Required skills
communication skills to:
clarify the needs of clients
relate to people from diverse backgrounds
request advice, receive feedback and work with a team
work as a member of a digital media team, both independently on assignment and under direction
write reports
initiative and enterprise in generating ideas for improving communication and work
literacy skills to interrogate and interpret:
broad research material and technical manuals
organisational policies and governance documentation
technical information, such as maintenance requirements for equipment
planning and organisational skills to plan and schedule personnel and work priorities
problem-solving skills to distinguish between issues that can be resolved by delegation or referral to a supervisor
self-management skills to:
balance the need for personal efficiency with the needs of others and work requirements
maintain own industry knowledge and competence
make decisions at own level of responsibility
modify work plan and prioritise work tasks
organise own time to meet milestones
work within deadlines
technical skills to use IT equipment, operating systems and interactive digital media software.
Required knowledge
current industry-accepted hardware and software digital media products, with sound knowledge of their features and capabilities
OHS standards as they apply to working in the digital media industries
operational environment, including customer base, company products and services
organisational:
code of conduct and values that are consistent with the organisational mission
policy and procedures
systems, management structure and governance arrangements
principles of equal employment opportunity (EEO) and anti-discrimination
role and positioning of digital media within the overall business objectives of the organisation
sound grasp of:
digital media terminology
roles and responsibilities of personnel in the relevant sector of the digital media industries
vendor product directions.