Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to:
communicate with peers and supervisors
seek assistance and expert advice
literacy skills to:
interpret user manuals and help functions
read and write basic workplace documents
OHS awareness skills:
desktop layout
keyboard techniques
monitor and chair positioning
mouse usage
problem-solving skills to address application management and help function usage issues when using applications
technical skills to:
operate a personal computer (PC) and printer
use commercial computing packages
use a keyboard to enter text and numerical data
link documents.
Required knowledge
current business practices related to preparing reports
features and functions of commercial computing packages
import and export software functions
processes for linking documents
OHS principles and responsibilities for ergonomics
software packages used by the organisation
strategies for integrating commercial computing packages
use of input and output devices.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Software may include: | commercial software applications organisation-specific software. |
Software application package may include: | database email graphics spreadsheet Word. |
Format may include: | saving the document as another type of document, such as: comma separated values HTML text XML. |
Objects may include: | graphics other documents pictures sound. |
Disk may include: | CD, DVD or blu-ray storage devices: external, such as universal serial bus (USB) flash drive internal. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist