Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to evaluate relevant industry sectors and market sensitivities
communication skills to liaise with clients and stakeholders at relevant levels of management
initiative, planning and organisational skills to:
coordinate new initiatives and cross-divisional projects, including potential business acquisitions
direct strategic level research
proactively seek out new market opportunities
literacy skills to develop presentations and documents for executive management
numeracy skills to:
create and manage budgets
present the results of financial analysis and financial modelling
review and appraise a financial business case
problem-solving skills to identify and resolve problems quickly
research skills to:
conduct research, collect and synthesise complex data
scan market research results and make decisions based on them
technical and negotiation skills to direct and coordinate IT and business architecture change.
Required knowledge
analysis methods and tools, including:
affinity diagrams
competition matrix
decision trees
mind maps
risk assessment
SWOT analysis
value chain
contracts and procurement
identifying government and non-government governing bodies in the relevant industry
legal, ethical and security issues relating to research of competitive business opportunities, including the laws related to patents and copyright
organisational structure, policies and procedures
relevant government legislation that affects business operation.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Social implications may include: | ethical dilemmas or issues unintended social consequences and costs. |
Market research may include: | focus groups interviews mystery shopping product tests surveys. |
Delivery strategies may refer to decisions about: | consumers’ perception of value for money and pricing design of products or services to meet customer needs distribution strategies to ensure the product or service can be delivered to or obtained easily by consumers support services to ensure customer satisfaction. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist