Assessor Resource

ICANWK407A
Install and configure client-server applications and services

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to network administrators and network support staff who implement the installation and configuration of client-server based software. This includes installing, maintaining and supporting server-side applications as well as client applications on network workstations, in both Windows-based and Linux-based networks.

This unit describes the performance outcomes, skills and knowledge required to install, configure and maintain client-server application services in a networked environment.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

install and configure server-based client-server software

install and configure client software to communicate with appropriate server software

test operation of client-server software

identify and implement required updates for client-server software

monitor performance of client server software

backup and maintain client-server software.

Context of and specific resources for assessment

Assessment must ensure access to:

administrative access to a client server-based network

appropriate client-server software

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing or updating client-server software

verbal or written questioning of required skills and knowledge

evaluation of prepared report outlining testing procedures, test results and recommendations.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to evaluate business and reporting requirements

communication skills to liaise with internal and external personnel on technical, operational and business-related matters

literacy skills to:

interpret technical documentation

write reports in required formats

planning and organisational skills to analyse and organise business operating system requirements

problem-solving and management skills to adapt, maintain and troubleshoot configuration and operational requirements of client-server software and reconfigure according to business requirements

numeracy skills to analyse required memory, hard disk and performance requirements

research skills to determine best-fit software to satisfy business requirements

technical skills to:

select and use server and network diagnostics

test application software and hardware to suit different client server applications.

Required knowledge

broad knowledge of:

client-server concepts

computer hardware and software skills

IP addressing

networking fundamentals

operating systems

detailed knowledge of:

operating system help and support utilities

procedures for implementing backup and recovery

software installation and configuration, including user account and password management

troubleshooting tools and techniques, including network diagnostic utilities.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client-server solution may include:

accounting client server software

customer relationship management (CRM)

database management software

enterprise resource planning (ERP)

file transfer protocol (FTP) services

information services software

mail services

payroll

SharePoint services

support desk

web services.

Appropriate utilities may include:

proprietary

third party

those included with the host operating system.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Select a client-server solution that best fits the desired outcome for a given scenario 
Select hardware required to implement the client-server solution for the desired outcome 
Select an appropriate host operating system for the chosen client -server software 
Investigate the range of client-server products available for the desired outcome, including commercial and open source 
Identify hardware requirements 
Identify available operating system platforms to host the client-server software 
Install client-server software to both server and client hardware according to business guidelines 
Configure the client-server software, according to vendor guidelines 
Monitor client-server performance to ensure performance, according to business requirements 
Manage the installation of upgrades and patches to the client-server software environment 
Back up and maintain client-server software 
Identify appropriate utilities to monitor and determine network performance 
Create network performance benchmarks prior to and on completion of client-server software installation 
Compare benchmarks to assess performance effect on network after installation of client-server software 
Test operation of the client-server software to ensure client requirements are met 
Obtain sign-off from appropriate person 

Forms

Assessment Cover Sheet

ICANWK407A - Install and configure client-server applications and services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICANWK407A - Install and configure client-server applications and services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: