Assessor Resource

ICAICT709A
Facilitate business analysis

Assessment tool

Version 1.0
Issue Date: April 2024


Chief information officers in medium to large organisations apply the skills and knowledge in this unit to direct the strategic planning, risk management and security of internal and external ICT infrastructure of their organisation.

Their job roles combine high-level management and business skills to perform strategic planning and direction of emerging and converging technologies within the ICT industry.

This unit describes the performance outcomes, skills and knowledge required to direct internal and external information and communications technology (ICT) services within a medium to large organisation.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

develop a strategy to align IT services with organisational goals

conduct risk analysis, including security for IT assets, and implement procedures that identify where risk occurs and what measures need to be taken to handle the risk

produce contingency plans for business continuity

establish warning systems and an ongoing process that includes regular or programmed reviews of the risk profile

confirm sufficient knowledge of security products and organisational security policy

develop strategy for the implementation of appropriate processes and procedures that ensure that quality expectations are met.

Context of and specific resources for assessment

Assessment must ensure access to:

relevant strategic level enterprise documentation, including planning, financial and IT infrastructure

relevant legislative policies.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate carrying out project work

verbal or written questioning to assess required knowledge and skills

review of reports and implementation plans

review of a portfolio of the project work undertaken.

Note: The preferred assessment method is through a workplace project or through a simulated medium to large enterprise workplace.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to evaluate enterprise resource planning and management

communication skills to:

resolve conflict

negotiate requirements with stakeholders

prepare reports to senior management

read and interpret organisational reports, policies and procedures to establish and review business continuity management framework

initiative, enterprise and problem-solving skills to:

act as a positive role model

assess vulnerabilities in organisational processes and infrastructure set-up

evaluate competitive technologies

solve problems individually and in teams in response to changing environments

translate a range of ideas into appropriate action

planning and organisational skills to:

establish and monitor the organisation's continuous improvement and planning processes

manage teams

undertake necessary background research for the development and monitoring of strategic management plans

technology skills to:

compare and recommend new technology solutions to improve organisational outcomes

evaluate complex information technology issues within the organisational environment.

Required knowledge

AS/NZS ISO 31000:2009 Risk management

business continuity issues for the organisation

organisation’s industry and current functionality, including existing data and information systems

organisation's internal and external dependencies and interdependencies

organisational policies and procedures, including risk management strategy

past and current internal, external and industry disruptions

relevant legislation and regulations that impact on business continuity, such as OHS, environment, duty of care, contract, company, freedom of information, industrial relations, privacy and confidentiality, due diligence and records management.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Enterprise may relate to:

business or management structure

conglomerate of business entities

external environment in which a business is operating, including contractors and externally provided services

specific business entity

way in which organisational members perceive and characterise their environment in an attitudinal and value-based manner.

Benefits may include:

better quality product

cost reduction

creation of solutions

greater market share

improved:

competitiveness

customer service

efficiency

profitability

increased security

reduced risks

reduced waste

up-to-date documentation.

Business process may relate to:

collection of related and structured activities or tasks that produce a specific service

product for a customer or customers.

Business domain may include:

automotive

education

finance

health

hospitality

information technology

manufacturing

recreation

services

tourism

other transport.

Stakeholders may include:

community

creditors

employees

government

internal and external customers

owners and shareholders

senior management

suppliers

trade unions.

Change requests may originate from:

document containing a call for an adjustment of a system

changes in underlying structures or standards

identified inefficiencies

internal or external customer complaints

management process.

Modelling tool may refer to:

activity diagrams

business process modelling notation (BPMN)

cognition-enhanced natural language information analysis method (CogNIAM)

event-driven process chain (EPC)

extended business modelling language (xBML)

ICAM DEFinition (IDEF0)

simulation

tool to facilitate the representation of the business processes of an enterprise

unified modelling language (UML)

use case diagrams.

Information-gathering tools may include:

quantitative tools:

competitor analysis

market analysis

queuing theory

statistics

qualitative tools:

interviews

observation

questionnaires

reviews of existing documentation

SWOT analysis.

Technical specification:

may relate to explicit set of requirements to be satisfied by:

material

product

service

is derived from a requirements analysis.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Ensure business requirements documentation is complete and according to enterprise standards 
Ensure that proposed project benefits align with strategic directions 
Determine the scope, complexity, deliverables and time lines of the business process enhancements to be undertaken 
Identify the business operations necessary to analyse the business domain 
Negotiate requirements definition with stakeholders 
Develop a process for addressing change requests in a dynamic environment 
Facilitate the selection of a modelling tool for a business system 
Facilitate the selection of information-gathering tools 
Ensure requirements-analysis content addresses the project objectives 
Participate in the development of a technical specification 

Forms

Assessment Cover Sheet

ICAICT709A - Facilitate business analysis
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAICT709A - Facilitate business analysis

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: