Assessor Resource

ICAICT509A
Gather data to identify business requirements

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to systems analyst developers and project team leaders and managers responsible for gathering data to identify business requirements.

This unit describes the performance outcomes, skills and knowledge required to identify, analyse and document business requirements.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

document business requirements based on business strategy and current and future directions

facilitate client stakeholders to reach a consensus position.

Context of and specific resources for assessment

Assessment must ensure access to:

project brief

business documentation

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of data-gathering techniques

direct observation of candidate conducting interviews and focus groups

evolution of system-requirement specifications based on data gathered

evaluation of software prototype based on data gathered

evaluation of unified modelling language (UML) diagrams to represent the analysis of the data gathered.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to identify business requirements

communication skills to transfer and collect information and gain consensus on concepts

literacy skills to document and communicate analysis findings

planning and organisational skills to gather data within a set timeframe

problem-solving skills to develop strategic initiatives

research skills to specify, analyse and evaluate broad features of a particular business domain and best practice in system development.

Required knowledge

overview knowledge of:

client business domain, so that the business need is understood by project team and client

current industry-accepted hardware and software products, general features and capabilities

role of stakeholders and the degree of stakeholder involvement

quality assurance practices (e.g. when planning the requirements phase)

detailed knowledge of system's current hardware, software and communication functionality.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Organisational documentation may include:

annual reports

brochures

business forms

current systems

facilitated group sessions or discussion groups

financial statements

performance reports

policy documents

website.

Information-gathering techniques may include:

interviews

observation

questionnaires

surveys.

Business-critical factors may include:

customer confidence

customer demographics

data knowledge and management

expectations

response times

scalability

security

traffic.

Stakeholders may include:

development team

project team

sponsor

user.

Document may include:

business requirement specifications

textual documentation, such as system-requirement specifications

case diagrams

wireframes.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify information repositories across the business 
Review current organisational documentation 
Develop critical questions to elicit information from key stakeholders using a mixture of open and closed questions 
Use a wide range of information-gathering techniques 
Review reports and other data sources for business information 
Confirm business-critical factors relating to current and future directions of the organisation with stakeholders 
Analyse group and individual responses to clearly define business priorities 
Document data analysis for review according to organisational standards 

Forms

Assessment Cover Sheet

ICAICT509A - Gather data to identify business requirements
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAICT509A - Gather data to identify business requirements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: