Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to evaluate client user requirements and map to appropriate protocols
learning skills to ensure currency with protocols development
literacy skills to interpret technical manuals
organisational skills to plan, prioritise and organise work
problem-solving skills to develop and refine configuration protocols
technical skills to:
configure workstations
develop strategic initiatives when designing a network addressing system
test components using available technology
write detailed technical notes.
Required knowledge
client business domain, including client organisation structure and business functionality
current communications technologies and their associated protocols
current industry-accepted hardware and software products and general features and capabilities
network protocols currently in use in organisation and industry
vendor product range and development directions.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Network protocol services may include: | address resolution protocol (ARP) DHCP electronic mail protocols file transfer protocol (FTP) H.323 protocol hypertext transfer protocol (HTTP) internet protocol (IP) internet protocol version 4 (IPv4) internet protocol version 6 (IPv6) simple network management protocol (SNMP) simple object access protocol (SOAP) TCP/IP wireless application protocol (WAP). |
Network may include: | large and small local area networks (LANs) virtual private networks (VPNs) wide area networks (WANs) wireless local area networks (WLANs). |
Devices may include: | emulators gateways routers. |
Applications may include: | FTP HTTP hypertext transfer protocol secure (HTTPS) secure shell secure socket layer (SSL) simple mail transfer protocol (SMTP) Telnet (not secure). |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist