Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to interpret knowledge map
communication skills to:
present information
provide advice to colleagues and staff
initiative and enterprise skills to:
engage staff in new ways of working
identify areas in need of communities of practice
literacy skills to:
interpret technical documentation
write reports
learning skills to develop new ways of encouraging collaboration
problem-solving skills to develop strategic initiatives related to testing the operation and consistency of the total system.
Required knowledge
detailed knowledge of the organisation
general knowledge of:
communications enabling technology
group dynamics
presentation and marketing
training.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Organisational knowledge may include: | functions of individual business units knowledge contained within individual business units mission statement strategic goals structure. |
Shared storage areas may include: | local computerised storage areas remote computerised storage areas. |
Group mailing capability may include: | ability to send email to group members add, delete and update capability. |
Collaborative tools may include: | @Task Access Grid Alfresco Atmail blogs Citadel Drupal Framework eGroupWare eXo Group-Office Jumper 2.0 KnowledgeTree Lotus Live Microsoft SharePoint OBM Groupware OpenGroupware.org Simple Groupware Tiki Wiki CMS Groupware Tonido Workspace wikis WorkConnect. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist