Assessor Resource

ICANWK303A
Configure and administer a network operating system

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to frontline technical support personnel who are required to maintain network continuity through changing requirements.

This unit defines the competency required to create the network configuration required by a client and to set up and use administrative tools to manage the network.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

use network administrative tools to carry out system administration tasks

manage the network file system

create the network configuration required by the client

provide user services and user accounts

provide backup and service restoration capability.

Context of and specific resources for assessment

Assessment must ensure access to:

user network requirements

antivirus software

network administration tools

a live network with a representative range of networked environments and operating systems

a server

technical records, organisational policies, access policy and documentation

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of candidate:

managing a network using network administration and system tools

performing virus scans, virus removal and virus updates

review of organisational backup schedules created

verbal or written questioning to assess candidate’s knowledge of the facilities available in the operating environment.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to:

determine NOS types and compatibility issues

determine risks associated with administration of a network

communication skills to:

inform clients of technical procedures

liaise with clients and team members across different levels and in different contexts

undertake active listening with clients and team members

use open-ended questioning techniques

literacy skills to:

document created file system

document disaster-recovery procedures

interpret organisational policies

planning skills to plan upgrades and reconfigurations to new systems or applications

technical skills to:

administer and configure NOS

identify security gaps and secure with appropriate hardware and software

implement systems to provide backup and service restoration capability

monitor user accounts according to organisational policy

perform compatibility testing after upgrade or reconfiguration

scan and clean the network of viruses before backup

test successful access by users to authorised network data and resources

test the file system access.

Required knowledge

antivirus software, its operation, installation and update procedures

current industry standard NOS

facilities available in the operating environment

features and capabilities of networking technologies

implementation of network security in a local area network (LAN):

file and folder permissions

users and group settings

monitoring aspects of network performance or traffic:

system administration tools

third-party tools.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Organisational policies may include:

diagnostic

how and what the organisation will operate

maintenance

OHS

security

user enrolment.

Network may include:

data

embedded systems

LAN

personal digital assistant (PDA)

radio frequency identification (RFID) network

smartphones

internet

virtual private network (VPN)

voice network

wide area network (WAN)

wireless network.

Network operating system may include:

embedded OS:

digital media players

PDAs

robots

routers

smartphones:

Android

BlackBerry

Symbion

Windows CE

Fabric or XPATH OS by Brocade

JunOS by Juniper Networks

Linux

Mac

Open Enterprise Server or Netware by Novell

SAN-OS by Cisco

Windows Server OS.

System may include:

application servers

billing system

computers

file servers

financial system

information system

management system

network

printer server

software

storage system

user management system.

Users may include:

departments within an organisation

persons within a department

third parties.

Applications may include:

database programs

email programs

internet browsers

multimedia applications

spreadsheets

voice applications

word-processing.

Software may include:

commercial

customised

in-house

programming:

assembler

compiler

development tools

system:

computer security

device drivers

operating system.

File system may include:

folder structures

multiple or single logical disks and complex directory

multiple or single servers.

User settings may include:

log-in

passwords

security

usernames.

Backup may include:

more comprehensive and complex backup facilities across the network

simple single tape-unit backup.

Security risks may include:

file and folder sharing

open or free networks

operating system vulnerability:

service packs

security updates

social engineering

theft

trojan horses

unauthorised access:

adware

hackers

identity fraud

malware

phishing

spyware

viruses

web browser risks

worms.

Prevention methods may include:

anti-spam software

anti-spyware

antivirus software

ensuring proper security certificate are used:

secure socket layer (SSL)

file encryption

firewalls

password best practice:

change frequency

complexity of password construction

password confidentiality

re-use

use

user awareness and education

wireless encryption:

wi-fi protected access (WPA and WPA2)

wired equivalent privacy (WEP).

Appropriate person may include:

network administrator

network manager

supervisor

system administrator.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine organisational policies and administration arrangements used to administer the network 
Determine the type of network operating system (NOS) and interfaces used by the existing network and potential compatibility issues caused by integration of other networks 
Identify the risks associated with administration of a network to minimise the loss of data or service during operations 
Determine network administration tools that can be used with the NOS to manage network performance and enforce organisational policies 
Use interfaces to format hard drives, set up security restrictions and establish user log-in information to administer a basic network 
Use administration tools to develop a map of system interaction to determine the data required by particular users and how often the data is accessed 
Examine existing applications and software and plan required upgrades or reconfigurations to new system or applications 
Test reconfiguration for successful interface with existing system to ensure compatibility 
Create a required file and folder structure using appropriate administration and system tools 
Set the security, access and sharing of file system to meet user requirements 
Identify and implement the virus protection requirements for the network in line with organisational procedures 
Test and document the file system to ensure that appropriate access is available to the user groups according to organisational standards 
Determine the user services required, and implement using the appropriate administration and system tools 
Create users and groups as required to facilitate user security and network access according to user authorisation 
Verify successful access by users to authorised network data and resources, and record outcomes 
Set or modify user settings to ensure compliance with security and access policies 
Review procedures and take action to ensure that users who are no longer part of the organisation have their accounts disabled, deleted or modified 
Scan and clean the network of viruses before performing backup of the network 
Determine security risks to which data is exposed and provide appropriate prevention methods and recovery processes 
Report identified security risks to appropriate person 
Implement systems to provide backup and service restoration capability in the event of a disaster according to organisational policies 
Document and disseminate the disaster-recovery procedures 

Forms

Assessment Cover Sheet

ICANWK303A - Configure and administer a network operating system
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Date:

Assessment Record Sheet

ICANWK303A - Configure and administer a network operating system

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: