Assessor Resource

ICAICT409A
Develop macros and templates for clients using standard products

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to persons working in an office environment in which documents play a major role in communication and business activity.

This unit describes the performance outcomes, skills and knowledge required to develop macros and templates for clients using industry-recognised software applications.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

develop a variety of macros and templates using at least two industry-recognised application packages.

Context of and specific resources for assessment

Assessment must ensure access to:

documents detailing organisational style guide and policies

personal computer where software installation may be performed

internet connection

networked computers

server and workstation hardware and software

style guides and design brief

technical documentation and installation manuals

use of software currently used in industry

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of procedures for creating macros and using default templates

direct observation of candidate demonstrating macro and template use

review of the candidate’s documentation

evaluation of candidate’s help-desk support provided to the client.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to troubleshoot the operation of macros

communication skills to:

demonstrate application to client and obtain feedback

liaise with clients

literacy skills to:

document instructions

interpret software manual instructions

technical skills to employ macros, such as creating a particular keyboard key combination for each macro or by assigning it to a custom button on a toolbar.

Required knowledge

features and functions of particular categories of commercial computing packages, in particular procedures for:

creating macros and using default templates supplied by the software application package

creating new macros and templates

functions and features of the operating system

features and functions of software and hardware supported by the organisation.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:

employee

external organisation

individual

internal department.

Organisational guidelines may include:

content of emails

downloading information and accessing particular websites

opening mail with attachments

personal use of email and internet access

virus risk.

Documentation may follow:

audit trails

International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards

naming standards

project management templates

report writing protocols

version control.

Software applications may include:

commercial software applications

communication packages

database

graphic

organisation-specific software

presentation functionalities

spreadsheet

word-processing.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine client requirements, ensuring they are in line with organisational guidelines 
Develop macro or template specification 
Confirm that macro or template specification meets client’s needs and operational guidelines 
Determine documentation requirements 
Develop macro or template to specification using industry-recognised software applications 
Demonstrate macro or template to client and obtain feedback 
Amend macro or template, as required by client 
Update macro or template specification 
Document support and instruction requirements 
Provide documentation to client help desk for future support 

Forms

Assessment Cover Sheet

ICAICT409A - Develop macros and templates for clients using standard products
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAICT409A - Develop macros and templates for clients using standard products

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: