Assessor Resource

ICAICT107A
Use personal productivity tools

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to individuals who perform a range of routine tasks in the workplace. They use fundamental knowledge and skills to perform tasks using personal productivity tools under direct supervision or with limited responsibility.

Personal productivity tools facilitate communication and personal time management. Email applications, calendars and appointment books are examples of personal productivity tools that facilitate time management.

This unit describes the performance outcomes, skills and knowledge required to use the features and components of a personal productivity tool, including personal digital assistants (PDAs) or computerised personal organisers.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

use the calendar of the personal productivity tool to schedule events and appointments

create, edit and delete contacts

use the additional features of a particular personal productivity tool.

Context of and specific resources for assessment

Assessment must ensure access to:

use of PDA

use of organising software currently used in industry

organisational policies on internet usage

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of organisational guidelines on internet and email use and web etiquette

direct observation of candidate scheduling events and appointments using personal productivity tool

review of calendar prepared by candidate according to format requirements.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

basic data entry skills to enter data into personal productivity tool

communication skills to:

communicate with peers and supervisors

seek assistance and expert advice

literacy skills to:

interpret user manuals and help functions

read and interpret basic workplace documents

problem-solving skills to address common operational problems when using personal productivity tool.

Required knowledge

organisational guidelines regarding:

email use

internet connection and usage policy

web etiquette

calendar and scheduling tools.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Personal productivity tool may include:

applicable personal productivity software applications

hardware:

hand-held personal computers (PCs) with various operating systems

high-end mobile phones

PDAs.

Events and appointments may include:

jobs

meetings

visits.

Views may include for a calendar:

day to a page

week to a page

month to a page

year to a page.

Toolbars may contain:

buttons

menus

a combination of both.

Print options may include:

layout

number of copies

orientation

paper size.

Contact information may include:

address

email

name

nickname

phone number.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Navigate within the calendar of the personal productivity tool and schedule events and appointments 
Set a reminder and if necessary customise the reminder 
Customise the calendar views and, where necessary, menus and toolbars, and work within different views 
Delete events and appointments 
1.5 Customise the calendar's print options and print the calendar according to format requirements 
Create, edit and delete contacts as required, recording information in the appropriate fields 
Use contact information for email purposes according to organisational policies related to privacy 
Group contacts into categories that are consistent and meaningful 
Link activities and contacts when required 
Use expense sheets, search facilities, notes and email when appropriate 
Integrate the above features with other applications or the calendar and contacts list 

Forms

Assessment Cover Sheet

ICAICT107A - Use personal productivity tools
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAICT107A - Use personal productivity tools

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: