Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to:
determine learning requirements and skill gaps
review assessment outcomes
communication skills to:
give and receive feedback
seek advice
learning skills to undertake online learning
literacy skills to interpret online information about training requirements, company policies and procedures
planning and organisational skills to organise learning-related activities
research skills to find online learning tools
technical skills to:
access the internet
use a web browser.
Required knowledge
basic knowledge of:
current and future industry trends
legislation and statutory requirements
online training tools
principles and techniques of measuring performance and self-assessment
relevant competency standards and assessment processes
organisational training policies, plans and procedures
overview knowledge of:
methods to identify and prioritise required learning needs
systems and processes to direct required learning.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Learning requirements may include: | learning due to new software or upgrades maintaining currency of skills within industry. |
Relevant personnel may include: | coach or mentor external consultants, teachers or trainers peers, work colleagues, team or enterprise supervisor or training manager training development officer or assessor. |
Learning development activities may include: | career planning and development coaching, mentoring or supervision formal internal or external training provision informal internal training provision personal study work experience, exchange or opportunities workplace skills assessment. |
Online learning tools may include: | bookmarking systems content management systems (CMS) and annotation systems knowledge-based repositories networked learning online books and manuals online tutorials weblogs (blogs), wikis, podcasting, syndicated feeds and collaboration tools. |
Assessment may include: | offline exams online exams. |
Peer assessment may include: | external assessment review of outcomes. |
Feedback may include: | formal and informal performance appraisals obtaining comments from clients, supervisors and colleagues online feedback results receiving guidance, technical support and information to assist performance workplace assessment. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist