Assessor Resource

ICAICT402A
Determine project specifications and secure client agreement

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to those involved in development or maintenance work in a variety of IT areas who are responsible for securing client sign-off to projects.

This unit describes the performance outcomes, skills and knowledge required to develop agreed acceptance criteria for a particular project.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

develop acceptance criteria for a project

document this according to organisational standards

present this document to stakeholders and obtain approval.

Context of and specific resources for assessment

Assessment must ensure access to:

client requirements

technical specifications

organisational and process goals

critical business requirements

predefined high-level acceptance criteria

project deliverables

future organisational business processes

test plan

project-budget timeframe.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of candidate performing review of quality attributes

verbal or written questioning to assess candidate’s knowledge of formulating metrics and milestones

review of candidate’s acceptance criteria and timeframes for approval by client.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to:

undertake function point

determine the metrics process in line with client requirements

communication skills to:

facilitate groups

liaise and negotiate with clients and team members

present, transfer and collect information and gain consensus

literacy skills to deal with clients and team members

planning and organisational skills to:

participate in the development of strategic initiatives

undertake risk management

undertake scoping, timeframe, cost, and quality of a project

determine communications for a project

research skills to specify, analyse and evaluate broad features of a particular business domain and best practice in system development methodologies

technical skills to formulate system development and milestones.

Required knowledge

detailed knowledge of:

client business area

project planning methodologies and tools

quality processes

system development plans

technical tools and their use relating to task list, such as when formulating metrics and milestones

theory and purpose of metrics.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:

employees

external organisations

individuals

internal departments.

Project may include:

business improvement process

ebusiness solution involving the total organisation or part of the organisation

systems-only change

total organisational change.

Acceptance criteria may include:

cost implications

logistical considerations

technical

timeframe.

Constraints may include:

budget

hardware

legal constraints

policy

resource

software

time.

Appropriate person may include:

authorised business representative

client

supervisor.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Interview client to determine project deliverables and acceptance criteria 
Document project milestones and associated deliverables in measurable terms, taking into account constraints 
Determine and document criteria to evaluate each deliverable 
Negotiate quality standards with client and document 
Confirm project direction with appropriate person 
Define the units of measurement (metrics) that will be used in the project, including consideration of project milestones, timeframe and costs 
Schedule the measurement of project milestones and associated deliverables 
Document the process for analysing variances and their impact on the project 
Schedule quality reviews into project plan 
Obtain client agreement for project delivery dates 
Communicate acceptance criteria clearly and coherently to the client 
Obtain client agreement to acceptance criteria and anticipated timeframes for the project 

Forms

Assessment Cover Sheet

ICAICT402A - Determine project specifications and secure client agreement
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAICT402A - Determine project specifications and secure client agreement

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: