learner will need access to:

Design specifications

Organisational standards for documentation and version control

Project management process and hierarchy

Usability test plan

Agreed usability metrics

Context of and specific resources for assessment

The breadth, depth and complexity of knowledge and skills in this competency would cover a broad range of varied activities or application in a wider variety of contexts most of which are complex and non-routine. Leadership and guidance would be involved when organising activities of self and others as well as contributing to technical solutions of a non-routine or contingency nature.

Assessment must ensure:

Performance of a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills would be characteristic.

Applications may involve responsibility for, and limited organisation of, others.

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should to be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.

Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICAA4041C Determine and confirm client business expectations and needs

ICAA4047B Determine project specifications and secure client agreement

An individual demonstrating this competency would be able to:

Demonstrate understanding of a broad knowledge base incorporating some theoretical concepts

Apply solutions to a defined range of unpredictable problems

Identify and apply skill and knowledge areas to a wide variety of contexts, with depth in some areas

Identify, analyse and evaluate information from a variety of sources

Take responsibility for own outputs in relation to specified quality standards

Take limited responsibility for the quantity and quality of the output of others

Maintain knowledge of industry products and services

Required skills

Problem solving skills for a defined range of predictable problems (e.g. when considering the environment and the impact that may place on user interface design for Windows-based, web-based, specialised equipment like automatic teller machines)

Plain English literacy and communication skills in relation to analysis, evaluation and presentation of information (e.g. when approval for the proposed interfaces to be used is obtained from the client)

Report writing skills for business requiring depth in analysis and evaluation of information in a defined range of areas (e.g. when approval for the proposed interfaces to be used is obtained from the client)

Required knowledge

Current industry-accepted hardware and software products, including broad knowledge of general features and capabilities (e.g. when preparing design)

Current industry-accepted user interfaces, including broad knowledge of general features and capabilities

Current industry design principles

Front-end systems (e.g. when designing and documenting the user interface)

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Requirements may be in reference to:

business

system

network

people in the organisation

Documentation may involve:

change management plans

project management plans

current systems design plans

business strategic plans

business policies customer feedback

business performance data

User may include:

a person within a department

a department within the organisation

a third party

System environment may include but is not limited to:

network

software

business

computers

financial system

management system

information system

Organisational goals may include but is not limited to how and what the organisation wants to achieve in:

work environment

problem solution processes

preventative maintenance and diagnostic policy

roles and technical responsibilities in the IT department

vendor and product service-level support agreements

Appropriate person may include:

supervisor

teacher

authorised business representative

client

Acceptance criteria may include:

timeframe

cost implications

technical

logistical considerations

Design principles may include but is not limited to:

user compatibility

product compatibility

task compatibility

workflow compatibility

consistency

familiarity

simplicity

flexibility

responsiveness

invisible technology

robustness

protection

ease of learning